Chapter 1. Strategic Human Resource Management

• Role, Significance & Objectives of Strategic HRM
• Functions of Human Resource Management
• Strategic HRM Models: Best Fit vs Best Practice vs Resource-Based View
• Strategic Planning and Human Resource Practices
• HR Career Paths & Roles: HRBP, COE, Shared Services, CHRO
• HR Operating Models: HR Business Partner, Centre of Excellence, Shared Services
• Aligning HR Strategy with Business Strategy: HR Value Chain
• HR Policies, Employee Handbook & HR Manual Design

Chapter 2. Strategic Human Resource Planning (SHRP)

• Purpose of Strategic Human Resource Planning
• Methods used for Human Resource Planning
• Strategic Human Resource Planning Process
• Difficulties in Human Resource Planning
• Prerequisites for Successful Human Resource Planning
• Integrating Human Resource Planning into Strategic Planning
• Workforce Demand & Supply Forecasting: Ratio Analysis, Trend Analysis, Delphi Method
• Headcount Planning & Budgeting for HR
• Contingent Workforce Planning: Gig Workers, Contractors, Hybrid Models

Chapter 3. Recruitment of the Right Resources (Job Analysis)

• Job Analysis
• Job Design
• Job Description
• Job Specifications
• Job Evaluation
• Competency Mapping & Competency Frameworks
• Role Profiling for Modern Jobs: Remote, Hybrid, Cross-functional Roles

Chapter 4. Recruitment and Selection

• Stages of an Effective Recruitment Process
• Sources of Recruitment (Includes: job boards (Naukri, LinkedIn, Indeed), ATS, campus hiring, employee referrals, social recruiting)
• Recruitment Policies
• Equal Employment Opportunity & Anti-Discrimination Laws (PwD Act, Maternity Benefit Act, POSH Act)
• Employee Selection
• Techniques of Selection (Structured interviews, psychometric tests, assessment centres, video interviews, AI-based screening)
• Induction / Orientation
• Onboarding: 30-60-90 Day Plans, Pre-boarding, Digital Onboarding
• Employer Branding & Candidate Experience
• Applicant Tracking Systems (ATS): Overview & Best Practices
• Recruitment Metrics: Time-to-Fill, Cost-per-Hire, Source of Hire, Offer Acceptance Rate
• Background Verification & Reference Checks

Chapter 5. Training and Development

• Nature and Importance of Training
• Methods of Training (E-learning, microlearning, gamification, blended learning, on-the-job coaching, LMS platforms)
• The Training Process
• Role of Trainer vs L&D Manager vs Learning Business Partner
• Human Resource Development (HRD)
• Training Needs Analysis (TNA): Individual, Team & Organisational Level
• Kirkpatrick's Four-Level Evaluation Model & Phillips ROI Framework
• Skills Gap Analysis & Future-Readiness: Upskilling vs Reskilling
• 70-20-10 Learning Model

Chapter 6. Performance Appraisal

• Objectives and Strategies for Performance Appraisal
• Methods of Performance AppraisalOKRs, 360-degree feedback, Balanced Scorecard, Forced Ranking (and its controversy), Continuous Performance Management
• Performance Review Interview
• Process of Performance Appraisal
• Benefits of Performance Appraisal
• OKRs (Objectives & Key Results): Setting, Tracking & Cascading
• Continuous Performance Management & Real-Time Feedback Culture
• Performance Improvement Plans (PIP): Process, Documentation & Legal Considerations
• Linking Performance to Compensation & Career Growth

Chapter 7. Change Management

• Reasons for Change
• Types of Organizational Change
• Update
• McKinsey's 7-S Model and Kotter's 8-Step Model and ADKAR Model
• Process of Change
• Challenges in Change
• HR's Role in Organizational Change: Communication, Resistance Management, Culture Alignment
• Organisational Culture: Types, Assessment & Culture Transformation
• Managing Change in Mergers, Acquisitions & Restructuring

Chapter 8. Career and Succession Planning

• Significance of Career Planning and Progression
• Career Anchors and Stages
• Features and Process of Career Planning
• Succession Planning — Features and Scope  
• Major Factors Affecting Career Progression
• 9-Box Grid: Performance × Potential Matrix & Its Application
• Individual Development Plans (IDPs) & Mentoring Programmes
• Internal Mobility & Talent Marketplace Platforms

Chapter 9. Compensation Management

• Concept of Compensation
• Job Evaluation and Compensation
• Concept of Wage, Salary and Fringe Benefits (CTC structure (Basic, HRA, Special Allowance), statutory components (PF, ESI, Gratuity, Bonus), Total Rewards  framework)
• Employee Stock Options (ESOPs)
• Salary Negotiation & Offer Management (counter-offers, band-based offers, joining bonuses)
• Compensation Benchmarking: Salary Surveys, Pay Bands & Market Positioning
• Variable Pay & Incentive Structures: STI, LTI, Sales Incentives
• Pay Equity & Gender Pay Gap Analysis
• Statutory Compliance: PF, ESI, Gratuity, Minimum Wages Act, Payment of Bonus Act

Chapter 10. Trends in HRM

• Human Resource Information Systems (HRIS) (SAP SuccessFactors, Workday, Darwinbox, Zoho People — HRIS selection, implementation, data governance)
• Global HRM & Cross-Cultural Management: Expatriate Policy, Global Mobility
• Knowledge Management
• Future of Work: Remote & Hybrid Work Policies, Flexible Work Arrangements
• AI & Automation in HR: Chatbots, AI Screening, Predictive Analytics
• Diversity, Equity & Inclusion (DEI): Strategy, Metrics & Accountability
• Employee Well-being: Mental Health, EAP, Burnout Prevention, POSH Compliance
• Gig Economy & Workforce Flexibility: Managing Contract & Freelance Talent

Chapter 11. Corporate Social Responsibility

• CSR: Definition, Regulatory Framework (Companies Act 2013, Schedule VII) & HR's Role
• ESG (Environmental, Social & Governance) & HR's Role in People-Pillar Reporting
• Sustainability & HR: Green HR Practices, Employee Volunteering, Social Impact

Chapter 12. Labour Law & Statutory Compliance (New Section)

• India's 4 Labour Codes: Wages, IR, Social Security & OSH — Key Provisions
• Shops & Establishments Act, Factories Act — Applicability & Compliance
• POSH Act 2013: Prevention of Sexual Harassment — Policy, ICC & Compliance
• Maternity Benefit Act, PwD Act, Equal Remuneration Act — HR Obligations
• Disciplinary Procedures: Show Cause Notices, Domestic Enquiry, Termination
• Grievance Handling: Process, Escalation & Resolution Framework

Chapter 13. Employee Relations, Engagement & Well-being (New Section)

• Employee Engagement: Drivers, Measurement (eNPS, Pulse Surveys, Gallup Q12)
• Employee Relations: Managing Unions, Works Councils, Collective Bargaining
• Psychological Safety & Inclusive Work Culture
• Employee Well-being Programmes: Mental Health, EAP, Flexible Benefits
• Attrition Analysis & Retention Strategies: Stay Interviews, Exit Interviews
• Quality of Work Life and Quality Circle

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