Table of Content
 

 

Organizational Operations Management


  • What is Operation Management
  • Operation Management Evolution
  • Key Functions of Operations Management
  • Organizational Types and Operation Management
  • Operations Strategy


Product and Service Management


  • The Product and Service Life Cycle
  • NPD, NSD and PSS
  • Managing the Mature Products or Services


Supply Chain Management


  • The Supply Chain
  • Supply Chain Management
  • Manufacturing Flow Management
  • Bullwhip Effect
  • Supply Chain Strategies and Models
  • Supply Chain Costs
  • Supply Chain Performance Measurement
  • Agile Supply Chain Management


Inventory Management


  • Types of Inventory
  • Types of Inventory Costs and Factors affecting Inventory
  • Inventory Management Models
  • Techniques of Inventory Control
  • Inventory Performance Measurement
  • Inventory Management Tools


Forecasting


  • Introduction to Forecasting
  • Forecasting Models
  • Weighted Moving Average
  • Causal Forecasting Models
  • Linear Regression Analysis
  • Multiple Regression Analysis


Capacity Management


  • Capacity Management Basics
  • Capacity Types
  • Capacity Planning
  • Measuring Capacity
  • Capacity Management Strategies


Operations Scheduling


  • Objectives and Functions of Operations Scheduling
  • Scheduling Basics
  • Production Planning and Control
  • Master Scheduling
  • Aggregate Planning and its Process
  • Aggregate Planning for Service Organizations
  • Operating Schedule
  • Sequencing Rules
  • Scheduling Manpower
  • Loading and Sequencing


Quality Management


  • Quality Basics
  • Product vs Service Quality
  • Quality Management
  • Cost of Quality
  • Quality Principles
  • Quality Management Methods
  • Base Lining
  • Benchmarking
  • Value Analysis (VA/NVA)
  • TQM
  • PDCA
  • Quality Function Deployment (QFD)
  • FMEA
  • Six Sigma
  • Lean
  • Cause-and-Effect Diagram
  • CPM/PERT Chart
  • Control Charts
  • Quality Standards
  • Quality Performance Measurement


Facility Management


  • What is Facility Management
  • Facility Management Functions
  • Building Services
  • Maintenance Approach
  • Preventive Maintenance
  • Spare Parts Management
  • Reliability and Maintenance
  • Facility Location
  • Facility Location Planning
  • Facility Layout
  • Facility Layout Types
  • Product Layout Design
  • Services Layout Design



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