Brand Manager Table of Contents


Table of Content
 

 

Chapter 1 — Brand Foundations 

  • Glossary of Terms / Key Definitions
  • The Meaning of Brands & What is Branding?
  • Characteristics of Brands
  • Brand Awareness, Brand Equity, Brand Management
  • Points of Parity & Points of Difference
  • Establishing a Brand
  • Why Brands Matter (Strategic and Financial Value of Branding)
  • Evolution of Branding (Product Era → Image Era → Digital Era → Purpose-Led Brands)

Chapter 2 — Consumer Behaviour & Insights 

  • Consumer Involvement: High vs Low Involvement Decisions
  • Cultural Factors & The Concept of Perception
  • Extended Problem Solving, Dissonance Reduction, Evaluative Criteria
  • Consumer Search for Brand Information: Internal vs External Search
  • Clues to Evaluate Brands / Brand as Risk Reducer
  • Consumer Psychology: Motivation, Perception, Learning & Attitudes toward Brands
  • Customer Journey Mapping: Awareness → Consideration → Purchase → Loyalty → Advocacy
  • Behavioural Economics in Branding: Nudges, Anchoring, Social Proof

Chapter 3 — Brand Identity & Design 

  • Brand Symbol, Character, Logo & Logo Change
  • Brand Identity: Visual Identity System (Colour, Typography, Tone of Voice)
  • Brand Identity: What the Brand Stands For
  • Brand Personality Framework (Aaker's 5 Dimensions)
  • Brand Personality - The Relationship Basis Model  (Kapferer's Brand Identity Prism)
  • Brand Purpose, Mission & Values: Defining the "Why" (Simon Sinek's Golden Circle)
  • Brand Voice & Tone Guidelines: Consistency Across Touchpoints
  • Brand Style Guide: Creation, Governance & Usage Standards

Chapter 4 — Brand Strategy & Positioning

  • Why Defining Positioning is Important
  • Positioning Statement: Structure and Crafting
  • Risks of Poor Positioning
  • Perceptual Mapping: Attribute Methods, Techniques, Strategy Decisions
  • Differentiation: Sustainable Competitive Advantage
  • Successful Brand Repositioning: Increasing Relevance, Making Brand Contemporary
  • Jobs-to-be-Done (JTBD) Framework: Positioning Around the Consumer's Core Problem
  • Blue Ocean Strategy Applied to Brand Positioning

Chapter 5 — Brand Naming & Extensions 

  • Why Create a New Brand Name / Types of Brand Names
  • Image Associations & Product Associations
  • Name Change, Brand Extension, Unrelated Extensions
  • Nurturing Sub-Brands
  • Issues Associated with Effective Brand Names
  • Brand Extension vs New Brand: Decision Framework (Risks, Fit, Stretch)
  • Global Brand Naming: Cultural, Linguistic & Legal Considerations

Chapter 6 — Co-Branding & Corporate Branding 

  • Co-Branding and Corporate Branding
  • Finding the Right Partner / A Fruitful Relationship
  • Creating a Powerful Corporate Brand
  • Corporate Ethics, Culture and Corporate Image
  • Co-Branding Success Criteria & Risk Management
  • Employer Branding: Aligning External Brand with Internal Culture & EVP
  • Personal Branding & Founder-Led Brands: Elon Musk, Ratan Tata, Anand Mahindra

Chapter 7 — Brand Equity 

Understanding Brand Equity: Keller's CBBE Model, Aaker's Brand Equity Model

How to Measure Brand Equity: Quantitative & Qualitative Methods

Financial Value of Brands: Interbrand, BrandZ, Forbes Methodology

Brand Strength, Core Values, Revitalising Brands

Brand Equity-Building Activities vs Promotional Activities: Short vs Long-Term Trade-offs

Brand Health Tracking: NPS, Brand Awareness, Consideration, Preference Metrics

Brand Valuation Methods: Cost, Market, Royalty Relief, Earnings-Based Approaches

Chapter 8 — Brand Architecture & Portfolio 

  • Brand Portfolio Roles & Structure
  • Brand Hierarchy Trees
  • Product Market Context Roles / Brand Range
  • Portfolio Architecture Models: Branded House (Google), House of Brands (P&G), Hybrid (Tata)
  • Portfolio Rationalisation: When to Kill, Merge or Revive Brands
  • Masterbrand Strategy vs Individual Brand Strategy: Trade-offs & Decision Criteria

Chapter 9 — Advertising, Communication & Loyalty 

  • Types, Forms & Measuring Brand Associations
  • Qualitative & Quantitative Research Techniques
  • Brand Loyalty, Retention & Dealing with Brand Variety
  • Attention Economy: Brand Communication in a Fragmented, Multi-Screen World
  • Creating a Brand Through Advertising / How Advertising Works
  • Brand Communications ROI: Measuring Advertising Effectiveness (ROAS, Share of Voice, Brand Lift)
  • Integrated Brand Communication (IMC): Consistency Across Paid, Owned & Earned Media
  • Brand Storytelling: Narrative Frameworks (Hero's Journey, StoryBrand)

Chapter 10 — Legal Protection 

  • Intellectual Property Law in India: Patents, Trademarks, Copyrights
  • Trademark Act 1999: Registration, Infringement, Protection
  • Geographical Indication / Designs Act 2000
  • Licensing Your Brand
  • Digital Brand Protection: Domain Squatting, Social Media Impersonation, Ad Fraud
  • Brand Protection in the Age of AI: Deep Fakes, AI-Generated Imitations, Prompt Injection
  • Trademark Monitoring: Tools, Watch Services & Enforcement Actions

Chapter 11 — Digital & Social Media Branding 

  • Digital Brand Building: SEO, Content Marketing, Email, Display, Performance Branding
  • Platform Strategy: Instagram, LinkedIn, YouTube, X, WhatsApp — Audience & Brand Fit
  • Social Media Marketing & Social Media Branding
  • Influencer & Creator Marketing: Tiers, Selection, Authenticity & ROI Measurement
  • Community Building & Brand Communities: Discord, WhatsApp Groups, User Forums
  • AI-Powered Branding Tools: Generative AI for Content, Image Generation, Personalisation

Chapter 12 — Brand Experience & Customer Centricity

  • Brand Experience Design: Physical, Digital & Phygital Touchpoints
  • Customer Experience (CX) vs Brand Experience (BX): The Difference & Integration
  • Net Promoter Score (NPS) & Customer Satisfaction (CSAT) as Brand Metrics
  • D2C Brand Strategy: Building Direct Consumer Relationships

Chapter 13 — Purpose-Driven Branding & Sustainability

  • Purpose-Led Brands: Why Values & ESG Have Become Brand Strategy (Tata, Patagonia, Body Shop)
  • Cause Marketing & CSR-Brand Integration: Authentic vs Performative (Greenwashing)
  • Brand Activism: When Brands Take Stands on Social Issues — Risks & Rewards
  • Gen Z & Millennial Consumer: Values Alignment, Authenticity & Anti-Advertising Sentiment

Chapter 14 — Brand Metrics, Analytics & ROI

  • Brand Tracking Studies: Awareness, Recall, Consideration, Preference, Usage Funnel
  • Marketing Mix Modelling (MMM): Measuring Brand vs Performance Spend
  • Social Listening & Sentiment Analysis Tools: Brandwatch, Sprinklr, Meltwater
  • Brand Audit: Process, Frameworks & Output (Brand Equity Report)

 

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