Learning Resources
Introduction
- Quality Concepts and customer expectation
- TQM, PDCA, six-sigma and base lining
Analyst Skills
- Essential soft skills
- Team handling and leadership qualities
SQA Overview
- Software quality challenges and expectations
- SQA key definitions and components
- Structured vs traditional software development and enhancement and SQA
Quality Models
- ISO standards
- CMMi
Software Configuration Management (SCM)
- Introduction and overview of the SCM plan and tools
- Configuration management and software configuration identification
- Base lining
- Software configuration control, auditing and status accounting
Value Proposition
- SQA economics
- Cost Matrix, SLA and ROI
Planning and framework
- Planning process and organizational maturity
- Develop and implement framework
- Best practices
Software Development Life Cycle
- SDLC and key SQA points
- Life cycle phases and quality factors
- SQA events, functions and deliverables
Verification and Validation
- Verification methods and coverage
- Validation levels, test plan and estimate
Analysis Techniques
- Quantitative techniques
- Qualitative techniques
- Scorecard and QFD
Metrics
- Concepts and developing metrics
- Data and metric types
Risk Management
- Risk types and analysis process
- Risk management techniques and SOX
Auditing and Control
- Software audits and control management
- Control types and usage
- COSO, COBIT and ITIL
Advanced SQA
- Project data management, production and control
- Effects of resource availability on quality
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