Course Outline
 

 

Overview of Office Administration

  • Qualities required in an office assistant
  • Daily Routine of an Office assistant
  • Office Supplies

Telephone Usage

  • Telephone Manners
  • Telephone Etiquettes
  • Voice Mail Etiquettes

Mailing Services

  • Incoming Mail
  • Outgoing Mail
  • Fundamentals activities of mail handling department
  • Mail Automation

Travel arrangement and Hotel Reservation

  • Hotel Reservations
  • Hotel Accommodation

Hospitality

  • Reception
  • Etiquettes as a host
  • Etiquettes as an Invitee
  • Etiquettes of using Elevators/Escalators
  • Etiquettes of using Stair Case
  • Etiquettes of using a Door
  • Table Manners/Etiquettes of using Table

Meetings

  • Types of Meetings
  • Type of Committees
  • Meeting Terminologies Glossary

Records Management

  • Purpose of Record Management
  • Features of Effective Record Management
  • Type of Files
  • Procedure of Classification
  • Methods of Filing

Office Automation

  • Benefits of Office Automation
  • Limitations of Office Automation
  • Duplicating Machine
  • Photocopying Machine
  • FAX (Facsimile)
  • Dictaphone
  • Desktop Publishing (DTP)
  • Time recording machine
  • Document Shredder
  • Telecom Equipments

Computer Appreciation

  • Introduction - What is Computer?
  • Classification of Computers
  • Commonly Used Computer Terms
  • Units of a computer system
  • Input Devices
  • Output Devices
  • Storage Devices
  • Types of Software
  • Windows Basics
  • The User Interface
  • Windows Accessories

MS-Word 2003

  • MS- Word Window Elements
  • File Management
  • MS-Word Interface
  • Editing Text in MS-Word
  • Moving and Selection
  • Document Printing
  • Page Setup
  • Document Views
  • Headers and Footers
  • Insertion Options
  • Formatting Document
  • Word Tools
  • Mail Merge

MS-EXCEL 2003

  • Worksheet Basics
  • MS-Excel Editing Data
  • MS-Excel File Management
  • MS-Excel Page Setup
  • Printing in MS-Excel
  • Cell Range and Referencing
  • MS-Excel Formula
  • MS-Excel Data and Cell Formatting
  • Tools
  • Sort and Filter
  • Data Analysis and Pivot Table
  • Charts

MS-Power Point 2003

  • Loading of PowerPoint
  • Starting with a presentation
  • Different Views
  • Slide Management
  • Formatting Options
  • Working of a Slide Show

MS-Word 2013

  • MS-Word Basics
  • Working With Documents
  • Customize the Word Environment
  • Editing a Document
  • Formatting Text
  • Formatting Paragraphs
  • Styles
  • Graphics
  • Proofing a Document
  • Page Formatting
  • Macros
  • Lists
  • References and Citations
  • Track Changes

MS-Excel 2013

  • Excel 2013 Basics
  • Workbook and Worksheet
  • Manipulating Data
  • Worksheet Formatting
  • Page Properties and Printing
  • Excel Formulas
  • Sort and Filter
  • Charts
  • Macros

MS-PowerPoint 2013

  • MS-PowerPoint 2013 Basics
  • PowerPoint Presentation
  • Slide Formatting
  • Slide Effects and Slide Show
  • Printing and Publishing

Office Erogonomics

  • Distance between desk and chair
  • Positioning Computer keyboard and Mouse
  • Positioning of computer display
  • Organizing the work area
  • Constant intervals

Data Security

  • Protecting your company‚Äôs data
  • A Security Checklist

Miscellaneous

  • Internet
  • E-Mail Program
  • E-Banking
  • Business Letter
  • Book-keeping and Accounting
  • Stress Management
  • Time Management

Apply for Certification

https://www.vskills.in/certification/Certified-Office-Administrator