Certified Training and Development Manager

TABLE OF CONTENT

Training, Development and Education

• Introduction
• Objectives of Training
• Areas of Training
• Training Drawbacks
• Benefits of Training
• Need for Training
• Types of Training
• Training Risks
• Difference between training, education & development
• Role of T&D in HRD

Training Skills and Techniques

• Teaching Skills
• Presentation Skills
• Preparing to Teach
• Develop and Deliver Concepts
• Methods in Training
• Training Delivery Methods
• Criteria For Method Selection
• Effective Learning and Teaching Methods

Learning and Learning Styles

• What is learning?
• Learning Styles
• The Three Representational Modes (TRiM)
• Self, Met cognition, Cognition, Knowledge (SMCK)
• Other Supporting Theories
• Adult Learning
• Principles of Training
• Student Types

Training Policy

• Policy for Training
• Good Policy Characteristics
• Classification of Policies
• Formulation of Policies
• Factors Influencing Policy Determination
• HR Training and Business Management

Training Need Assessment

• Training Content for Different Categories of Employees
• Steps for Needs Assessment
• Learning Objectives
• Requirements of Learners
• Steps for T&D Plans
• Planning Implementation of Training Plan
• Training Room Design
• The Training Procedure

T&D Programs

• Introduction
• Training at Professional Institutions
• Workers Training Programme
• Supervisory Training & Development Programme
• Training Aids
• Training Media

Competency Based Training

• Competencies
• Competency Profiling
• Competency-Based HRM Models

New Employee Training

• New Hire Training
• Purpose of Orientation
• Goals of Orientation Programs
• Types of Orientation
• The Orientation “Toolkit”
• On The Job Training

Management Development

• Management Development Introduction
• Requisites for Successful Management Development Program
• Management Development Techniques

Mentoring and Coaching

• Coaching Employees
• Activity-Mentoring Training
• Workplace Mentoring

Computer Based Training

• Computer Aided Instruction
• Computer-based Training
• CBT Usage
• Decision Process for CBT Viability
• New Capabilities
• Web-Based Training
• FLEX

Evaluation of Training

• Concept
• Need for Evaluation
• Principles of Evaluation
• Evaluation Design
• Measuring Training Effectiveness/Impact
• Evaluation Plan
• Evaluation Types and Process
• Warr’s Framework of Evaluation
• Kirkpatrick’s Four Levels of Evaluation
• Feedback and Assessment
• Evaluating Training-staff Performance
• ROI (Return on Investment) in Training
• Cost Effectiveness
• Justification on Investment
• Evaluation of Management Training
• General Observations

Effective Training and Development

• Effective T&D
• Assessing Training Effectiveness
• High Yield Training Checklist
• Training for Performance

Train the Trainer

• Training & Development Specialist
• Role of T&D Specialist
• Skills of’ An Effective Trainer

Training for Diversity

• Introduction
• Attitudes
• Diversity Strategies
• Best Practices