Indian Food Retail Scenario

• Explains the overhaul witnessed by the food and beverage industry
• Gives an overview of the fast food chains in India
• Highlights the challenges faced by the food and beverage industry
• Gives details about the top food joints and restaurants in India

Customer relationship

• Understand the customer behavior and requirements
• Understand the customers expectations and providing services in lieu of demand
• Explains the importance, need and techniques of building customer relationship

Communication skills

• Explains the points to be taken into consideration when speaking in public
• Emphasizes on developing good communication skills
• Understand the areas to be concentrated upon for personality development such as effective speech and communication, practices and behavior, personal hygiene etc.
• Self Grooming tips for Men and Women

Stress Management

• Explains the consequences of stress
• Lists the various factors affected by stress at professional level
• Describes the various causes and symptoms of stress
• Explains the techniques to manage stress

Time Management

• Explains the need for time management
• Describes the various techniques of time management

Job Ethics

• Explains the meaning and importance of work ethics
• Describes the need for work ethics
• Explains the ethical problems related to Work
• List of general work ethics code

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