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E-Commerce Logistics Manager Table of Contents


Table of Content
 

Introduction to Logistics

  • Concepts of Logistics
  • Evolution of Logistics
  • Objectives of Logistics
  • Elements of Logistics
  • Forms of Logistics Management
  • Logistics Processes
  • Issues and Challenges
  • Logistics Intermediaries
  • Integrated Logistics
  • Logistics Sector in India

Supply Chain Strategic Management

  • Strategic Management Processes
  • Supply Chain Strategy
  • Environmental Analysis
  • Pestle Analysis
  • SWOT Analysis
  • Value Chain Analysis
  • Competitor Analysis

Supply Chain Design

  • Supply Chain Decision Phases
  • Supply Chain Process View
  • Achieving Strategic Fit
  • Supply Chain Segmentation
  • Aggregate Planning
  • Planning Strategies

Logistics Network Planning

  • What is Logistics Network Design
  • Design Issue and Data
  • Distribution Centres and Warehouses
  • Modeling Techniques
  • Logistics Network Design Process
  • International Logistics
  • International Transaction Channels
  • International Distribution Channel

Logistics and SCM Costing

  • What is Cost
  • Fixed and Variable Costs
  • Cost Analysis
  • SCM Costing
  • What are Logistics Costs
  • Logistics Costs Types
  • Logistics Cost Analysis and Approaches
  • Activity-based costing (ABC)
  • Target Costing
  • Logistics Cost Analysis Formulas

Resource Planning and Scheduling

  • Resource Planning Basics
  • To-do Lists
  • Bar Charts
  • Flowchart
  • Critical Path Method (CPM)
  • Program Evaluation and Review Technique (PERT)
  • Arrow Diagramming Method
  • Precedence Diagram Method
  • Line of Balance (LOB)

Resource Scheduling

  • Activity Basics
  • Work Breakdown Structure
  • Activity Definition
  • Activity Sequencing
  • Activity Resource Estimating
  • Activity Duration Estimation
  • Schedule Development
  • Schedule Control

E-commerce Logistics

  • E-commerce Logistics and Shipping Terms
  • E-commerce Logistics Models
  • E-commerce Logistics Process
  • Inventory-led model
  • Fulfillment by E-commerce Retailer Model
  • Drop Ship model
  • Marketplace Model
  • Cash on Delivery
  • Reverse Pick up

Monitoring and Performance Measurement

  • Performance Management
  • Monitoring
  • SCOR Model
  • The Balanced Scorecard
  • KPI
  • Financial Measures
  • Benchmarking
  • Design and Implement SOP

Management Basics

  • Management Basics
  • Management Approach
  • Managerial Responsibilities
  • Best Practices for a Effective Manager
  • New Role as Manager
  • Identifying Required Managerial Skills
  • Managerial Power and Credibility
  • Succeeding as a First-time Manager
  • Demands and Constraints of a Manager's Role

Thinking Competencies

  • Critical Thinking
  • Systems Thinking
  • Creative Thinking
  • Existential Thinking
  • Problem Solving
  • Decision Making

Negotiation Skills

  • Negotiation Basics
  • Preparing for the Negotiation Process
  • The Seven Basic Steps in Negotiation
  • Best Alternative to a Negotiated Agreement (BATNA)
  • Tactics for Negotiation Process

Time Management

  • Time Management Techniques

Spreadsheet - MS-Excel 2013

  • Excel 2013 Basics
  • Workbook and Worksheet
  • Manipulating Data
  • Worksheet Formatting
  • Page Properties and Printing
  • Excel Formulas
  • Sort and Filter
  • Charts
  • Macros



 

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