Table of Content
 

 

Personal Competencies for Leadership

Leadership Principles and Types

  • What is Leadership
  • Leadership Style
  • Leadership Theories
  • Recent Development in Leadership Theory
  • Leadership Competencies
  • Wakeful Leadership
  • Transformational Leadership
  • Ethical Leadership
  • Servant Leadership
  • Vigilant Leadership
  • Digital Leadership

Understanding Human Behaviour

  • Integrated Human Behaviour Model
  • Factors Influencing Human Behaviour
  • Self Concept and Self Esteem
  • Managing Stress with Internal Dialogue
  • Self-Assessment

Thinking Competencies

  • Critical Thinking
  • Systems Thinking
  • Creative Thinking
  • Existential Thinking
  • Problem Solving
  • Decision Making
  • Phronesis

Leading with Emotional Intelligence

  • Emotional Intelligence
  • EQ Domains
  • Self-Awareness
  • Self-Regulation
  • Social Skills
  • Improving Perception Competencies
  • Using Self-management and Social Skills
  • Emotional Maturity
  • Emotional Resilience

Communication

  • Process of Communication
  • Elements of Communication
  • Effective Communication
  • Barriers to Effective Communication
  • Steps to be an Effective Communicator
  • Why Leaders Need to Communicate

Leadership Development Plan

  • Assessing Yourself and Your Environment
  • Setting Development Goals, Objectives, and Actions
  • Evaluating Personal Leadership Development Plans

Team Leader

Team Management

  • Team Building
  • Team Communication
  • Team Socializing
  • Team Culture
  • Team Values and Ethics
  • Accountability
  • Delegation
  • Managing Diversity
  • Team Performance Management

Influence Building

  • Influencing and Persuasion Techniques
  • Influence and Organizational Politics
  • Connect and Influence
  • Influencing Others as a Leader

Motivating Indivuduals

  • What is Motivation
  • Theories of Motivation
  • Key Strategies of Motivation
  • How to Boost Motivation
  • Motivational Drives

Conflict and Negotiation Management

  • Overview of Conflict
  • Types of Conflict
  • Causes of Conflict
  • Conflict Management Technique
  • Negotiation and Conflict
  • Negotiation Basics
  • Preparing for the Negotiation Process
  • The Seven Basic Steps in Negotiation
  • Best Alternative to a Negotiated Agreement (BATNA)
  • Tactics for Negotiation Process

Group Decision Making

  • Group Decision Making Basics
  • Brainstorming
  • Didactic Interaction
  • Nominal Group Thinking
  • Delphi Technique
  • Agile Decision Making

Organizational Leadership

Organizational Leadership

  • What is Organizational Leadership
  • Key Components

Organizational Vision

  • Organizational Vision
  • Techniques for Communicating Vision
  • Communicating Vision

Organisation Politics

  • Overview of Organization Politics
  • Political Landscape of an Organization
  • The Political Players
  • Antecedents of Political Behaviour
  • Method of dealing with Organization Politics

Competitive Advantage

  • What is Competitive Advantage
  • Porter’s Strategies for Competitive Advantage
  • Competitive Advantage Factors
  • Competitive Forces and Porter’s Model
  • Competitive Intelligence
  • SWOT Analysis
  • Value Chain Analysis
  • EFE Matrix (External Factor Evaluation)

Finance and Cost Management

  • Forms of Business Organization
  • Finance Function
  • Financial Accounting
  • Financial Statements and Analysis
  • Cash Flow Statement
  • Ratio Analysis
  • Investment Decisions and Risk
  • Capital Budgeting Techniques
  • Financial Securities
  • Financial Markets
  • Financial Valuation Model
  • Working Capital Management
  • Cost of Debt
  • Cost of Capital
  • Cost Accounting
  • Material Cost
  • Labour Cost
  • Activity Based Costing
  • Job Costing
  • Batch Costing
  • Process Costing
  • Marginal Costing
  • Absorption Costing
  • Standard costing

Marketing Excellence

  • Marketing Types, Management, Orientation and 4P
  • Consumer Behavior
  • Buying Decision Process
  • Marketing Channels
  • Digital and Social Media Marketing
  • Consumer Segmentation, Targeting and Positioning
  • Pricing Strategies
  • Forecasting and Demand Measurement
  • Value Delivery
  • Marketing Research
  • Marketing Plan and Strategies
  • Marketing Productivity and Analytics

Operational Excellence

  • What is Operation Management
  • Operations Strategy
  • Process Analysis
  • Capacity Management
  • Capacity Planning
  • Supply Chain Management
  • Inventory Management

Project Management

  • Project and Project Management
  • Project Management Approach
  • Project Planning
  • Project Risk
  • Project Scheduling
  • Project Scheduling Techniques
  • Project Crashing
  • Project Implementation
  • Vendor Management
  • Project Control Tools and Techniques
  • Project Delivery
  • Project Documentation

Quality Management

  • Quality Basics
  • Product vs Service Quality
  • Quality Management
  • Cost of Quality
  • Quality Principles
  • Quality Management Methods
  • Base Lining
  • Benchmarking
  • Value Analysis (VA/NVA)
  • TQM
  • PDCA
  • Quality Function Deployment (QFD)
  • FMEA
  • Six Sigma
  • Lean
  • Cause-and-Effect Diagram
  • CPM/PERT Chart
  • Control Charts
  • Quality Standards
  • Quality Performance Measurement

Business Continuity and Crisis Management

  • Business Continuity
  • Business Continuity Management (BCM)
  • Business Continuity Plan (BCP)
  • Business Impact Analysis (BIA)
  • Crisis Management
  • Types of crises
  • Crisis Leadership
  • Crisis Management Models and theories

Global Business Leadership

Overcoming the Global, Cultural, and Communication Barriers

  • Communication Basics
  • Elements of Communication
  • Effective Communication
  • Leaders Need to Communicate
  • Intercultural Communication Basics
  • Intercultural Communication Theories
  • Intercultural Communication Ethics
  • Intercultural Verbal Communication
  • Intercultural Non-Verbal Communication

International Marketing

  • International Marketing Basics
  • International Marketing Plan
  • International Marketing Research
  • Segmentation, Targeting and Positioning
  • Market Entry and Expansion Strategies
  • Global Competition Analysis
  • International Branding and Packaging
  • Pricing for International Markets
  • Dumping and Countertrade
  • Transfer Pricing
  • Global Promotion
  • International E-Marketing

Global Supply Chain

  • SCM Basics
  • Theory of Constraints
  • International Logistics
  • P’s and R’s of Fulfillment
  • International Commercial Terms (Incoterm)
  • Documentation for Export
  • Transportation Modes and Management
  • Containerisation
  • Sea Transport
  • Airline Transport
  • International Transaction Channels
  • International Distribution Channel
  • Reverse Supply Chain
  • Supply Chain Risk Management
  • Outsourcing

International Finance

  • Why International Finance
  • International Monetary System
  • International Money Market
  • FX Market
  • Currency Futures
  • Currency Option
  • Currency Swaps
  • Long term Financing
  • Short term Financing
  • International Taxation
  • International Asset Pricing and Valuation
  • Financial Risk Management
  • Exchange Rate Forecasting
  • Global Financial Regulation

International Contract Management

  • Contract Law and Basics
  • International Contract Basics
  • The Internationalisation of contract law
  • Contractual Disputes
  • UN - CISG
  • INCOTERMS 2010
  • UNCITRAL
  • Contract of Carriage of Goods
  • International Insurance
  • International Payment
  • World Trade Organization (WTO)
  • Regional Trade Blocs
  • Anti-Dumping and Countervailing
  • International Commercial Litigation

International Alliances

  • What is an Alliance
  • Need for Alliances
  • Types of Alliances
  • Advantages and Disadvantages
  • Life cycle of an Alliance
  • Alliance Partner Selection
  • Alliance Partner Performance
  • Case Studies
  • Future Alliances Models

Making Decisions in Complex Global Environments

  • Decision and Decision Types
  • Decision Making
  • Decision Making Models
  • Decision Making Process
  • Personal Decision Styles
  • Factors Affecting Decision Making
  • Decision Making Techniques

Business Strategy

Strategic Management

  • What is Strategy
  • Strategic Management Processes
  • Environmental Analysis
  • Pestle Analysis
  • SWOT Analysis
  • Value Chain Analysis
  • Competitor Analysis

Strategic Decision Making

  • What is Decision Making
  • Decision Making Process
  • Decision Making Strategies
  • What is Strategic Decision Making
  • Strategic Decision Making Models

Innovation Management

  • Pillars of Innovation
  • Crucial Questions for Innovation
  • Types of Innovation
  • What is a Business Innovation Culture
  • Building an Innovative Culture
  • Characteristics and Actions of an Innovation Leader

Change Management

  • Overview of Change Management
  • Recognizing Obstacles to Change
  • Introducing Change
  • Managing Change
  • Eight-Step Change Management Process
  • Strategies for Effective Implementation of Change
  • Leading Change
  • The CHANGE Model
  • Leading through Change

Business Ethics

  • History
  • Ethical Principles
  • Ethical Theories
  • Functional Business Areas
  • Value Integrity

Corporate Governance

  • What is Corporate Governance?
  • Principles Of Corporate Governance
  • Corporate Governance Models
  • Legal Environment – General
  • Sarbanes-Oxley Act of 2002
  • Codes and Guidelines
  • OECD Principles

Corporate Social Responsibility

  • CSR Approaches
  • Cost-Benefit Analysis (with RBV)
  • Social Accounting, Auditing and Reporting
  • Potential Business Benefits
  • Developing an Engagement Plan
  • Types of CSR Actions
  • Criticisms and Concerns
  • Public Policies
  • Crises and Their Consequences
  • Industries Considered Void of CSR

Sustainability

  • What is Sustainability
  • Pillars of Sustainability
  • Organizational Sustainability
  • Strategic Sustainability
  • Product Sustainability
  • Personnel Sustainability
  • Financial Sustainability

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