Certified E-Governance Professional Learning Resources E-government and need of e-governance

Learning Resources

E-government and need of e-governance

It is the use of a range of modern Information and Communication Technologies such as Internet, Local Area Networks, mobiles etc. by Government to improve the effectiveness, efficiency, service delivery and to promote democracy

The word “electronic” in the term e-Governance implies technology driven governance. E-Governance is the application of Information and Communication Technology (ICT) for delivering government services, exchange of information communication transactions, integration various stand-one systems and services between Government-to-Citizens (G2C), Government-to-Business(G2B),Government-to-Government( G2G) as well as back office processes and interactions within the entire government frame work.

Need for e-Governance
World economies have recognised Information Technology (IT) as an effective tool in catalyzing the economic activity, in efficient governance and in developing human resource. They have, therefore, made significant investments in it and successfully integrated it with the development process, thereby reaping the benefits to their society. In India also these developments have impacted the industrial, education, service and Government sectors and their influence on various applications is increasingly being felt of late. As the era of digital economy is evolving, the concept of governance has assumed significant importance. The questions often asked in this context are:

  • How government can become more responsive and accessible?
  • How can the government enhance its role as a catalyst of economic growth
  • How can one provide better Government services and,
  • How can the government use advanced technologies for transferring benefits, improving health care and education.

These questions are now adequately answered through the adoption of e-governance. The e-Governance has consequently become an
accepted methodology involving the use of Information Technology in:

  • Improving transparency
  • Providing information speedily to all citizens
  • Improving administration efficiency
  • Improving public services such as transportation, power, health, water, security and municipal services.


 For Support