Table of Content
Communication Basics
- Meaning and Definition
- Dimensions of Communication
- Formal Vs Informal
- Barriers of Communication
- Cultural Barriers
Effective Communication
- Negotiating Conflict in a Principled Fashion
- Guidelines For Effective Communication
Oral Communication
- Formal Vs Informal Oral Communication
- Advantages of Oral Communication
- Disadvantages of Oral Communication
- Silence as Communication
Non Verbal Communication
- Reflection Of Thought, Feelings And Position
- Effective Use of Body Language
Written Communication
- Features of Written Communication
- Written Communication in Business
Fragmented and Parallel Sentences
- Fragmented and Parallel sentences
Series
- Element of a Series
- Squinting Construction and Split Infinitive
- Split Infinitive
- Dangling Participles and Gerunds
Coherence and Unity
- Sample letter
Summarising or Precise Writing
- The Key Language Points
- Some Rules to Remember
Graphics
- Characteristics of Tables
Principles of Business Correspondence
- Objectives
- Common Components and Formats
Technical Writing
- Technical Writing Objectives
- Principles of Technical Writing
- Write Clear Sentences for Your Reader
Letter Writing
- Examples of Private Letters
- Examples of Business Letters
- Application Letters
Circular and Questionnaires
- Office Orders
- Managing the Mailbox
- Presenting Your Mail
- Small is Beautiful Keep Your Mail Short
- Don’t Hide Behind Your Mail
Proposal
- Introduction
- Definition and Types
- Planning Sheet for a Proposal
- Composition of a Proposal
- The Statement of Need
- Sample for Proposal Writing
Scientific and Technical Articles
- Definition & Characteristics
Report Writing
- Characteristics of Report Writing
- Style of Report Writing
- Classification of Reports
- Key Points
Notices
- Notice Basics
- Useful Tips
Agenda
- Introduction
- Layout
Minutes of Meeting
- Introduction
- Layout of Meeting Minutes
- Useful Tips
Memo
- Basics
- Elements of an Effective Memo
- Types of Memos
- Memo Parts
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