ABOUT COMPANY
Silicon Valley Bank
JOB DESCRIPTION
When you work with the world’s most innovative companies, you know you’re making a difference.
Our clients are the game changers, leaders and investors who fuel the global innovation economy. They’re the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.
They come to SVB for our expertise, deep network and 30+ years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.
Join us at SVB and be part of bringing our clients’ world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.
Overview
For 35 years, SVB Financial Group (NASDAQ SIVB) and its subsidiaries have helped innovative companies and their investors move ambitious ideas forward, fast. SVB Financial Group’s businesses, including Silicon Valley Bank, operate at the intersection of innovation and capital, and provide a comprehensive range of financial services including commercial banking, investment solutions, research and insights, funds management, private banking and wealth advisory. SVB helps high growth companies in the technology, life science and healthcare, private equity and venture capital, and premium wine industries navigate at every stage. In addition, the company focuses on encouraging positive relationships with firms within the private equity and venture capital community worldwide, many of which are also the firm's clients and may invest in the firm's corporate clients. The Global Ops team at GDC Bangalore is responsible for managing operational readiness and fulfilment for Client advisory services (KYC & Onboarding), Internal bank ops, A/C services, Loan Ops & QC. We are committed to providing precise operational guidance and support to enhance our client’s global banking experience. We are a dynamic group looking to continuously improve the customer experience of our services by meeting and anticipating the client needs. Great Team spirit, customer centricity and Continuous Improvement (CI) mindset are key elements you need, to fit in the team. The Client Advisory Services team at GDC Bangalore is hiring a full-time Manager KYC to drive the bank’s KYC Operations process. This role is responsible for, but not limited to, the following functions Responsibilities - Create and lead a team of talented KYC Analysts from ground up, focused on KYC Operations process mainly to support the EMEA (UK) KYC Refresh & remediation. - Set direction for the team(s) in order to achieve strategic goals applicable to the KYC Operations process. - Support SVB’s 1st & 2ndlines of defense initiatives in adherence with applicable policies and procedures. - Performance coaching & guidance on how to inspire, improve & take the team’s performance to next level. - Provide procedural advice and guidance to the KYC operations team in producing timely, high quality KYC profiles and address quality issues. Be abreast of the latest updates in the AML/KYC domain. - Work with the KYC operations team & other connected teams globally to ensure timely completion of profiles and prioritise workload to meet the necessary objectives. - Provide expert guidance to the team so that the KYC Operations process is carried out in an accurate, efficient and professional manner in accordance with applicable policies & procedures. - Have a good understanding of the standard AML/KYC practices followed globally and to maintain all relevant documentation in line with the business or operational needs. - Be able to work with various teams independently and contribute effectively towards the implementation or streamlining of the AML/KYC processes followed at SVB. - Thoroughly understand & exhibit intelligent use of various system tools and procedures. - Proactively highlight threats & compliance issues to the management in a timely manner. - Ensure AML/KYC Regulations, policies and procedures are fully adhered while working across teams. - Successfully drive SLAs as required by the operational management requirements. - Set team(s) performance/behavior expectations and instill accountability/ownership. - Engage the appropriate teams/partners and/or Leadership to resolve the client sensitive issues. - Foster an environment of accountability, learning and growth across their team provide strong thought leadership and analytical skills on how best to approach or solve a situation. - Promote a “control and process improvement” mindset through innovation, to identify and support scalability and efficiency at right margins. - Proactively identify opportunities that are going to improve the business, processes, client experience or team’s performance Recommendations are vetted with key stakeholders. - Ensure that self and team will work within established procedures, processes and/or regulatory guidelines. - Solid understanding on how to motivate and develop talent for SVB in line with SVB values. - This position reports directly to the Sr Manager and requires a comprehensive understanding of AML-CFT & KYC policies & procedures and its operational applicability. - MBA or other advanced degree preferred and at least 8-10 years of experience in driving KYC Operations and/or KYC Quality control teams. - Demonstrate strong knowledge of KYC/Onboarding and the prevention/mitigation processes and controls. - Strong knowledge of control frameworks and the ability to design and evaluate effectiveness of controls embedded within business processes. Ability to assess compliance programs, processes, controls. - Experience in Back office operations, banking or financial services with focus on controls strongly preferred. - Is well versed in compliance and regulations across EMEA & US. - Strong critical thinking and problem-solving skills. Ability to work confidently and directly with Relationship Managers, prospects and/or clients. - Experience working and leading in a global matrixedenvironment. - Strong Leadership acumen and motivator with ability to influence at all levels. - Ability to drive initiatives globally. Good analytical, research, organizational, and project management skills. - Clear and extremely strong communication skills. Good time management and attention to detail are critical to this position. - Ability to deal with minimum direction/supervision. Management and team building experiences are vital.
For more than 35 years, SVB Financial Group (NASDAQ SIVB) and its subsidiaries have helped innovative companies and their investors move bold ideas forward, fast. SVB Financial Group's businesses, including Silicon Valley Bank, offer commercial and private banking, asset management, private wealth management, brokerage and investment services and funds management services to companies in the technology, life science and healthcare, private equity and venture capital, and premium wine industries. Headquartered in Santa Clara, California, SVB Financial Group operates in centers of innovation around the world. Learn more at svb.com.
SVB Financial Group is an equal opportunity employer.
At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.
Preferred Vskills Certifications
Job Location: Karnataka