Table of Content
Module 1: Lean Six Sigma Foundations
- The Evolution of Quality and Process Excellence
- Six Sigma Philosophy
- Lean Thinking
- Integrating Lean and Six Sigma
- Roles and Governance in Improvement Initiatives
- Cost of Poor Quality (COPQ)
Module 2: Process and Quality Fundamentals
- Process Thinking
- Understanding Variation
- The Customer and Voice of the Customer (VOC)
- From Customer Needs to Measurable Requirements
- Quality Management Essentials for Green Belts
Module 3: Green Belt Project Management
- Project Lifecycle for Improvement Projects
- Planning and Scheduling
- Team Formation and Facilitation
- Project Risk and Issue Management
- Project Documentation and Storyboarding
Module 4: Define Phase
- Project Identification and Selection
- Building the Business Case
- Problem and Goal Statements
- Project Scope
- SIPOC and High-Level Process Mapping
- VOC and CTQ Trees in Define
- Stakeholder Analysis
- Initial Risk Assessment and the Project Charter
Module 5: Measure Phase I: Process Definition and Data Collection
- Detailed Process Mapping
- Identifying What to Measure
- Data Types and Scales
- Operational Definitions
- Data Collection Planning
- Sampling Fundamentals
Module 6: Measure Phase II: Measurement System Analysis (MSA)
- Why Measurement Systems Fail
- Properties of a Measurement System
- Variable Gage R&R
- Attribute Agreement Analysis
- Acting on MSA Results
Module 7: Applied Statistics for Process Improvement
- Statistical Thinking for Green Belts
- Descriptive Statistics
- Graphical Data Analysis
- Probability Essentials
- Probability Distributions
- Normality and Non-Normal Data
- Sampling Distributions and Confidence Intervals
- Common Statistical Mistakes
Module 8: Measure Phase III: Baseline Performance and Process Capability
- Establishing the Baseline
- Discrete (Attribute) Performance Metrics
- Process Capability for Continuous Data
- Lean Operational Metrics
- Consolidating the Measure Phase
Module 9: Analyze Phase I: Process and Root-Cause Exploration
- The Analyze Mindset
- Process Analysis
- Bottleneck and Constraint Identification
- Structured Cause Generation
- Data Exploration for Root Causes
- Failure Analysis
Module 10: Analyze Phase II: Statistical Validation of Root Causes
- Hypothesis Testing Fundamentals
- Test Selection Roadmap
- Tests for Means and Variances
- Tests for Proportions and Counts
- Non-Parametric Alternatives
- Correlation and Regression
- From Statistics to Business Decisions
Module 11: Lean Methods for Flow and Waste Elimination
- Value Stream Mapping
- Flow
- Pull Systems
- Leveling and Stability
- Workplace Organisation and Visual Management
- Standard Work
- Quality at the Source
- Setup Reduction (SMED)
- Theory of Constraints Integration
- Choosing the Right Lean Tool
Module 12: Improve Phase
- Solution Generation
- Solution Selection and Prioritisation
- Design of Experiments (DOE) Fundamentals
- Process Redesign
- Solution Risk Assessment
- Kaizen Events
- Piloting and Validating Improvements
- Implementation Planning
Module 13: Control Phase I: Statistical Process Control
- SPC Foundations
- Control Charts for Variable Data
- Control Charts for Attribute Data
- Chart Selection and Interpretation
- Advanced Monitoring (Awareness)
Module 14: Control Phase II: Sustaining Improvements and Project Closure
- Control Plan Development
- Standardisation
- Controls Hierarchy
- Performance Monitoring
- Process Ownership and Handover
- Benefits Validation
- Project Closure
Module 15: Digital and AI-Enabled Process Excellence
- The Digital Improvement Toolkit
- Process Mining
- Business Intelligence and Data Visualisation
- Automated and Sensor-Generated Data
- Automation as an Improvement Lever
- AI in Lean Six Sigma Projects
- Responsible Use of AI and Data
Module 16: Change and Stakeholder Management
- The Human Side of Improvement
- Change Management Models
- Managing Resistance
- Stakeholder Engagement and Influence
- Communication Planning
- Conflict Resolution in Improvement Teams
- Building an Improvement Culture
Module 17: Lean Six Sigma Across Industries
- Manufacturing
- Banking, Financial Services and Insurance
- Healthcare
- IT Operations and Software/Service Delivery
- Supply Chain, Logistics and Procurement
- HR, Finance and Back-Office
- Customer Service and Sales Operations
- Adapting Tools to Transactional Environments
Module 18: Complete DMAIC Case Studies
- Case Study 1: Northfield Components
- Case Study 2: Crestline Financial Services
- Case Study 3: Aravali Health Network
- Case Study 4: IT Service Desk
- Case Analysis Framework
Module 19: Green Belt Workplace Readiness and Troubleshooting
- Finding Improvement Opportunities
- Working Effectively as a Green Belt
- Communicating with Management
- Common Green Belt Mistakes and How to Fix Them
- Career Growth as a Green Belt
Module 20: Capstone Improvement Project
- Capstone Brief and Scenario Selection
- Define Deliverables
- Measure Deliverables
- Analyze Deliverables
- Improve Deliverables
- Control Deliverables
Apply for the Certification
https://www.vskills.in/certification/certified-lean-six-sigma-green-belt-professional
