Vskills certification in multichannel retail introduces candidates to various aspects of one of the largest business of the world. Topics covered include retail functions, retail mix, store designing, space planning, fixture management, shelf space management, supply chain management price management  and eretail platform. A Vskills Certified multichannel retail professional finds employment in various top MNCs of retail and popular ecommerce giants.

Why should one take this certification?

Professional working in organized retail environment have very limited exposure to brick and mortar form of retail and e-Commerce retail. E.g. a professional working at store will not know merchandising or a warehousing professional will have no idea of planograms. Young graduates want to establish their career in retail and e-commerce should consider doing this certificate.

Who will benefit from taking this certification?

Professional who are working in retail industry. Professional working in e-commerce industry. Young graduates wanting to take out their career in Retail and eCommerce will get better chances to pick up a job with enhanced knowledge and better professional efficiency and growth for professionals already in jobs.

Companies that hire Vskills Certified Multichannel Retail Professionals

Vskills Certified Multichannel Retail Professionals might find employment in leadership roles in varius Multinational Retail companies in the world. The knowledge of eretail platform is valued at Retail companies today and certified candidates are in high demand.

Multichannel Retail Professional Mock  Test


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Chapter 1: What is Retail ?

  • Functions performed by a retailer
  • Retail Overview : India and Worldwide
  • Top 5 Retailers of the world
  • Top 5 Retailers of India
  • Types of Retail Outlets
  • Types of Retail Products
  • Transfer Mechanisms
  • Retail Strategy
  • Retail Mix

Chapter 2: Retail Business Operations

  • Store Designing and Space Planning
  • Store Designing
  • Store Environment & Ambience
  • Exterior Store Design
  • Product Display
  • Space Planning
  • Store Floor Planning
  • Fixture Management
  • Shelf Space Planning
  • Profitability Analysis
  • Productivity Analysis

Chapter 3: Supply Chain Planning & Management

  • Demand Analysis, Aggregation & Forecasting
  • Placing of the Purchase Order
  • Shipping & Transportation Planning
  • Warehouse Management
  • Distribution Planning
  • Inventory Management
  • Replenishment
  • Supply Chain Benefits

Chapter 4: Category Management

  • Merchandise Planning
  • Assortment Planning
  • Assortment Control
  • Product Introduction & Control
  • Promotions
  • Price Management
  • Cost Management

Chapter 5: Store Operations

  • Store Front-End Management
  • Store Back-End Management
  • Sales Management
  • Customer Relationship Management
  • Operational Activities carried out at the store on daily basis


“Exam scheduling to be done through user account” / “Exam once scheduled cannot be cancelled”
Date of Examination
Examination Time
01:00 PM - 02:00 PM
02:30 PM - 03:30 PM
04:00 PM - 05:00 PM
05:30 PM - 06:30 PM
10:00 AM - 11:00 AM
11:30 AM - 12:30 PM

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