Remote Workforce Basics

• Team Basics
• Basics of Remote Working

Communication Skills for Long Distance Manager

• Team Communication
• Types of Communication
• Communication Pyramid
• Communication Barriers
• Effective Speaking
• Active Listening
• Coaching and Counseling
• Nonverbal Communication
• SBAR
• Shared Understanding
• Responding to Questions

Structuring The Team

• Team Structure
• Team Coordination, and Team Performance
• Design of the Team System
• Team Charter
• Team Project Timeline
• Team Role and Responsibilities
• Team Dashboard

Building The Team

• Team Sizing
• Virtual Team KSA
• Hiring the Team
• Team’s Assignment and Efforts
• Building Team Spirit

Managing Virtual Team Behavior

• Importance of Team Behavior
• Acceptable Team Behavior
• Unacceptable Team Behavior
• Building Trust
• Changing Behavior
• Relationship Management
• Conflict Management

Influence and Persuasion Tactics

• Influence and Persuasion Basics
• Cialdini’s 6 Principles of Influence
• Influential Power
• Ensure Commitment
• Grasp Other’s Thinking
• Connect and Influence
• Projecting Warmth
• Projecting Strength
• Influencing Others
• Enhancing Likeability

Email and Phone

• Email Tactics
• Using Your Voice for Impact
• Perfect Voice Message

Virtual Meetings

• Before the Meeting
• During the Meeting
• After the Meeting
• Meeting Scheduling Guidelines

Technology Tools

• Evaluating the Right Technology
• Golden Rules for Choosing Your Technology
• Virtual Team Tools

Managing Team Diversity

• Managing Diversity
• Diverse Cultures Communications

Remote Team Monitoring and Security

• Goal Setting
• Managing Deadlines
• Assigning Responsibility
• Managing Tasks
• Team Performance Management
• Remote Workforce Monitoring
• Remote Team Security

Apply for certification

https://www.vskills.in/certification/management/remote-workforce-manager-certification-course