Certified Restaurant Manager Table of Content

Table of Content


Indian Food Retail Scenario

  • Fast Food Chains in India
  • Challenges faced
  • Top food joints and restaurants in India

Customer relationship

  • Understanding Customer Behaviour
  • Customers Expectations
  • Building Customer Relationship

Communication skills

  • Public Speaking
  • Personality Development
  • Self Grooming Tips

Stress Management

  • Consequences of stress
  • Causes and symptoms of stress
  • Techniques of stress management

Time Management

  • Techniques of Time Management

Job Ethics

  • Work ethics
  • Need for work ethics
  • Ethical Problems related to Work
  • Code of work ethics

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