Module 1: The Modern L&D Function

• The L&D Function and Why It Matters
• How L&D Creates Business Value
• Operating Models for the L&D Function
• L&D Roles and Career Paths in India and Globally
• The L&D Manager’s Competency Map
• Forces Shaping L&D in 2026

Module 2: Learning Science and Adult Learning

• Why Learning Science Matters to an L&D Manager
• Adult Learning Principles
• Experiential Learning
• Memory, Cognitive Load, Spacing and Retrieval Practice
• Motivation and Learner Engagement
• Learning Styles: What the Evidence Says
• Turning Learning Science into Design Rules

Module 3: L&D Strategy, Governance and Business Partnering

• Why L&D Needs a Strategy
• From Business Goals to Capability Priorities
• Performance Consulting: Diagnosing Before Prescribing
• Stakeholder Mapping and Senior Leader Sponsorship
• Learning Councils, Governance and L&D Policy
• Writing the L&D Strategy and Business Case
• Setting Priorities and Success Measures

Module 4: Skills and Competency Architecture

• Why Skills Architecture Comes Before Design
• The Skills-Based Organisation
• Skills Taxonomy and Competency Framework: The Difference
• Building a Competency Model Step by Step
• Proficiency Levels and Role Mapping
• Skills Assessment and Gap Analysis
• Government Skills Frameworks: India and Global Examples

Module 5: Learning Needs Analysis and Annual Planning

• What Learning Needs Analysis Is For
• Organisation, Role and Individual-Level Analysis
• Performance Gap or Training Gap?
• Data Collection: Surveys, Interviews, Observation and Performance Data
• Prioritising Needs Against Budget and Risk
• The Annual Learning Plan and Calendar
• Individual Development Plans

Module 6: Instructional and Learning Experience Design

• From a Line in the Plan to a Programme That Works
• ADDIE and Agile Design Approaches
• Writing Measurable Learning Objectives
• Learner Personas and Journey Mapping
• Design Documents and Storyboards
• Microlearning and Scenario-Based Design
• Accessibility, Inclusion and Multilingual Design

Module 7: Assessment Design and In-House Certification

• Why Assessment Deserves Its Own Design
• Purposes of Assessment: Diagnostic, Formative and Summative
• Writing Valid, Scenario-Based Questions
• Practical, Simulation and On-the-Job Assessments
• Rubrics and Assessor Calibration
• In-House Certification Programmes and Digital Badges
• Question Bank Management and Exam Integrity

Module 8: Facilitation and Trainer Excellence

• Where Design Meets the Learner
• The Facilitator’s Role and Presence
• Classroom Facilitation Techniques
• Virtual and Hybrid Facilitation
• Handling Difficult Participants and Mixed-Level Groups
• Train-the-Trainer Programmes for Internal Faculty
• Trainer Observation, Feedback and Quality Standards

Module 9: Blended Learning, Coaching and Learning in the Flow of Work

• Learning Beyond the Session
• The 70-20-10 Idea: Use and Limits
• On-the-Job Learning and Stretch Assignments
• Coaching and Mentoring as Learning Methods
• Social Learning and Communities of Practice
• Learning in the Flow of Work
• Designing a Blended Learning Journey

Module 10: Content Development and Curation

• Content as an Asset to Be Managed
• Build, Buy or Curate
• Working with Subject Matter Experts
• Video, Simulations and Interactive Formats
• Content Quality Standards and Review Cycles
• Copyright, Licensing and Content Governance
• Content Lifecycle and Retirement

Module 11: The Learning Technology Ecosystem

• Technology in the Service of Learning
• Learning Management, Learning Experience and Skills Platforms
• Authoring Tools and Virtual Classrooms
• Interoperability Standards for Content and Learner Data
• Mobile-First and Frontline Learning
• Immersive Learning: Augmented Reality, Virtual Reality and Simulations
• Selecting, Implementing and Driving Adoption

Module 12: AI in Learning and Development

• What AI Changes, and What It Does Not
• Where AI Fits in the L&D Workflow
• AI-Assisted Content Creation and Prompting
• AI Tutors, Coaches and Personalised Learning
• AI-Based Skills Identification and Recommendations
• Building Workforce AI Literacy
• Risks: Accuracy, Bias, Privacy and Intellectual Property
• Responsible AI Use in the L&D Team

Module 13: Onboarding, Functional Academies and Compliance Learning

• The Programmes Every Organisation Runs
• Onboarding and Campus-to-Corporate Programmes
• Sales, Technical and Frontline Academies
• Product, Process and Customer Service Training
• Mandatory Training
• Apprenticeship and Trainee Schemes in India
• Tracking, Records and Audit Readiness

Module 14: Leadership and Management Development

• Why Leadership Development Is Different
• The Leadership Pipeline
• First-Time Manager Programmes
• High-Potential Identification and Development
• Assessment Centres and 360-Degree Feedback
• Executive Coaching and Senior Leader Development
• Leadership Development Plans and Succession

Module 15: Upskilling, Reskilling and Career Mobility

• Skills for Work That Is Changing
• Reskilling Strategy and Workforce Planning
• Digital and AI Skilling Programmes
• Power Skills and Wellbeing
• Career Frameworks and Internal Talent Marketplaces
• Learning for Hybrid, Gig and Distributed Teams
• Academic and Industry Partnerships

Module 16: Learning Culture and Change Management

• The Part of Learning That Cannot Be Scheduled
• Building a Learning Culture and a Learning Organisation
• L&D’s Role in Organisational Change and Transformation
• Manager Capability as the Lever for Culture
• Overcoming Resistance to Learning
• Marketing and Communicating Learning Internally
• Measuring Culture and Engagement with Learning

Module 17: Learning Transfer and Performance Support

• From Knowing to Doing
• Why Learning Fails to Transfer
• The Line Manager’s Role Before, During and After
• Reinforcement, Nudges and Job Aids
• Performance Support at the Point of Need
• Action Planning and Follow-Through
• Sustaining Behaviour Change

Module 18: Evaluation, ROI and Learning Analytics

• Knowing Whether It Worked
• Why and What to Evaluate
• Five Models of Evaluation Compared
• Return on Investment and Return on Expectation
• Isolating the Effect of Learning
• Learning Analytics Maturity and Dashboards
• Reporting to Business Leaders and Boards

Module 19: L&D Operations, Budget and Supplier Management

• Running L&D as a Well-Managed Function
• Budgeting, Cost per Learner and Cost Control
• Team Structure and Capability
• Learning Administration and Scheduling
• Supplier Selection, Contracts and Service Levels
• Managing L&D Projects and Multi-Country Rollouts
• Operational Efficiency Measures and Process Improvement

Module 20: Governance, Risk, Compliance and Ethics

• The Duties That Come with the Work
• Learner Data Privacy
• Employment Law Points That Affect Training
• AI Regulation That Affects Workplace Learning
• Accessibility and Equal Opportunity Obligations
• Ethics in Assessment, Data Use and Supplier Dealings
• Quality Assurance and Internal Audit of the L&D Function

Module 21: Capstone and Career Toolkit

• How the Capstone Works
• The Case Organisation: Narmada Express Logistics
• Building the Annual L&D Plan
• Presenting the Business Case, Budget and Measurement Plan
• Your First 90 Days as an L&D Manager
• Portfolio, Resume and Interview Preparation for L&D Roles

Apply for Certification

https://www.vskills.in/certification/human-resources/learning-and-development-manager-certification