1. Stay alert to the need for change
In many cases, change will be initiated by upper management. Being constantly alert to the need for change is an essential part of your job, too.
2. Consider where you are now.
Be sure you have a clear understanding of
- Your team’s responsibilities and how well you’re achieving your targets
- The methods and equipment you use to get work done (computers, telephones, etc.)
- Procedures you follow when something goes wrong (for example, if equipment breaks down or you’re short of staff)
- Working conditions (consider both the physical environment and factors that may cause mental stress, such as monotony of the work, having too much or too little to do, or personality conflicts)
- Safety and performance standards.
3. Then, consider where you want to be.
If you’ve identified areas where there is a gap between what is expected and what you’ve achieved, it’s time to make some changes. Here are some things to think about
- Do you need to develop more efficient ways to get work done?
- Do you need to develop new procedures for handling problems?
- Are you satisfied with the performance of existing equipment?
- Do the physical surroundings of your workplace foster productivity and safety?
- Do you need build a stronger sense of teamwork?
- Are the skills of each team member being put to their best use? Is additional training needed?
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