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Six Sigma Black Belt Leader Table of Contents

TABLE OF CONTENT


Six Sigma Strategic Management

Strategy Basics

  • What is Strategy
  • Strategic Management Processes
  • Environmental Analysis
  • Competitor Analysis

Strategic Planning Tools and Techniques

  • Hoshin Kanri
  • SWOT
  • PESTLE Analysis
  • Value Chain Analysis
  • Ansoff Matrix
  • Porter’s Five Forces,
  • TQM
  • Business Process Reengineering
  • Balanced Scorecard
  • Business Excellence Models

Strategic Plan Deployment and Implementation

  • Strategic Deployment
  • Project and Strategy Alignment

Improvements Tools and Techniques

  • Six Sigma (DMAIC)
  • Design for Six Sigma
  • Lean Techniques
  • Theory of Constraints
  • Problem-Solving Methods

Six Sigma Leadership

  • Overview of Leadership
  • Leadership Style
  • Leadership Theories
  • Recent Development in Leadership Theory
  • Leadership Skills
  • Wakeful Leadership
  • Digital Leadership

Influence Building

  • Influencing and Persuasion Techniques
  • Influence and Organizational Politics
  • Connect and Influence
  • Influencing Others as a Leader

Communication and Organizational Vision

  • Process of Communication
  • Elements of Communication
  • Effective Communication
  • Barriers to Effective Communication
  • Steps to be an Effective Communicator
  • Why Leaders Need to Communicate
  • Organizational Vision
  • Techniques for Communicating Vision
  • Communicating Vision

Leadership Communication

  • The Role of Communications in Leadership
  • Using Appropriate Leadership Styles

Leadership Messaging

  • What Shapes the Leadership Message?
  • Establishing Your Credibility
  • Clear and Credible Messages
  • Persuading Your Audience

Leadership Development Plan

  • Assessing Yourself and Your Environment
  • Setting Development Goals, Objectives, and Actions
  • Evaluating Personal Leadership Development Plans

Six Sigma Organizational and Project Management

Organizational Design

  • Organisation Structure
  • Formal Organisation
  • Work Specialisation
  • Departmental Choices
  • Organisation Design & Employee Behaviour
  • Product and Functional Organisation
  • Matrix Organisation
  • Project Organisation
  • Distribution of Authority
  • Systems Thinking

Organizational Culture

  • Overview of Organization Culture
  • Characteristics of Organization Culture
  • Functions of Organisation Culture
  • Liability of Organisation Culture
  • Organisational Socialisation
  • Mentorship
  • Aligning to Organizational Goals

Organizational Change Management

  • Overview of Change Management
  • Managing Change
  • Eight-Step Change Management Process
  • Strategies for Effective Implementation of Change
  • Removing Resistance to Change

Organizational Feedback

  • Voice of Customer
  • Feedback Capturing Methods
  • Feedback Assessment

Organizational Performance Metrics

  • NPV
  • ROI
  • Cost-Benefit Analysis
  • COQ and CTQ
  • Kano Model
  • The Balanced Scorecard
  • KPI

Project Management Basics

  • Defining a Project
  • Project Manager
  • Project Manager Skills
  • Communication Skills
  • Critical and Systems Thinking
  • Negotiation Skills
  • Evolution of Project Management
  • The Project Triangle

Project Planning

  • Project Stakeholders
  • Project Charter
  • Project Scoping
  • Project Budgeting
  • Project Feasibility
  • Estimation Tools and Techniques
  • Project Appraisal
  • Handling Project Risk

Project Scheduling

  • Base Lining
  • Developing Project Schedule
  • Priority Assignment
  • Project Time Management
  • Scheduling Techniques
  • Arrow Diagramming Method
  • Forward Pass
  • Backward Pass
  • Precedence Diagram Method
  • Line of Balance (LOB)
  • Project Crashing

Project Implementation

  • Team Development and Management
  • Vendor Management
  • Contract Management
  • Project Control Tools and Techniques
  • Project Scope Creep Management
  • Project Optimization
  • Project Delivery
  • Project Documentation
  • Project Monitoring
  • Project Performance Metrics and Tools

Project Economics and Finance

  • Project Economics
  • Financial Techniques (NPV, IRR, ROI)
  • Project Valuation
  • Depreciation
  • Life Cycle Costing
  • Project Funding and Selection
  • Project Accounting

Project Ethics

  • Ethical Theories
  • Ethical Principles
  • Business Ethics
  • CSR
  • Project Ethics
  • Project Governance

Six Sigma Team and Training Management

Team Management

  • Team Building
  • Team Communication
  • Team Socializing
  • Team Culture
  • Team Values and Ethics
  • Accountability
  • Delegation
  • Managing Diversity
  • Team Performance Management
  • Process Intervention Skills

Conflict and Negotiation

  • Overview of Conflict
  • Types of Conflict
  • Causes of Conflict
  • Conflict Management Technique
  • Negotiation and Conflict
  • Negotiation Basics
  • Preparing for the Negotiation Process
  • The Seven Basic Steps in Negotiation
  • Best Alternative to a Negotiated Agreement (BATNA)
  • Tactics for Negotiation Process

Group Decision Making

  • Group Decision Making Basics
  • Brainstorming
  • Didactic Interaction
  • Nominal Group Thinking
  • Delphi Technique
  • Agile Decision Making

Training Skills and Techniques

  • Teaching Skills
  • Presentation Skills
  • Preparing to Teach
  • Develop and Deliver Concepts
  • Methods in Training
  • Training Delivery Methods
  • Criteria For Method Selection
  • Effective Learning and Teaching Methods

Assessment of Training Needs

  • Training Need Identification
  • Understanding Training Needs
  • Scope of Training Needs
  • Significance of Identifying Training Needs
  • Matrix of Training Needs
  • Training Need Statement – Components
  • Cross-Department Training

Organisation and Management of Training

  • Process of Designing a Training Program
  • In-House Training
  • Outsourced Training
  • Handling Training Operations
  • Training Evaluation
  • Training Effectiveness

Lesson Planning and Instructional Objectives

  • Organizing Training Objectives
  • Instructional Behavior Objectives
  • Unit Planning
  • Lesson Planning
  • Lesson Plan - Format
  • Fundamentals of Good Lesson Plan
  • Herbartian Steps Theory

Adult Learning

  • Principles of Adult Learning
  • Characteristics of Adult Learners
  • Applying Adult Learning Theory
  • Learning Principles
  • Retention and Recall
  • Concentration and Attention Span
  • Cardinal Rules of Memory
  • Learning Styles Continuum

Process of Training Evaluation

  • Implementing Training Programs
  • Measuring Training Effectiveness
  • Evaluation Post Training
  • Training Evaluation Techniques

Mentoring and Coaching

  • Coaching Employees
  • Activity-Mentoring Training
  • Workplace Mentoring

Training for Diversity

  • Introduction
  • Attitudes
  • Diversity Strategies
  • Best Practices

Six Sigma Data Management

Six Sigma, Statistics and Measurement Systems Analysis

  • Six Sigma Basics
  • Performance Metrics
  • Six Sigma Metrics
  • Data Types
  • Data Collection Techniques
  • Statistics Basics
  • Measures of Central Tendency
  • Measures of Dispersion
  • Measures of Spread
  • Using Statistical Techniques in Six Sigma
  • Probability
  • Metrology and Measurement Methods
  • Measurement System Analysis Basics
  • Linearity
  • Measurement System Accuracy
  • Measurement System Precision
  • GR&R
  • Measurement Correlation
  • Measurement Systems in the Enterprise
  • Propagation of Error
  • Discrete Data Measurement
  • Continuous Data Measurement
  • Destructive Testing

Process Capability and Control

  • Process Characteristics
  • Process Flow Metrics
  • Process Analysis Tools
  • Process Modeling
  • Process Capability Indices
  • Process Performance Indices
  • Process Elements
  • Short-term and long-term capability
  • Process Capability for non-normal data
  • Process Capability for attributes data
  • Process Capability Studies
  • Process Performance and Specification

Measuring Data Relationship

  • Statistical Relationship
  • Forecasting
  • Time Series Analysis
  • Autocorrelation
  • Correlation Analysis
  • Regression Analysis
  • Hypothesis Testing
  • Qualitative Analysis

Data Relationship Modeling

  • Linear Models
  • Non- Linear Models
  • Simulation
  • Linear Programming
  • Reliability Modeling

Design of Experiments

  • DOE Basics
  • Factor Relationship Diagram
  • Blocking Structures
  • RSM
  • EVOP

DFSS

  • QFD
  • TRIZ
  • Morphology Box
  • Axiomatic Design

Data Analytics

  • Enterprise Data Management
  • Data Analytics

Predictive Analytics

  • Predictive Analytics Basics
  • Decision Trees
  • Neural Networks


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