Certified Organizational Behavior Professional

TABLE OF CONTENT

Introduction to Organisational Behaviour

• Overview of Organizational Behaviour
• Key Fundamentals of Organisational Behaviour
• Organisational Behaviour Model

Organisation Structure & Design

• Organisation Structure
• Formal Organisation
• Work Specialisation
• Departmental Choices
• Organisation Design & Employee Behaviour
• Product and Functional Organisation
• Matrix Organisation
• Project Organisation
• Distribution of Authority

Organisation Culture

• Overview of Organization Culture
• Characteristics of Organization Culture
• Functions of Organisation Culture
• Liability of Organisation Culture
• Organisational Socialisation
• Mentorship

Individual Behaviour

• Integrated Human Behaviour Model
• Factors Influencing Individual Behaviour
• Self Concept & Self Esteem
• Emotional Intelligence

Motivation

• Introduction to Motivation
• Theories of Motivation
• Motivation Strategies
• Importance of Motivation
• Motivational Drives

Stress & Stress Management

• Introduction to Stress
• Stress Manifestation
• Coping Strategies
• Sources of Stress
• Stress Management
• Organisation approach to Stress Management
• Stress case study - Scottish Power

Teams in an Organisation

• Organisational Context for Teams
• Team Work
• Life Cycle of Team
• Norms and Rules in Teams
• Ingredients for Effective Teams
• Team Building
• Types of Team
• Challenges presented by Teamwork

Communication

• Process of Communication
• Elements of Communication
• Effective Communication
• Barriers to Effective Communication
• Steps to be an Effective Communicator

Organisation Politics

• Overview of Organisation Politics
• Political Landscape of an Organisation
• The Political Players
• Antecedents of Political Behaviour
• Method of dealing with Organization Politics

Conflict and Negotiation

• Overview of Conflict
• Types of Conflict
• Causes of Conflict
• Conflict Management Technique
• Negotiation and Conflict

Leadership

• Overview of Leadership
• Leadership Style
• Leadership Theories
• Recent Development – Leadership Theory

Change Management

• Overview of Change Management
• Managing Change
• Eight-Step Change Management Process
• Strategies for Effective Implementation of Change
• Removing Resistance to Change

Case Studies

• Overcoming Absenteeism at Unique Schweppes Ltd
• Organisational Behaviour – Leadership Case Study (Status Consulting)
• An Overview of Organizational Behaviour - O’Grady Company vs Reece Enterprises
• Need-Based Perspectives on Motivation - National Home Manufacturers
• Using Teams in Organization - Teams at Evans RV Wholesale Supply and Distribution Company

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