ABOUT COMPANY
Amex
JOB DESCRIPTION
Amex is Hiring!
Title: Credit Specialist
Band: 28
Business: US Consumer Credit - Currents (Voice)
Location: Gurgaon
Eligibility Criteria and Role Description:
Undergraduates/Graduates with 1-6 years of International BPO calling experience
Excellent Communication Skills
Comfortable working in 24/7 work environment
Cater to Card Member's credit requirements by educating them about product features and spend capacity
Analyze risk on customer accounts, making sound decisions to ensure recovery while maintaining high customer satisfaction levels via VOCM scores.
Meet metrics on VOCM, quality, contact efficiency and collection.
Shift 24X7 This role may be subject to additional background verification checks.
Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals.
Job Location: Haryana
Disclaimer: Vskills provides a platform for job listings for the convenience of it's certified candidates. Vskills does not endorse or recommend employers, and a posting does not constitute an endorsement or recommendation. Vskills explicitly makes no representations or guarantees about job listings or the accuracy of the information provided by the employer. Vskills is not responsible for safety, wages, working conditions, or any other aspect of employment without limitation. It is the responsibility of candidates to perform due diligence in researching employers when applying for or accepting employment to which they are applying. Vskills is not involved in the actual transaction between employers and candidates. We have little or no control over the quality, safety, or legality of the jobs or resumes posted, the truth or accuracy of the listings, the ability of employers to offer job opportunities to candidates, or the ability of candidates to fill job openings. If you have a dispute with one or more users, you agree, by using this site, to release Vskills from claims, demands and damages (actual and consequential, direct and indirect) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of, or in any way connected with such disputes.
