The day begins with the store being opened by the competent person. The first activities to happen will be the housekeeping activities followed by the staff scheduling. The morning meeting happens chaired by the head of the store. The stock outs are established and the replenishments happen as the day progress. The head of the store usually inspects any one or all the departments of the store which is otherwise called the “Floor Walk”. The cashier would ensure that all the cashiers have enough and correct float cash, whether the stationery required by them is in place or not. Having set everything in place the store would then be opened for the customers.
The Department heads in turn would brief their team on the achievements of the previous day and the set targets for the day. During this brief any incidents worth mention would also be discussed and the promotion offers which are current will also be taken up. Orders will be placed for all the stock out items and follow-up will also be done for those articles which are to be delivered during the day. Cleaning of the shelf and also ensuring that the stocks are kept as per the Planogram are checked. It’s just not the duties mentioned above but selling also happens simultaneously.
At the end of the day the process of concluding the activities is called the day end activities. As the person who is in charge of closing the store goes around checking whether the locks are in place or not; the high value merchandise counters are properly secured; check for any person hidden in the change rooms or clock rooms, the cashier would ensure that all the money that has been given as float tallies apart from the moneys that need to be submitted by the respective cashiers. There will be a checklist which needs to be signed off together by the security as well as the in charge for having checked for conformity at the end of the day.
What is eCommerce?
eCommerce is a new channel of doing retail business and as any other new way with application of technology, it presents both opportunities to innovate and some potential problems.
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