Certified Basic Network Support Professional Course Outline


Course Outline
 

 

1 Introduction to Networking Concepts
  • What is Networking
  • Advantages & Disadvantages
  • Network Characteristics
  • Network Models (Peer-to-Peer and Client-and-Server)
  • Network Types (LAN,WAN,MAN,PAN)
  • Network Topologies (Bus, Star, Ring)
  • Internet connection (DSL, Cable, Serial Link)
  • Network Media
2 Networking Models
  • History
  • Layered Network Model
  • Layering Concepts and Benefits
  • TCP/IP Protocol Architecture
  • RFC
  • Application, Transport, Internet and Network Access Layer
  • Devices at different layers
  • Data Encapsulation
  • The OSI Reference Model
  • OSI Layers and Their Functions
  • Comparing OSI and TCP/IP
3 LAN
  • Ethernet History
  • Ethernet Types (10/100/1000 Base T,TX, SX/LX)
  • 10BASE2 and 10BASE5
  • Repeaters
  • 10BASE-T with Hubs
  • UTP Cabling, UTP Cables and RJ-45 Connectors
  • UTP Cabling Pin-outs
  • CSMA/CD
  • Using Switches and Their Advantages
  • Ethernet Data-Link Protocols and Frame
  • Wiring Ethernet Cables
  • Ethernet Addressing, Framing and Error Detection
  • LAN Types (Ethernet, Token Ring, FDDI)
4 WAN
  • WAN Basics (DCE,DTE, CSU/DSU, CPE, Demarc, DS0)
  • WAN Technologies (Leased Lines, Circuit & Packet Switching & Cell Relay)
  • HDLC (High Level Data link Control)
  • PPP (Point-to-Point Protocol)
  • Frame Relay
  • ATM (Asynchronous Transfer Mode)
  • WAN Cabling Standards
  • Clock Rates, Synchronization, DCE, and DTE
  • OSI Layer for Point-to-Point WANs
5 Internet Protocol
  • Network Layer Functions
  • IP Packets
  • IP Routing
  • Routing Protocols
  • IP Addressing
  • A, B, and C Classes of Networks
  • IP Subnetting
  • Host & Router Routing
  • ARP, DNS, DHCP & Ping
6 TCP/IP Transport Layer
  • Transport Layer Protocols: TCP and UDP
  • Transmission Control Protocol
  • Ports & Their Multiplexing
  • TCP Error Recovery, Flow Control and Data Segmentation
  • TCP Connection Establish and Terminate
  • UDP (User Datagram Protocol)
7 Applications
  • TCP/IP Applications, QoS Needs and Impact
  • The World Wide Web
  • HTTP (Hyper Text Transfer Protocol), HTTPS & SSL
  • Universal Resource Locators
  • FTP (File Transfer Protocol), Secured FTP
  • SMTP, POP3 & IMAP
  • Telnet
8 Network Security
  • Sources and Types of Threats
  • Firewalls
  • Intrusion Detection and Prevention
  • Virtual Private Networks (VPN)
9 LAN Switching
  • Ethernet LAN Media and Cable Lengths
  • Hubs, Bridges, and Switches
  • Forward and Filter Decision Switching
  • Learning MAC Addresses & Frames Flooding
  • Spanning Tree Protocol
  • Collision Domains and Broadcast Domains
  • Virtual LANs (VLAN)
10 LAN Switches
  • Switches and LED Switch Status
  • Accessing the CLI & Password Security
  • User and Enable Modes
  • The debug and show Commands
  • Configuration Sub-modes and Contexts
  • Storing, Copying and Erasing Switch Configuration Files
  • Initial Configuration
11 Ethernet Switch Configuration
  • Securing CLI
  • Console and vty Settings
  • logging synchronous and exec-timeout Commands
  • IP Address & Interfaces Configuring
  • Port Security
  • VLAN Configuration
  • Securing Unused Interfaces
12 Switch Troubleshooting
  • Cisco Discovery Protocol
  • Layer and Interface Status
  • Interface Speed and Duplex Issues
  • Analyzing the Forwarding Path
  • Port Security and Filtering
13 Wireless LANs
  • Wireless LAN Basics
  • Wireless LAN Standards & Modes
  • Wireless Encoding and Nonoverlapping DSSS Channels
  • Wireless Interference, Coverage Area, Speed, and Capacity
  • Wireless Media Access (Layer 2)
  • Wireless LAN Security (WEP, WPA, IEEE 802.11i, WPA-2 SSID Cloaking and MAC Filtering)
14 Operating Routers
  • Installing Routers & Router Interfaces
  • Router CLI & Difference with the Switch CLI
  • Interface Status Codes and IP Addresses
  • Bandwidth and Clock Rate on Serial Interfaces
  • Router Auxiliary (Aux) Port
  • Setup Mode, Upgrading and boot process of the IOS
  • Configuring the configuration register and the show version command
15 Routing Protocol Concepts and Configuration
  • Connected and Static Routes
  • Default Routes and their configuration
  • Routing Protocol (IGP & EGP) & algorithms
  • Autosummarization and Manual Summarization, Classless and Classful Routing Protocols and Convergence
  • Basic concepts, configuring and verifying RIP-2
  • Different metrics used and the show ip route command
  • Administrative Distance
  • Debug command and RIP
16 Troubleshooting IP Routing
  • IP Addressing issues
  • Host networking commands of telnet, tracert, ipconfig, arp,netstat and nslookup
17 WAN Concepts
  • WAN Technologies (PSTN, DSL & Cable)
  • PSTN and analog modems
  • Digital Subscriber Line types
  • Cable Internet
  • Asynchronous Transfer Mode (ATM)
  • Packet and circuit switching
  • NAT and PAT
18 WAN Configuration
  • Configuring Point-to-Point WANs, HDLC and PPP
  • Internet Access Router: Configuration Steps
  • Step & configure IP Connectivity, DHCP and PAT

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