Certificate in Training Delivery

TABLE OF CONTENT

Learning Basics

• What is learning?
• How do we learn?
• Learning Styles
• Principles of Learning
• Learning Curve
• Management Development
• Adult Learning
• Principles of Training
• Retention and Recall
• Concentration and Attention Span
• Cardinal Rules of Memory

Trainer Skills

• Trainers – Roles and Responsibilities
• Teaching Skills
• Presentation Skills
• Facilitation Skill
• Develop and Deliver Concepts
• Training Competency

Training Need Assessment

• Training Content for Different Categories of Employees
• Steps for Needs Assessment
• Requirements of Learners
• Steps for T&D Plans
• Planning Implementation of Training Plan
• Training Room Design
• The Training Procedure

Course Design and Development

• Preliminary study
• Job analysis
• Population analysis
• Design of curriculum
• Design of modules
• Learning objectives
• Designing and using learning tasks
• Individualized instruction
• Production and development testing
• Validation and revision
• Implementation
• Evaluation
• Content Visualization
• Content Delivery

Instructional Methods

• Instructional Design Model
• Lecturing and explaining
• Demonstration
• Group Instruction
• Questioning
• Discussion
• Case-studies
• Role play
• Deciding on methods
• Experiential Learning
• Alternative Methods to Presenting

Training Delivery

• Training Delivery Methods
• Remote Delivery
• Rapport and Comfort in the Class
• Positive Learning Environment
• and Effective Classroom Management
• Effective Lecturing
• Presentation Style

Learner Assessment

• Assessment Principles
• Assessment Methods

Evaluation of Training

• Concept
• Need for Evaluation
• Principles of Evaluation
• Evaluation Design
• Measuring Training Effectiveness/Impact
• Evaluation Plan
• Evaluation Types and Process
• Warr’s Framework of Evaluation
• Kirkpatrick’s Four Levels of Evaluation
• Feedback and Assessment
• Evaluating Training-staff Performance
• ROI (Return on Investment) in Training
• Cost Effectiveness
• Justification on Investment
• Evaluation of Management Training
• Assessing Training Effectiveness
• Training for Performance

Training for Diversity

• Introduction
• Attitudes
• Diversity Strategies
• Best Practices