Employee Motivation- The key to organization success

Don't forget to keep your employees motivated!

Survival and growth of any organization depends greatly on the performance of its employees, which, in turn, depends on two factors, the first- one’s ability to work, and the second- one’s willingness to work. While the first is determined by the education, training and experience that one has acquired, the second entails attitude of a person towards work. Whereas it is easier to make good any deficiency in the first factor by imparting further training and enabling one to get more experience, it is rather difficult to manage the second as it involves a change in behavior, which is only possible by motivating the person to work in a desired manner.

Motivation is what drives someone to do something. It is an inner or environmental stimulus to action, forces or factors that are responsible for initiation and sustaining behavior. There are two theories of motivation, incentive theory and needs theory. According to incentive theory, one is motivated to do something because one gets a reward- tangible or intangible for doing that or behaving in that manner. On the other hand, according to needs theory, a person’s needs make him or her do things.

Have you noticed the difference between working on something you like and working on something you don’t like? When you’re motivated about something, you can work on it effortlessly. If your employees are motivated about something, they will voluntarily do more about it than what is required of them, since they enjoy doing it. Motivation is the spark that sets the fire and gets one started, it provides fuel to keep one going, it helps one do more than others. No wonder then, a motivated workforce plays a pivotal role in the success of any enterprise.

So how to keep your employees motivated? Before that, you should know what de-motivates an employee. Under-assignment- wherein a skilled person is assigned a job that does not require that skill; over-assignment- wherein a worker is overloaded to the extent that he feels exploited; buck-mastership- wherein the superiors, not doing anything themselves, pass on everything to their subordinates; manipulative behavior of the management- wherein the management engages in divide and rule policy or making false promises, and improper work environment – all these factors de-motivate the employees, and they either cease to work or lose interest in the same. So you should try to wipe these out from your organization. Of course, there is no single magic wand to do this as the needs and aspirations of employees differ greatly. However, there are some general guidelines which you can follow to promote work motivation in your organization.
A well-defined humanistic personal policy, wherein the workforce is regarded as a valuable asset of the organization and sufficient care is taken to satisfy its basic needs and aspirations, definitely boosts the morale of the employees. At Googleplex, the silicon valley headquarters of Google, the Googlers, as the company’s employees are known, get their foods free at any of the micro-kitchens of the company, can do their laundry while they work using the washing machines of the office, can shed their extra fats in the company’s six free gyms, and can move around the sprawling Googleplex using one of the company’s hundreds of bicycles left around the campus for employees to use. At Facebook, no employee is required to have an insurance policy as the company provides insurance to its employees and their families. This kind of care lets the employees leave their worries behind, and they can work freely and with more zeal to achieve organization’s objective.

In order to increase work motivation, stress should be given on increasing the effort of the employees towards performance. For this, good performance should be rewarded adequately and promotion should be based on merit and competence. Also jobs should be designed in such a manner that the new jobs have newer responsibilities and challenges. At Google, they use a novel concept of ’20 per cent time’ in which all Googlers devote 20 per cent of their time to work on any project they are interested in. Some of the Google’s wildly successful products, such as Gmail and Google News were developed during Googlers’ 20 percent time!

Employees must be made to feel that what they do in the job helps them to learn new things and move higher on the hierarchical ladder, their motivation will definitely be high. Hence, jobs should be analyzed and designed keeping this in mind. Also an employee should be helped to see how his or her job is useful for the department, for the organization, for a larger section of the community, for the society or for the nation. This will inculcate a sense of accomplishment in the employee, and motivate him/her to do more.

And last but not the least important, self-motivation by top-management, senior managers and supervisors is essential if the people working under them are to be motivated. The dictum “before you motivate others, you must first motivate yourself” should not be lost sight of!

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15 Comments. Leave new

  • Google’s 20 is an interesting concept

  • Akanksha Babbar
    September 26, 2015 10:25 pm

    Nice post! Keep it up!

  • Shubhangi Bhatia
    September 26, 2015 11:03 pm

    Amazing! This is very apt and quite relate able Employee motivation is very important a it keeps us focused and helps us recognize our strengths and work on our weaknesses..

  • Motivation is one of the most important concepts that we study in organisational psychology. Employee motivation is important to keep in mind as the organisational success depends on the employees and if they are not motivated how will they perform. All the points that you mentioned are well detailed and well presented. Nice article 🙂

  • So true….There are monetary and non monetary incentives for employee motivation
    Monetary incentives fulfil the basic needs of the employee according to the Maslow’s Need Hierarchy theory….These may include bonuses,commission,Employee stock option,Productivity bonus etc
    Non Monetary incentives fulfil higher level needs such as Self Actualisation need and this motivates the employee.These include,Promotion,Better cubicle,Appreciation,Recognition etc

  • Very nice 🙂
    Motivated employees can only do good to the organizations! Happy employees are an asset 🙂

  • Being a Camps Manager of Blood Connect myself, I feel that motivation among volunteers or employees is very crucial in enhancing the efficiency of work. Your article uses very valid points to stress on this fact. Very well written.

  • I didn’t know facebook had such an amazing policy for their employees! Sure gets them to do more and better work. Great article 😀

  • Thank you for this well-researched article. Provided for an insightful reading.

  • Harshit Agarwal
    September 30, 2015 12:32 am

    Being an employee in a Multi Natiaonal Corporation, I strongly agree with the points illustrated in this article. Motivation drives the employees and hence the company. And as far as tech giant Google is concerned, year after year people have acclaimed it as the best compnay in the world to work for. Working for Google is the real dream job.

  • Chandrica Barua
    September 30, 2015 12:35 am

    Motivation and willingness govern most any role we decide to take up in our lives. Very apt article. Really lucid and well though out. Nice work!

  • Chandrica Barua
    September 30, 2015 1:04 am

    Motivation and willingness govern most roles we decide to take up in our lives. Very apt article. Really lucid and well though out. Nice work!

  • Kirtika Bakshi
    October 1, 2015 2:18 pm

    well articulated.

  • Chandni Ahuja
    October 4, 2015 10:34 pm

    Nice article and well written as well

  • Gunjan Kapoor
    October 13, 2015 3:38 pm

    Motivating your employees is vital to any business. A motivated workforce means a highly productive staff, all of which will help you achieve your business goals.


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