Technological advancements in internet access and mobile phones, has boosted e-commerce market. As logistics and supply chain is essential for online order fulfillment, it has resulted in tremendous demand for e-commerce logistics professionals.

Whether a Business to Business (B2B), Business to Customer (B2C) or Customer to Customer (C2C) company, each require e-commerce logistics professionals for order fulfillment and customer satisfaction with in the cost and time constraints.

Why should one take this certification?

The certification in e-commerce logistics not only enhances your knowledge and skills in e-commerce logistics domain but also acts as an proof of your skillset in managing e-commerce logistics and supply chain.

The goal of the certification is to update, assess and certify you on the key Logistics and SCM competencies required to function as a senior executive.

Who will benefit from taking this certification?

Professionals employed in logistics or supply chain companies will find this certification of immense value for career enhancement. The certification is also apt for professionals who want to switch to promising e-commerce logistics domain for better career opportunities. Students can also benefit by having a proof of their skills, for better job avenues. The certification is suitable for students, executives, managers and senior executives in logistics or supply chain domain.

Companies that hire E-Commerce Logistics Professionals

There is a good demand for certified e-commerce logistics professionals across the globe, certified candidates will find job opportunities in companies like Flipkart, Amazon, Meesho, DHL, Blue Dart, Smart Logistics, TNT, Alcargo, GatiKWE, Mahindra Logistics etc.

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TABLE OF CONTENT

Introduction to Logistics

Concepts of Logistics
Evolution of Logistics
Objectives of Logistics
Elements of Logistics
Forms of Logistics Management
Logistics Processes
Issues and Challenges
Logistics Intermediaries
Integrated Logistics
Logistics Sector in India

Supply Chain Strategic Management

Strategic Management Processes
Supply Chain Strategy
Environmental Analysis
Pestle Analysis
SWOT Analysis
Value Chain Analysis
Competitor Analysis

Supply Chain Design

Supply Chain Decision Phases
Supply Chain Process View
Achieving Strategic Fit
Supply Chain Segmentation
Aggregate Planning
Planning Strategies

Logistics and SCM Costing

What is Cost
Fixed and Variable Costs
Cost Analysis
SCM Costing
What are Logistics Costs
Logistics Costs Types
Logistics Cost Analysis and Approaches
Activity-based costing (ABC)
Target Costing
Logistics Cost Analysis Formulas

Resource Planning and Scheduling

Resource Planning Basics
To-do Lists
Bar Charts
Flowchart
Critical Path Method (CPM)
Program Evaluation and Review Technique (PERT)
Arrow Diagramming Method
Precedence Diagram Method
Line of Balance (LOB)

Resource Scheduling

Activity Basics
Work Breakdown Structure
Activity Definition
Activity Sequencing
Activity Resource Estimating
Activity Duration Estimation
Schedule Development
Schedule Control

E-commerce Logistics

E-commerce Logistics and Shipping Terms
E-commerce Logistics Models
E-commerce Logistics Process
Inventory-led model
Fulfillment by E-commerce Retailer Model
Drop Ship model
Marketplace Model
Cash on Delivery
Reverse Pick up

Monitoring and Performance Measurement

Performance Management
Monitoring
SCOR Model
The Balanced Scorecard
KPI
Financial Measures
Benchmarking
Design and Implement SOP

Management Basics

Management Basics
Management Approach
Managerial Responsibilities
Best Practices for a Effective Manager
New Role as Manager
Identifying Required Managerial Skills
Managerial Power and Credibility
Succeeding as a First-time Manager
Demands and Constraints of a Manager's Role

Thinking Competencies

Critical Thinking
Systems Thinking
Creative Thinking
Existential Thinking
Problem Solving
Decision Making

Negotiation Skills

Negotiation Basics
Preparing for the Negotiation Process
The Seven Basic Steps in Negotiation
Best Alternative to a Negotiated Agreement (BATNA)
Tactics for Negotiation Process

Time Management

Time Management Techniques

Spreadsheet - MS-Excel 2013

Excel 2013 Basics
Workbook and Worksheet
Manipulating Data
Worksheet Formatting
Page Properties and Printing
Excel Formulas
Sort and Filter
Charts
Macros

Certified E-Commerce Logistics Manager

How It Works

Test Details

Benefits of Certification

Why should one take this certification?

Who will benefit from taking this certification?

E-Commerce Logistics Table of Contents

E-Commerce Logistics Sample Questions

E-Commerce Logistics Practice Tests

E-Commerce Logistics Tutorials

E-Commerce Logistics Interview Questions

Companies that hire E-Commerce Logistics Professionals

Apply for E-Commerce Logistics Manager Certification

TABLE OF CONTENT

Introduction to Logistics

Supply Chain Strategic Management

Supply Chain Design

Logistics Network Planning

Logistics and SCM Costing

Resource Planning and Scheduling

Resource Scheduling

E-commerce Logistics

Monitoring and Performance Measurement

Management Basics

Thinking Competencies

Negotiation Skills

Time Management

Spreadsheet - MS-Excel 2013