Table of Content
 

Insurance

  • History
  • Principles of Insurance
  • Disclosure
  • Material Facts
  • Methods of insurance
  • Insurer’s Business Model
  • Types of Insurance
  • Insurance Policy

Underwriting

  • Introduction
  • Types of Underwriting
  • Underwriting Policy
  • Sources of Underwriting Information
  • Classes of Business
  • Assessment & Management of Exposure
  • Perils & Clause of Insurance Policies
  • Operational Control
  • Underwriting of Life Insurance
  • Underwriting of General Insurance

Underwriting and Claims Settlement

  • Introduction
  • Nature of Claim for Various Classes of Insurance
  • Types of Claims
  • Claim Settlement & Its Significance
  • Dispute, Litigation & Arbitration

The Role of Insurance Intermediaries

  • Introduction
  • The Role of Insurance Intermediaries

Claim Settlement

  • General Claim Settlement Procedure
  • Investigation and Assessment
  • Claims Documents
  • Arbitration
  • Settlement
  • Survey by Professional Surveyors
  • The Surveyor Report
  • Claim Procedure for Motor Insurance
  • Claim Procedure for Fire and Marine Insurance
  • Health Insurance Claim Settlement
  • Settlement of Insurance Claims

Legal Aspects

  • Introduction
  • Legal Aspects of Insurance Contracts

Ethics and Corporate Governance

  • Basics
  • IRDA Corporate Governance Guidelines
  • Protection of Policy Holders
  • Treating Customers Fairly

Trends in Claim Settlement

  • Introduction
  • End-to-End Claims Management Solutions
  • Focus on Key Performance Indicators
  • Advanced Fraud Detection Technologies
  • Customer Service
  • Quality Assurance and Insurance
  • Insurance Business & Claim Management in Other Countries

 

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