Learning Resources
 

 

Introduction
  • Quality Concepts and customer expectation
  • TQM, PDCA, six-sigma and base lining
Analyst Skills
  • Essential soft skills
  • Team handling and leadership qualities
SQA Overview
  • Software quality challenges and expectations
  • SQA key definitions and components
  • Structured vs traditional software development and enhancement and SQA
Quality Models
  • ISO standards
  • CMMi
Software Configuration Management (SCM)
  • Introduction and overview of the SCM plan and tools
  • Configuration management and software configuration identification
  • Base lining
  • Software configuration control, auditing and status accounting
Value Proposition
  • SQA economics
  • Cost Matrix, SLA and ROI
Planning and framework
  • Planning process and organizational maturity
  • Develop and implement framework
  • Best practices
Software Development Life Cycle
  • SDLC and key SQA points
  • Life cycle phases and quality factors
  • SQA events, functions and deliverables
Verification and Validation
  • Verification methods and coverage
  • Validation levels, test plan and estimate
Analysis Techniques
  • Quantitative techniques
  • Qualitative techniques
  • Scorecard and QFD
Metrics
  • Concepts and developing metrics
  • Data and metric types
Risk Management
  • Risk types and analysis process
  • Risk management techniques and SOX
Auditing and Control
  • Software audits and control management
  • Control types and usage
  • COSO, COBIT and ITIL
Advanced SQA
  • Project data management, production and control
  • Effects of resource availability on quality

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