Certified Learning and Development (L&D) Manager

Introduction to Learning and Development

• What is learning?
• What is Training?
• Learning vs Training
• Development and Education
• Human Resource Development (HRD)
• Concept of Learning and Development
• Purposes and Practice of L&D
• Theory and Relevance in L&D
• Conclusion

Value of Learning and Development

• Value to the Organisation
• Essentials of Learning and Development:
• Learning Culture
• Alignment of L&D with Business Strategy
• Challenges in Learning and Development

Learning and Learning Styles

• What do you understand by learning?
• Learning Styles
• The Three Representational Modes (TRiM)
• Self, Met cognition, Cognition, Knowledge (SMCK)
• Other Supporting Theories
• Adult Learning
• Principles of Training
• Learner Types

Learning Organization

• Changes in Technology
• Learning Advantage
• Building a Learning Organization
• Developing Learning Plan
• Creating Competency Model
• Assessing Results of Learning Plan
• Managing Organizations learning operations

Learning Technologies

• Internal and External Activities
• L&D Content Development
• Introduction to Learning Technologies

Models of Evaluation

• The Kirkpatrick Model
• CIRO Model
• Kaufman's Five Levels of Evaluation
• Anderson's Model for Learning Evaluation
• Brinkerhoff’s Success Case Method

Evaluation of Learning and Development

• Importance of Evaluating L&D Activities
• Purpose of Evaluation
• APS Model for Evaluating L&D
• L &D Evaluation Maturity Self-Assessment
• Case Study

Effective Evaluation

• Return on Investment (ROI)
• Return on Expectation
• Role of Line Managers in Effective Evaluation
• Impact of the Trainer/Facilitator
• Challenges in Process of Evaluation
• Maximising the Effectiveness of the Evaluation Process
• Learning Transfer
• Practical Implication

Leadership Development

• What is Leadership
• Leadership Style
• Leadership Development Plan
• Leadership Development within Organizations

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