Certified Office Administrator Sample Questions

Sample Questions


1. The methods of arranging records side by side is known as
  1. Computer filing
  2. Lateral filing
  3. Vertical filing
  4. Horizontal filing
2. PBX is a computerized telephone machine that allows ______ telephone number for a business to be accessed______by numerous outside callers
  1. A single, simultaneously
  2. Multiple, separately
  3. Connected, simultaneously
  4. A single, separately
3. The view that puts a blue a blue line around each page that would be printed is the ______
  1. Split View
  2. Print Preview
  3. Normal View
  4. Page Break Preview
4. In order to email a Word document from within Word:
  1. Go to File --> Send To --> Mail Recipient
  2. Save the file as an email attachment
  3. Start Outlook and attach the file while open in Word
  4. This is an impossible operation
5. What excel feature can you use if you want to work with one record at a time?
  1. Data form
  2. Auto filter
  3. Auto Complete
  4. Sub totals


1 (B)

2 (A)

3 (D)

4 (A)

5 (A)


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