This section distills some Bugzilla tips and best practices that have been developed.
Autolinkification
Bugzilla comments are plain text – so typing <U> will produce less-than, U, greater-than rather than underlined text. However, Bugzilla will automatically make hyperlinks out of certain sorts of text in comments. For example, the text “http://www.bugzilla.org” will be turned into a link: http://www.bugzilla.org. Other strings which get linkified in the obvious manner are:
bug 12345
comment 7
bug 23456, comment 53
attachment 4321
mailto:[email protected]
ftp://ftp.mozilla.org
Most other sorts of URL
A corollary here is that if you type a bug number in a comment, you should put the word “bug” before it, so it gets autolinkified for the convenience of others.
Comments
If you are changing the fields on a bug, only comment if either you have something pertinent to say, or Bugzilla requires it. Otherwise, you may spam people unnecessarily with bug mail. To take an example: a user can set up their account to filter out messages where someone just adds themselves to the CC field of a bug (which happens a lot.) If you come along, add yourself to the CC field, and add a comment saying “Adding self to CC”, then that person gets a pointless piece of mail they would otherwise have avoided.
Don’t use sigs in comments. Signing your name (“Bill”) is acceptable, if you do it out of habit, but full mail/news-style four line ASCII art creations are not.
Server-Side Comment Wrapping
Bugzilla stores comments unwrapped and wrap them at display time. This ensures proper wrapping in all browsers. Lines beginning with the “>” character are assumed to be quotes, and are not wrapped.
Dependency Tree
On the “Dependency tree” page linked from each bug page, you can see the dependency relationship from the bug as a tree structure.
You can change how much depth to show, and you can hide resolved bugs from this page. You can also collaps/expand dependencies for each bug on the tree view, using the [-]/[+] buttons that appear before its summary. This option is not available for terminal bugs in the tree (that don’t have further dependencies).
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