Vskills has developed a new strategic framework for Skill Development for early school leavers and existing workers, especially in the unorganized sector to improve their employability called Trade Employable Skills (TES).
Trade Employable Skills does effective assessment and certification of candidates in different trade disciplines like Electrical, Electronics, Agriculture, Chemical, Automobile, IT, etc to make them job ready.
Why should one take this certification?
To demonstrate clear understanding and practical aspects and to get a visible recognition for this knowledge.
Table of Content
https://www.vskills.in/certification/Vskills-Certified-Hospitality-Assistant-Table-of-Content
Practice Test
https://www.vskills.in/test/
Companies that hire Hospitality Assistant
All small and medium companies need certified employees who have the requisite skills. There are more jobs opening up in the economy on a regular basis with the fast growth of the country.
Apply for Certification
By Net banking / Credit Card/Debit Card
We accept Visa/Master/Amex cards and all Indian Banks Debit Cards. There is no need to fill application form in case you are paying online.
Please click buy now to proceed for online payments.
TABLE OF CONTENT
Hotel Housekeeping
- What is Housekeeping?
- Objectives of Hotel Housekeeping
- Types of Hotels
- Special Hotels
Hotel Organization
- Divisions of a Hotel
- Front Office
- Housekeeping Department
- Maintenance or Engineering Department
- Food and Beverage Department
- Accounting Department
- Sales and Marketing
- Supporting Departments
Food and Beverage
- F&B Basics
- F&B Services Department Structure
- F&B Ancillary Departments
- Tableware
- Table Settings
- Plates and bowls
- Glassware
- Types of Spoons, Forks, and Knives
- Types of Glasses
- F&B Service Types
- Room Service
Front Office
- Front Office Basics
- Front Office Operations
- Guest Cycle
- Sale Process
- Telephone Manners and Etiquette
- Hotel Rooms
- Room Reservation
- Guest Check Out
- Modes of Payment
House Keeping
- Housekeeping Basics
- Housekeeping Department Areas
- Housekeeping Responsibility
- Cleaning
- Cleaning Equipment and Chemicals
- Guest Supplies
Personal Skills
- Grooming
- Manners
- Assertiveness
Inter Personal Skills
- Verbal Communication
- Conversation Skills
- Non-Verbal Communication
- Listening Skills
- Team Working Skills
- Customer Service
Hygiene and Health
- Personal Hygiene
- Personal Health
- Health Management
Positive Attitude and Behavior
- Positive Attitude
- Different Negativities
- Steps to Be Positive
- Positive Behaviour
- Factors affecting behaviour
- Traits for Positive Behaviour
Stress Management
- Consequences of Stress
- Reason/Causes of Stress
- Signs of stress
- Techniques of Stress Management
Time Management
- Time Management Techniques
Hospitality Etiquette
- Reception
- Etiquettes as a host
- Etiquettes as an Invitee
- Etiquettes of using Elevators/Escalators
- Etiquettes of using Stair Case
- Etiquettes of using a Door
- Table Manners/Etiquettes of using Table
Computer Basics
- What is Computer?
- Commonly Used Computer Terms
- Units of a computer system
- Input Devices
- Output Devices
- Storage Devices
- Types of Software
- Windows Basics
- The User Interface
- Windows Accessories
- Computer Networking
- E-mail
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