Module 1: Foundations of Logistics and Supply Chain

• Logistics vs. Supply Chain Management: Scope, Relationship and Evolution
• Core Logistics Activities and the Order-to-Delivery Cycle
• Order Management, Customer Service Levels and the Perfect Order
• Key Participants: Shippers, Carriers, Intermediaries and Service Providers
• Integrating Logistics with Sales, Finance, Production and Procurement
• Logistics Cost Structure and Common Challenges in Indian and Global Logistics

Module 2: Supply Chain Strategy and Planning

• Aligning Supply Chain Strategy with Business Goals
• Supply Chain Process Views and Reference Frameworks
• Customer and Product Segmentation for Supply Chain Design
• Agile, Lean and Hybrid Supply Chain Approaches
• Aggregate Planning and Capacity Matching
• Sales and Operations Planning (S&OP) Basics

Module 3: Demand Planning and Forecasting

• Demand Patterns, Drivers and Variability
• Qualitative and Quantitative Forecasting Methods
• Forecast Accuracy and Error Measurement
• The Bullwhip Effect and Information Sharing
• Collaborative Planning with Customers and Suppliers
• Order Promising and Available-to-Promise (ATP)

Module 4: Sourcing and Supplier Coordination

• Supplier Selection and Evaluation Essentials
• Supplier Lead Time, Reliability and Delivery Performance
• Inbound Logistics and Supplier Integration
• Contract Basics and Service Level Agreements
• Collaboration and Relationship Models with Suppliers

Module 5: Transportation Management

• Transport Modes: Road, Rail, Air, Sea and Inland Waterways
• Multimodal and Intermodal Transportation
• Carrier Selection and Route Planning
• Freight Documentation and Consignment Tracking
• Transportation Management Systems (TMS) Fundamentals

Module 6: Freight Costing and Rate Management

• Freight Cost Components and Pricing Models
• Fuel Surcharges, Detention and Accessorial Charges
• Rate Negotiation and Contract Structures with Carriers
• Techniques for Reducing Freight Cost
• Freight Audit and Payment Control

Module 7: Logistics Policy and Regulation in India

• National Logistics Policy, PM Gati Shakti and ULIP
• GST, E-Way Bill and Documentation Compliance
• Dedicated Freight Corridors, Logistics Parks and ICDs
• Road Transport Rules, FASTag and Vehicle Compliance
• Key Transport Laws: Carriage by Road, Multimodal Transportation and Carriage of Goods by Sea
• Liability, Claims and Insurance in Transport and Storage

Module 8: Logistics Network Design

• Principles of Network Design and Data Requirements
• Facility Location Decision Methods
• Centralised vs. Decentralised Distribution Structures
• Hub-and-Spoke and Regional Distribution Models
• Network Costing and Service-Level Trade-offs

Module 9: Warehousing and Distribution Operations

• Warehouse Roles, Types and Ownership Models
• Warehouse Layout, Storage Systems and Slotting
• Receiving, Put-Away, Picking and Dispatch Processes
• Cross-Docking and Flow-Through Distribution
• Warehouse Management Systems (WMS) and Performance Control
• Warehouse Safety, Security and Compliance

Module 10: Inventory Management and Control

• Role of Inventory and Inventory Cost Components
• Inventory Classification Methods (ABC, XYZ and Combined Approaches)
• Order Quantity and Reorder Point Models
• Safety Stock, Lead Time and Service Level
• Material Requirements Planning (MRP) Overview and Distribution Requirements Planning (DRP)
• Vendor-Managed and Quick-Response Replenishment

Module 11: Packaging, Unit Loads and Materials Handling

• Packaging Functions: Protection, Handling and Information
• Unit Load Design, Palletisation and Containerisation
• Materials Handling Equipment and Selection
• Damage, Loss and Pilferage Prevention
• Automation in Handling: Conveyors, AGVs and Robotics

Module 12: Logistics Outsourcing and Service Providers

• Outsourcing Decisions: In-House vs. Third-Party, Including Cost and Control Trade-offs
• 3PL, 4PL and Lead Logistics Provider Models
• Selecting and Onboarding Logistics Service Providers
• Managing Service Levels and Provider Performance
• Risks and Governance in Outsourced Logistics

Module 13: E-Commerce Fulfilment and Last-Mile Delivery

• E-Commerce Order Fulfilment Models
• Fulfilment Centres, Dark Stores and Micro-Warehouses
• Last-Mile Delivery Models and Cost Drivers
• Returns, Cash-on-Delivery and Delivery Exceptions
• Customer Experience and Delivery Promise Management

Module 14: Cold Chain and Specialised Logistics

• Temperature-Controlled Logistics Principles
• Cold Storage, Reefer Transport and Monitoring
• Handling Perishables, Pharmaceuticals and Sensitive Goods
• Hazardous and Dangerous Goods Basics
• Project, Bulk and Oversized Cargo Logistics

Module 15: Reverse Logistics and Circular Supply Chains

• Types and Drivers of Product Returns
• Returns Processing, Refurbishment and Disposition
• Recycling, Remanufacturing and Waste Recovery
• Reverse Logistics Network and Cost Considerations
• Circular Supply Chain Models

Module 16: International Logistics and Global Trade

• Structure of Global Supply Chains and Trade Flows
• International Commercial Terms (Incoterms) and Risk Transfer
• Export-Import Procedures and Documentation
• Customs Clearance, ICEGATE, Duties and Trade Compliance
• Freight Forwarding, Ports and Container Operations
• International Payment and Insurance Basics

Module 17: Supply Chain Risk and Resilience

• Categories of Supply Chain Risk
• Risk Assessment and Prioritisation Methods
• Disruption Planning and Business Continuity
• Building Redundancy and Flexibility
• Insurance, Contingency and Recovery Planning

Module 18: Sustainable and Green Logistics

• Environmental Impact of Logistics Operations
• Carbon Footprint Measurement in Transport and Warehousing
• Green Transport, Alternative Fuels and Electric Fleets
• Sustainable Packaging and Waste Reduction
• ESG Reporting and Responsible Supply Chain Practices

Module 19: Digital Logistics and Supply Chain Technology

• ERP, TMS and WMS: How the Systems Connect
• Barcoding, QR Codes and RFID
• IoT, Telematics and Real-Time Tracking
• Supply Chain Visibility and Control Towers
• Blockchain, AI and Automation Use Cases

Module 20: Supply Chain Analytics and Optimisation

• Descriptive, Predictive and Prescriptive Analytics in Logistics
• Linear Programming and Optimisation Basics
• Simulation and Scenario Modelling
• Project Scheduling Tools: CPM and PERT
• Dashboards and Data-Driven Decision Making

Module 21: Performance Measurement and Supply Chain Costing

• Logistics and Supply Chain KPIs
• Service-Level, Cost and Asset-Utilisation Metrics
• Activity-Based Costing and Total Landed Cost
• Working Capital, Cash-to-Cash Cycle and Supply Chain Finance Basics
• Benchmarking, Performance Review and Balanced Scorecard Approach

Module 22: Quality and Continuous Improvement in Logistics

• Service Quality in Logistics Operations
• Lean Principles and Waste Identification in Logistics
• PDCA, 5S and Root-Cause Techniques
• Six Sigma Basics for Logistics Processes
• Theory of Constraints and Bottleneck Management
• Building a Culture of Continuous Improvement

Module 23: Case Studies and Capstone

• Case Study: Network Redesign for a Distribution Company
• Case Study: E-Commerce Fulfilment and Last-Mile Optimisation
• Case Study: Managing a Global Supply Chain Disruption
• Capstone: Developing a Logistics Improvement Plan

Apply for Certification

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