The Certificate in Management skills is a program designed to teach you about the key roles of effective supervisors and managers. This program will cover topics like communication skills, training, and staff development, delegation, problem-solving and decision-making process, employee conflict resolution, and performance.
Why become a Certified Management Skills Professional?
Professionals who aspire to become a manager of a firm, should be aware of the tasks and techniques undertaken by a Manager. This course is introduced to teach you about trial and tribulations of a managerial position. It will help you gain confidence to manage the firm on your own. Many various organisations are looking for a good manager for their firm, therefore there is a good scope in this niche.
Who should take this certification?
Job seekers who are looking for employment opportunities in the project management and software development department, this course is highly recommended for you as this will open the doors of employment opportunities for you. Candidates who wish to strengthen their CV’s are always welcomed by this certification.
Roles and Responsibilities of a Certified Management Skills professional
A certified manager has to look after a lot of things. Let’s see what are those tasks.
- To accomplish the objectives allotted by the department, and assessing department activities, developing a plan, and managing staff.
- To maintain and keep the employees on toes by recruiting, selecting, orienting, and training the employees
- To develop personal growth opportunities
- To maintain and accomplish staff results by effective communication of job expectations, planning monitoring, and job results.
- To establish strategies and aims of the firm with the employees
- To accomplish the financial objectives of the firm by forecasting requirements and preparing a yearly budget
- To analyze expenditures, variances, and suggest corrections accordingly.
- To resolve customer problems
Benefits of taking Vskills Certification
Vskills being India’s largest certification provider gives candidates access to top exams as well as provides after exam benefits. This includes:
- The certifications will have a Government verification tag.
- The Certification is valid for life.
- Candidates will get lifelong e-learning access.
- Access to free Practice Tests.
- Candidates will get tagged as ‘Vskills Certified’ On Monsterindia.com and On Shine.com.
Exam Details
- Exam Duration: 60 minutes
- Vskills Exam Code: VS-1396
- Number of questions: 50
- Maximum marks: 50
- Passing marks: 25 (50%)
- Exam Mode: Online
- There is NO negative marking in this module.
Course Details
Management and Manager
- Management Basics
- Management Approach
- Managerial Responsibilities
- Best Practices for a Effective Manager
- New Role as Manager
- Identifying Required Managerial Skills
- Managerial Power and Credibility
- Succeeding as a First-time Manager
- Demands and Constraints of a Manager’s Role
Managerial Challenges
- Overcoming Management Challenges
- Credibility
- Managing Former Coworkers
Managerial Expectations
- Setting Organizational Expectations
- Setting Team Expectations
- Meeting Organizational Expectations
- Balancing Conflicting Expectations
- Building a Productive Relationship with Your Boss
- Evaluating Expectations
Making the Move Into Management
- Is management right for me?
- Making the Transition
Communication Skills
- Public Speaking
- Personality Development
- Self Grooming Tips
Team Work
- Formation of a Team
Stress Management
- Consequences of Stress
- Reason/Causes of Stress
- Signs of stress
- Techniques of Stress Management
Time Management
- Time Management Techniques
Negotiation Skills
- Negotiation Basics
- Preparing for the Negotiation Process
- The Seven Basic Steps in Negotiation
- Best Alternative to a Negotiated Agreement (BATNA)
- Tactics for the Negotiation Process
Managing Office Records
- Filing and Record-Keeping
- Purpose of Record Management
- Features of Effective Record Management
- Information Types
- Information Access
- Type of Files
- Procedure of Classification
- Methods of Filing
- Systems of Filing
Word Processing – MS-Word 2013
- MS-Word Basics
- Working With Documents
- Customize the Word Environment
- Editing a Document
- Formatting Text
- Formatting Paragraphs
- Styles
- Graphics
- Proofing a Document
- Page Formatting
- Macros
- Lists
- References and Citations
- Track Changes
Spreadsheet – MS-Excel 2013
- Excel 2013 Basics
- Workbook and Worksheet
- Manipulating Data
- Worksheet Formatting
- Page Properties and Printing
- Excel Formulas
- Sort and Filter
- Charts
- Macros
Networking and Internet
- Networking Concepts
- Network types
- Windows Networking terms
- Sharing Local Printer
- Connecting to a Network Printer
- Internet
- Web Browser
- Uploading and download files
- Managing E-mail Accounts
- Sending an E-mail from Outlook
- Web-based E-mail or Gmail
- Digital Signature
Future Developments
- Social Media
- E-Commerce
- Big Data
- Internet of Things (IoT)
- Automation and AI
Preparation Guide for Certificate in Management Skills
To achieve success in your desired goal, you need a preparation source to decide the ways you have to adapt for the examination preparation. If you refer to a proper preparation guide, this will increase the chances to qualify with the desired results. The preparation guide will give you a proper overview of the resources you need in the examination.
Step 1 – Review the Exam Objectives
First step of a preparation guide is to list the table of contents before the examination, to ensure that you are aware of the contents that you will study in this course. Mentioned below are the exam objectives.
- Managerial Challenges
- Managerial Expectations
- Moving into Management
- Communication Skills
- Team Work
Refer: Certificate in Management Skills Brochure
Step 2 – Learning with Books
Books are always our trusted resource to gain knowledge. It has several concepts mentioned in different ways which makes out learning easy and effective. There are many books written by different authors and they portray their experiences in those books which gives you detailed knowledge about the topic. The books mentioned below are the top 3 books which you can consider for this certification.
- What is Management? by Joan Magretta. This book is brief information about what it takes to make an organization perform. It has mentioned the fundamental principles of management. The book will cover all the points for a beginner and will give them the information that they need
- The principles of scientific management by Frederick Winslow Taylor. This book is considered a super classic and makes you understand the basic steps to take to improve industrial productivity. It will give you a deep insight into the scientific perspective of management.
- The one minute Manager by Kenneth Blanchard and Spencer Johnson. This book has all the techniques that should be used by a manager in order to control and manage the firm. Also, this book has some great insights on how to increase productivity.
Step 3 – E-Learning and Study Materials
E-learning helps you to set your own learning pace. And makes you comfortable during the learning process. Online learning helps you to work on your weaknesses and helps you to gain confidence in those weak areas by working on it and giving sufficient knowledge. Vskills offers E-Learning Study Material for the Certificate in Management Skills exam. One very special advantage of Vskills learning material is its timely updates and lifetime access. In addition to supporting your e-learning, Vskills also provides study materials in hard copy for the candidates preferring offline study methods.
Refer: Certificate in Management Skills Sample Chapter
Step 4 – Check your Progress with Practice Tests
One of the benefits we have of the internet is we can self evaluate ourselves online by attempting practice tests. Practice tests make it easy for us to understand the topics that we need to work harder on and gives us a taste of the exam environment which is an advantage before the examination. This won’t create unnecessary mishaps during exams and will save time as well. Hence always attempt multiple practice tests before the examination.
