Whenever someone enters a company they look for someone to guide them throughout the complete company’s information. For example, when you are checking into a hotel you look for people working into the computer system, explaining details about the room and amenities, answering questions about food service or local transportation, and calling for assistance with luggage. All these tasks are executed by the Front Office Executives. A Front Office Executive is the one who represents a company to the clients. Therefore, there’s no doubt that these professionals need to be perfect all the time while they’re representing their firm.
A company’s first impression is definitely in the hands of these professionals. Moreover, they need to possess excellent communication skills, interpersonal skills, and many more to stand out at their position and maintain the company’s reputation in the market. It is, therefore, necessary that they should have complete information about the company so that they’re always answerable to the on behalf of the firm. Some of the major roles and responsibilities of these professionals include the following:
- Attending all the incoming calls, responding to them, and transferring the call to the appropriate department.
- Adhering to all the safety procedures.
- Keeping the management informed about any kind of unsafe situation.
- Coordinate with other departments as well, and many more.
Discussing the Top 10 Front Office Administration Certification and Online Courses in 2022
Understanding the quality and the great demand of a Certified Front Office Executive, it is really important to choose the right study path to pursue your dreams. The internet is packed with various online certification courses but deciding the best for you that feeds all your requirements is an essential step to take. Therefore, we are here along with our experts who conduct special research and analyze data to bring you the 10 Front Office Administration Certification and Online Courses.
Now, let’s begin with Top 10 Front Office Administration Certification and Online Courses in 2022!
1. Vskills Certified Front Office Executive
The Vskills Certified Front Office Executive is designed and curated with the best knowledge and compiled in 12 hours learning course. This course can be taken by beginners as well as professionals already working in this field. Learners will get basic proficiency in professional English, requisite written, oral, and nonverbal communication skills, and professional aptitude required by the industry in front desk executives. The best part of this course is that it is a Government certification and is valid throughout your life. Therefore, this is one of the best courses to take up to start your career as a Front Office Executive.
Course Outline:
- Job and Responsibilities
- Functional Grammar and usage
- Customer Service Practice
- Presentation and Communication Skills
- Time Management
Reasons to take this course:
- Vskills is a Government Certified body that adds value to your resume itself.
- The Certification is valid throughout your life.
- No prior knowledge required.
- Get access to free Practice Tests.
- Both Professionals as well as begineers can take this course without any second thought.
- Candidates get tagged as ‘Vskills Certified’ On Monsterindia.com and ‘Vskills Certified’ On Shine Shine.com for better job opportunities.
- This course is available online including online learning material and hard copy at your door steps.
- You can take your exam at any time of your convenience.
- 12 fruitfull Learning hours.
More Details:
Duration of this course: 12 hours
Rating: 5 out of 5
2. Office Manager Course and Diploma (Pitman Training)
This diploma course in Office Management is offered by Pitman Training, one of the most prestigious courses you can complete from one of the most highly regarded training organizations across the world. Throughout the course, you will get a broad range of skills across a wide range of disciplines. The complete course is designed to teach you the basic skills you need to turn into a highly valued Office Manager. Moreover, you’ll also learn technical skills, advanced communication skills, and many more. Overall, it is a good course if you want to master this field and gain world-class skills.
Course Outline:
- Time Management
- Effective Business Communication
- Excel
- Word
- Successful Meetings and Minutes
- Outlook
- Powerpoint
- HR Essentials
- Health and Safety Essentials
- Understanding Business Accounts
- Project Management Fundamentals
- Different Leadership Attributes & Skills
- Social Media Strategy for Business
Reasons to take this course:
- Get awarded with 225 CPD points upon successful completion.
- Start the course at any time of your convenience.
- Get deep knowledge of the subject.
More Details:
Duration of this course: 225 hours or 9 weeks
Rating: 4.7 out of 5
3. Office Administration Course (USA Standard) (Reed Courses)
This Office Administration course is offered by Reed courses. This course will provide you with 16 CPD points Certification Service. This course is designed for professionals as well as beginners where they learn how you can start a new career or take your current office administration career to the next level. After completing the course you will develop Office Administration and Reception skills, Bookkeeping and Payroll Skills, MS Office Skills (2016), Time Management Skills, Human Resource Management, and Leadership Skills. Overall, it is a good course to begin your career in front office administration.
Course Outline:
- Office Administration And Reception Skills
- Bookkeeping And Payroll Skills
- Ms Office Skills (2016)
- Time Management Skills
- Human Resource Management And Leadership Skills
Reasons to take this course:
- Earn certificate in Advanced Diploma in Office Administration after completing the course.
- Learn at your own pace.
- This course requires no formal prerequisites.
- This certification is open to everyone.
More Details:
Duration of this course: 48 hours
Rating: 4.4 out of 5
4. Office Management 101 (Udemy)
This course will teach you the basic principles of practice management and functions of a practice manager, manager role and responsibilities, and the skills set necessary to master the role of a practice manager successfully. This is a beginner-level course offered by Udemy and you get a certificate of completion by the end of the course. Udemy is one of the most famous online education platforms where you can find masses of courses from the best instructors all over the world. Moreover, this course is helpful for students in the healthcare field or anyone who wants to manage a medical office.
Course Outline:
- Understanding Practice manager work
- Core functions
- Practice manager skills set
Reasons to take this course:
- Get lifetime access to the video lectures.
- Learn from the best instructors.
- Get the courses at a very nominal price.
- Learn at your own pace.
- Get assessment test to validate your skills.
More Details:
Duration of this course: 1 hour
Rating: 4.3 out of 5
5. Business Writing from the University of Colorado Boulder (Coursera)
Coursera is also one of the most comprehensive online learning platforms that collaborate with several prestigious foundations following their well-known specialists to develop the best courses that can be taken from anywhere in the world. This business writing course is helpful for office managers, who have to issue memos and often check outgoing communication. This course claims that you will learn the best methods to write your business documents and improve your writing. Get to learn how to have clarity in your thoughts as well as in words.
Course Outline:
- Building Great Business Writing
- The Formula for Writing Success
- Crafting Powerful Writing
- Activate Your Voice!
Reasons to take this course:
- Financial aid to students who cannot afford the cost of the course.
- Learn to achieve specialization in the field.
- Learn from the very basic to intermediate and move to advance courses.
- And, learn and get certified from world class universities.
More Details:
Duration of this course: 12 hours
Rating: 4.8 out of 5
6. Professional Receptionist Diploma (John Academy)
This diploma course is provided by the John Academy and is available to all learners, of all academic backgrounds. A good understanding of the English language, numeracy, and ICT is required to start this course. This course claims that it comprises training in organizational skills, office management techniques, and advanced Microsoft Office skills. Moreover, there are 36 modules in total dedicated to professional-level use of Microsoft Word, Excel, and PowerPoint. Overall, if you want to attain skills at a very advanced level, this course is just what you’re looking for.
Course Outline:
- Receptionist
- Being an Assistant
- Answering Telephones
- Microsoft Word
- Microsoft Excel
- And, Microsoft PowerPoint
Reasons to take this course:
- Great course for experienced receptionists and assistants.
- 24/7 student support via email.
- Tutorial videos/materials from the industry leading experts.
- Affordable, engaging and high-quality e-learning study materials
More Details:
Duration of this course: 15 hours
Rating: 4.6 out of 5
7. Reception Diploma (New Skills Academy)
This Diploma course is offered by New Skills Academy which is approved by CPD. It is an extensive and informative course that will teach students all the skills required for a modern front desk worker. In summation to communication skills, the practical part of the job is also discussed in exceptional aspect. The entire course is broken down into 17 easy-to-follow modules that will take you through the complete position and everything that you need to know. Overall, it is one of the best courses that you will find on the internet to start your career as a Front Office Executive.
Course Outline:
- The Role of the Receptionist
- The Different Types of Receptionist and the Subtle Differences Between Them
- The Essentials of Communication
- Practice Good Telephone Skills
- Sending Formal Messages/Sending Informal Messages
- Database Management and Booking/Reservation Procedures
- Following Routine Administrative Procedures and Developing Filing Systems
- Security & Safety Issues / Health & Safety Considerations in the Workplace, and many more
Reasons to take this course:
- CPD Approved
- Get end of course certification
- Lifetime access to your course
- Work from the comfort of your own home.
More Details:
Duration of this course: 10 hours
Rating: 4.9 out of 5
8. Introduction to Administrative Professional Jobs | Part 1 (Skillshare)
This is an introductory-level course offered by Rosamaria Carrillo, a graduate of the University of California, Berkeley with a Master’s in Social Welfare. This course is perfect for beginners as well as professionals who want to get a quick glance at the basics of Front Office Administration. The course claims that learners will be introduced to the field of administrative professionals and the skills needed to enter and thrive in the field. Moreover, you’ll get to know the difference between an Administrative Assistant, Program Assistant, and Executive Assistant. Overall, this is a good course to start your career as a Front Office Executive.
Course Outline:
- Why Consider the Administrative Professionals Field?
- Role Ambiguity
- The Administrative Assistant Role
- The Program Assistant Role
- The Executive Assistant Role
- Overview of Administrative Duties
- The Value of Assistants
- Communications Skills
- Time Management Skills
- Organizational Skills
- Tech Savviness
Reasons to take this course:
- Get unlimited access to every class
- Taught by industry leaders and working professionals
- Get one class project
- Learn at your own pace
More Details:
Duration of this course: 1 hour 20 minutes
Rating: 4.6 out of 5
9. Administrative Professional Tips (LinkedIn Learning)
This Administrative Professional Tips course is offered on LinkedIn Learning. This course is designed by keeping the challenges and importance of an administrative executive’s career in mind. The best part of this course is that you can finish the course for free since LinkedIn Learning offers 30 days free trial so, you should take the best of this opportunity. Moreover, the course claims that the learners will be provided with tips to help them stay focused, balanced, and in sync with their boss-and become an invaluable asset to whatever company they work for. You will also develop skills like gatekeeping, project management, and navigating office politics. Furthermore, get the chance to build your network that will help pave the way to your next job or promotion.
Course Outline:
- Introduction
- The Office Team
- Essential Administrative Professional Skills
- The Administrative Professional Role
- Organization is Critical
- Leadership and People Skills
- Managing Your Career
Reasons to take this course:
- Get 7 chapter quizzes
- The certificate is sharable on your LinkedIn Profile
- Get a Certificate of completion after completing the course successfully
- Get 30 days free trial
More Details:
Duration of this course: 3 hours
Rating: 4.7 out of 5
10. People Management Skills (FutureLearn)
If you are interested in learning the key methods, strategies, and principles of people management and developing your own management style then this course is for you. This course is prepared by the professionals at FutureLearn. The course is available at a nominal price. Moreover, you will discover your leadership skills, communication skills, as well as management skills. By the completion of the course, you’ll have all the necessary tools you need to climb into the world of people management and succeed in your career with flying colors.
Course Outline:
- How do you find the best people?
- How do you develop your team?
- Thinking of yourself as a manager
- How do you manage performance?
- How do you maintain a healthy workforce?
Reasons to take this course:
- Learn at your own pace
- Explore good practice in both recruitment and induction
- Learn through videos, long- and short-form articles, audio, and practical activities
- Get to share ideas with your peers and course educators on every step of the course
More Details:
Duration of this course: 3 hours
Rating: 4.8 out of 5
We are glad that you have reached the end of the blog and have decided which course is meant for you. We’ve tried our best to present you with the best sources and wish you all the best for your future and career. Happy Learning!
