Personal Competencies for Leadership

Leadership Principles and Types

• What is Leadership
• Leadership Style
• Leadership Theories
• Recent Development in Leadership Theory
• Leadership Competencies
• Wakeful Leadership
• Transformational Leadership
• Ethical Leadership
• Servant Leadership
• Vigilant Leadership
• Digital Leadership

Understanding Human Behaviour

• Integrated Human Behaviour Model
• Factors Influencing Human Behaviour
• Self Concept and Self Esteem
• Managing Stress with Internal Dialogue
• Self-Assessment

Thinking Competencies

• Critical Thinking
• Systems Thinking
• Creative Thinking
• Existential Thinking
• Problem Solving
• Decision Making
• Phronesis

Leading with Emotional Intelligence

• Emotional Intelligence
• EQ Domains
• Self-Awareness
• Self-Regulation
• Social Skills
• Improving Perception Competencies
• Using Self-management and Social Skills
• Emotional Maturity
• Emotional Resilience

Communication

• Process of Communication
• Elements of Communication
• Effective Communication
• Barriers to Effective Communication
• Steps to be an Effective Communicator
• Why Leaders Need to Communicate

Leadership Development Plan

• Assessing Yourself and Your Environment
• Setting Development Goals, Objectives, and Actions
• Evaluating Personal Leadership Development Plans

Team Leader

Team Management

• Team Building
• Team Communication
• Team Socializing
• Team Culture
• Team Values and Ethics
• Accountability
• Delegation
• Managing Diversity
• Team Performance Management

Influence Building

• Influencing and Persuasion Techniques
• Influence and Organizational Politics
• Connect and Influence
• Influencing Others as a Leader

Motivating Indivuduals

• What is Motivation
• Theories of Motivation
• Key Strategies of Motivation
• How to Boost Motivation
• Motivational Drives

Conflict and Negotiation Management

• Overview of Conflict
• Types of Conflict
• Causes of Conflict
• Conflict Management Technique
• Negotiation and Conflict
• Negotiation Basics
• Preparing for the Negotiation Process
• The Seven Basic Steps in Negotiation
• Best Alternative to a Negotiated Agreement (BATNA)
• Tactics for Negotiation Process

Group Decision Making

• Group Decision Making Basics
• Brainstorming
• Didactic Interaction
• Nominal Group Thinking
• Delphi Technique
• Agile Decision Making

Organizational Leadership

Organizational Leadership

• What is Organizational Leadership
• Key Components

Organizational Vision

• Organizational Vision
• Techniques for Communicating Vision
• Communicating Vision

Organisation Politics

• Overview of Organization Politics
• Political Landscape of an Organization
• The Political Players
• Antecedents of Political Behaviour
• Method of dealing with Organization Politics

Competitive Advantage

• What is Competitive Advantage
• Porter’s Strategies for Competitive Advantage
• Competitive Advantage Factors
• Competitive Forces and Porter’s Model
• Competitive Intelligence
• SWOT Analysis
• Value Chain Analysis
• EFE Matrix (External Factor Evaluation)

Finance and Cost Management

• Forms of Business Organization
• Finance Function
• Financial Accounting
• Financial Statements and Analysis
• Cash Flow Statement
• Ratio Analysis
• Investment Decisions and Risk
• Capital Budgeting Techniques
• Financial Securities
• Financial Markets
• Financial Valuation Model
• Working Capital Management
• Cost of Debt
• Cost of Capital
• Cost Accounting
• Material Cost
• Labour Cost
• Activity Based Costing
• Job Costing
• Batch Costing
• Process Costing
• Marginal Costing
• Absorption Costing
• Standard costing

Marketing Excellence

• Marketing Types, Management, Orientation and 4P
• Consumer Behavior
• Buying Decision Process
• Marketing Channels
• Digital and Social Media Marketing
• Consumer Segmentation, Targeting and Positioning
• Pricing Strategies
• Forecasting and Demand Measurement
• Value Delivery
• Marketing Research
• Marketing Plan and Strategies
• Marketing Productivity and Analytics

Operational Excellence

• What is Operation Management
• Operations Strategy
• Process Analysis
• Capacity Management
• Capacity Planning
• Supply Chain Management
• Inventory Management

Project Management

• Project and Project Management
• Project Management Approach
• Project Planning
• Project Risk
• Project Scheduling
• Project Scheduling Techniques
• Project Crashing
• Project Implementation
• Vendor Management
• Project Control Tools and Techniques
• Project Delivery
• Project Documentation

Quality Management

• Quality Basics
• Product vs Service Quality
• Quality Management
• Cost of Quality
• Quality Principles
• Quality Management Methods
• Base Lining
• Benchmarking
• Value Analysis (VA/NVA)
• TQM
• PDCA
• Quality Function Deployment (QFD)
• FMEA
• Six Sigma
• Lean
• Cause-and-Effect Diagram
• CPM/PERT Chart
• Control Charts
• Quality Standards
• Quality Performance Measurement

Business Continuity and Crisis Management

• Business Continuity
• Business Continuity Management (BCM)
• Business Continuity Plan (BCP)
• Business Impact Analysis (BIA)
• Crisis Management
• Types of crises
• Crisis Leadership
• Crisis Management Models and theories

Global Business Leadership

Overcoming the Global, Cultural, and Communication Barriers

• Communication Basics
• Elements of Communication
• Effective Communication
• Leaders Need to Communicate
• Intercultural Communication Basics
• Intercultural Communication Theories
• Intercultural Communication Ethics
• Intercultural Verbal Communication
• Intercultural Non-Verbal Communication

International Marketing

• International Marketing Basics
• International Marketing Plan
• International Marketing Research
• Segmentation, Targeting and Positioning
• Market Entry and Expansion Strategies
• Global Competition Analysis
• International Branding and Packaging
• Pricing for International Markets
• Dumping and Countertrade
• Transfer Pricing
• Global Promotion
• International E-Marketing

Global Supply Chain

• SCM Basics
• Theory of Constraints
• International Logistics
• P’s and R’s of Fulfillment
• International Commercial Terms (Incoterm)
• Documentation for Export
• Transportation Modes and Management
• Containerisation
• Sea Transport
• Airline Transport
• International Transaction Channels
• International Distribution Channel
• Reverse Supply Chain
• Supply Chain Risk Management
• Outsourcing

International Finance

• Why International Finance
• International Monetary System
• International Money Market
• FX Market
• Currency Futures
• Currency Option
• Currency Swaps
• Long term Financing
• Short term Financing
• International Taxation
• International Asset Pricing and Valuation
• Financial Risk Management
• Exchange Rate Forecasting
• Global Financial Regulation

International Contract Management

• Contract Law and Basics
• International Contract Basics
• The Internationalisation of contract law
• Contractual Disputes
• UN - CISG
• INCOTERMS 2010
• UNCITRAL
• Contract of Carriage of Goods
• International Insurance
• International Payment
• World Trade Organization (WTO)
• Regional Trade Blocs
• Anti-Dumping and Countervailing
• International Commercial Litigation

International Alliances

• What is an Alliance
• Need for Alliances
• Types of Alliances
• Advantages and Disadvantages
• Life cycle of an Alliance
• Alliance Partner Selection
• Alliance Partner Performance
• Case Studies
• Future Alliances Models

Making Decisions in Complex Global Environments

• Decision and Decision Types
• Decision Making
• Decision Making Models
• Decision Making Process
• Personal Decision Styles
• Factors Affecting Decision Making
• Decision Making Techniques

Business Strategy

Strategic Management

• What is Strategy
• Strategic Management Processes
• Environmental Analysis
• Pestle Analysis
• SWOT Analysis
• Value Chain Analysis
• Competitor Analysis

Strategic Decision Making

• What is Decision Making
• Decision Making Process
• Decision Making Strategies
• What is Strategic Decision Making
• Strategic Decision Making Models

Innovation Management

• Pillars of Innovation
• Crucial Questions for Innovation
• Types of Innovation
• What is a Business Innovation Culture
• Building an Innovative Culture
• Characteristics and Actions of an Innovation Leader

Change Management

• Overview of Change Management
• Recognizing Obstacles to Change
• Introducing Change
• Managing Change
• Eight-Step Change Management Process
• Strategies for Effective Implementation of Change
• Leading Change
• The CHANGE Model
• Leading through Change

Business Ethics

• History
• Ethical Principles
• Ethical Theories
• Functional Business Areas
• Value Integrity

Corporate Governance

• What is Corporate Governance?
• Principles Of Corporate Governance
• Corporate Governance Models
• Legal Environment – General
• Sarbanes-Oxley Act of 2002
• Codes and Guidelines
• OECD Principles

Corporate Social Responsibility

• CSR Approaches
• Cost-Benefit Analysis (with RBV)
• Social Accounting, Auditing and Reporting
• Potential Business Benefits
• Developing an Engagement Plan
• Types of CSR Actions
• Criticisms and Concerns
• Public Policies
• Crises and Their Consequences
• Industries Considered Void of CSR

Sustainability

• What is Sustainability
• Pillars of Sustainability
• Organizational Sustainability
• Strategic Sustainability
• Product Sustainability
• Personnel Sustainability
• Financial Sustainability

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