Vskills Certification Exam -Online Testing available from 15th May 2020 | Write to info@vskills.in to know more

Every organization is on a look out for people with good communication skills but unfortunately the business need for employees with good communication skills is often not fulfilled. There is a high correlation between communication skills and job opportunities. It is very important to stand out of the competition and make a mark by demonstrating the requirements that are in demand such as leadership and communication skills. Vskills Certification provides a high learning curve and focuses on assessing the candidates on these parameters.

Why should one take this certification?

The communication shortcoming of employees and the importance of communication in any organization explain the need for working toward improving communication skills. Vskills Certification focuses on developing writing skills, proper business etiquettes, effective speaking and listening habits. This will not only assist the candidate in career advancement but also develop the requisite business communication skills. 

Who will benefit from taking this certification?

Vskills Certification in Business Communication is for all the candidates who wish to improve their business communication skills and want to perform better than their peers. The Certification focuses on directing the student towards betterment of their verbal and non-verbal communication skills set. Candidates taking this certification will be rigorously judged and develop a better outlook.

Companies that hire Vskills Business Communication Professionals
Vskills Certified business communication professional can find employment in all kind of companies, big or small, since maintaining better business communication is a crucial part of any organization.

Business Communication Specialist Table of Content


Business Communication Specialist Tutorial


Business Communication Specialist Sample Questions


Business Communication Specialist Mock Test


Apply for Business Communication Specialist Certification

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Introduction to Communication

  • Theory of Business Communication
  • Classification Of Communication
  • The Purpose Of Communication
  • The Process Of Communication
  • The Seven C’s Of Communication In Verbal Communication
  • Universal Elements In Communication
  • Interaction With Social And Electronic Media

Diversity and Organizational Communication

  • Organizational Communication
  • Assumptions underlying early organizational communication
  • Communication Networks
  • Direction Of Communication
  • Interpersonal Communication
  • Communication Approaches Used In An Organization
  • Line And Staff Management (Lsm)
  • Intercultural Communication Skills
  • Effectiveness Of Intercultural Communication
  • Developing Cultural Intelligence
  • Improving Cross-Cultural Communication Skills
  • Some Examples of Cultural Diversity

Oral Communication

  • Oral Communication
  • Listening

Non Verbal Communication

  • Importance Of Non-Verbal Communication
  • History Of Non-Verbal Communication
  • Types Of Non-Verbal Communication
  • Functions of Non-Verbal Communication
  • How Non-Verbal Communication Helps

Written Communication

  • Written Business Communication
  • Types of Business Communication
  • Business Etiquettes
  • Modes Of Written Communication In Business Organisation
  • Types Of Communication Based On Style And Purpose
  • Keys To Effective Written Communication
  • The Importance Of Font Selection
  • How To Write A Good Business Letter
  • How To Write A Memo
  • E-MAIL
  • Report Writing

Business Communication Application

  • Presentation Skills
  • Effective Presentation
  • Negotiation Skills


  • Business Etiquettes
  • Cultural Differences And Etiquette
  • Workplace Etiquettes: Making Positive Impressions
  • International Business Etiquette

Career and Communication

  • Group Discussions
  • Curriculum vitae (CV) or resume
  • Personal Interview

Communication Barriers

  • Barriers To Communication
“Exam scheduling to be done through user account” / “Exam once scheduled cannot be cancelled”
Date of Examination
Examination Time
01:00 PM - 02:00 PM
02:30 PM - 03:30 PM
04:00 PM - 05:00 PM
05:30 PM - 06:30 PM
10:00 AM - 11:00 AM
11:30 AM - 12:30 PM

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