ABOUT COMPANY
British Council
JOB DESCRIPTION
About the job
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.
Job Title: Sales and Account Manager, India
Department/Country: Corporate English Solutions /India
Location of the post: Delhi / Chennai
Payband: PB6
Contract Type: Indefinite Contract .
You should have the right to work in India
If you wish to join our talent pool, you will be asked to complete an application form.
- In compliance with our policy of equal opportunities to people with disabilities, British Council can provide reasonable adjustments and can opt for a traditional pre-screening phone call if a video interview is not feasible.
The talent pool is open to external and internal candidates.
Deadline for applying: 7th April 2023.
Role Purpose
The purpose of this role is to work with the Corporate English Solutions divison and drive sales & revenue in the government and education sector.
Role
They will play a key role in supporting and driving the commercial growth of sales to the B2G & B2E segments in that territory by
CES Sales and Account Managers (SAMs) will be responsible for activity within a clearly defined territory.
- Contributing to commercial planning.
- Identifying and connecting with potential new clients (prospecting)
- partnering with them to design and sell solutions that combine products from our English Language, Professional Skills and Assessment portfolio.
- working closely with teaching centres and other business units to create proposals and pricing.
- Maintain and manage client relationships to ensure excellent customer experience and retain business.
capture and manage data to help build insight around our corporate audience and the sales and marketing effectiveness of our corporate business (business data and intelligence)
Main Accountabilities
Commercial planning and business delivery
- Works with key stakeholders within a defined territory to shape commercial strategy and targets.
- Identifies key areas of focus within a territory (e.g. target geographies, industries, channels and product opportunities).
- Works with country and regional leadership to inform resourcing and budgetary decisions.
Business Development
- Contributes to activity that generates awareness of the British Council’s Corporate Solutions portfolio, including attending and potentially organizing events.
- Supports Business Development Executive by developing clear prospect profiles for the territory
- Works with country and regional marketing teams to support any marketing activity or campaigns that support corporate sales.
Achieve sales targets
- Responds to Qualified Opportunities that have been assigned within the Service Level Agreement
- Identifies and records the client’s needs and business units involved with delivery (e.g. Teaching Centres)
- Works with key staekholders in the relevant business unit(s) to develop client proposals
- Uses global pricing tools to set pricing, negotiating within agreed margins where required.
- Actively manages relationships with potential clients to deliver sales success.
- Provides qualitative feedback on wins/losses and lead quality to drive continuous improvement.
Account Management
- Takes active steps to maintain ongoing relationships with corporate clients in order to retain and where possible, grow business.
- Undertakes post-delivery evaluation with clients to identify areas of improvement and future opportunities.
Business data and intelligence
- Captures and manages client data in CRM and other business systems.
- Responds to CRM workflows relating to Opportunities that have been assigned.
- Present regular and accurate reports on sales activity (pipeline, conversion, revenue vs target)
- Review data sources with colleagues to identify opportunities to improve performance
Managing self and others
- Tasks and coordinates others (e.g. internal colleagues or external contractors/suppliers) to complete time-limited, straightforward activities, within established procedures, in order to ensure efficient delivery of services. Monitors task completion to agreed quality and time standards
Skills And Knowledge
- Minimum 6-8 years’ experience in business development in B2G or higher education sector.
- Sales or Marketing qualifications
- University degree or equivalent in a relevant subject or discipline
- Local language (e.g. Hindi) at C2 level for speaking and writing. English level at C2 speaking and writing
A connected and trusted UK in a more connected and trusted world.
Job Location: Delhi