Certified IT Support Professional Learning Resources Remove RAM

Learning Resources

Remove RAM

Removing RAM from laptop -
You first want to make sure that the laptop has no electrical power and is cool and stable. Take these steps:

  1. Turn off the computer using the Windows shut-down process.
  2. Keep in mind that you lose stored data if you use Sleep or Hibernation mode.
  3. Unplug the AC adapter cable that runs to the laptop.
  4. Why remove the AC adapter and the battery before removing memory modules? First of all, plugging them in while power is on could result in damage to the RAM. Secondly, doing any work on a laptop while power is applied could result in a damaging spark.
  5. Remove the battery.
  6. Disconnect any other cabling to the laptop, including an Ethernet cable or a telephone modem wire.
  7. If the laptop has been running recently, allow it to cool for about 15 minutes; memory modules can become quite hot when they are in use.
  8. Locate a small Phillips-head screwdriver.
  9. This is the screwdriver with an X-shaped head.
  10. Place a soft cloth or other protective mat on a desktop.
  11. Turn the laptop over so that its bottom is facing up.
  12. Locate the memory module slot cover.
  13. Carefully remove the screw that holds the cover over the memory compartment.
  14. Ground yourself before touching the memory module.
  15. Carefully release the latches on the side of the module holder.
  16. Lift it to an approximately 30-degree angle from the bottom surface of the laptop.
  17. Gently slide the module out of its connector and out of the slot.

Remove RAM in desktop -

  • Carefully remove the memory from the motherboard and place it somewhere safe and static free. Take care not to touch the metal contacts on the bottom of the RAM module.
  • As you remove the memory, take note of the one or more small notches on the bottom. These notches are asymmetrically placed on the module (and on your motherboard) to help ensure that you install the memory properly
  • Carefully pick up the RAM module, again avoiding the metal contacts on the bottom, and slide it into the same motherboard slot you removed it from in the previous step.
  • Push firmly on the memory module, applying equal pressure to either side of the RAM. The memory retaining clips should pop back into place automatically. You should hear a distinctive 'click' as the retaining clips snap into place and the memory is properly reinstalled.
  • Take a close look at the memory retaining clips on both sides of the memory module and make sure they're fully engaged.
  • The retaining clips should look just like they did before you removed the RAM. They should both be in the vertical position and the small plastic protrusions should be fully inserted in the notches on both sides of the RAM


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