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Certified Learning and Development (L&D) Manager (Updated)

Certified Learning and Development (L&D) Manager (Updated)

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Module 1: The Modern L&D Function

8 Topics | 1 Quiz

The L&D Function and Why It Matters

How L&D Creates Business Value

Operating Models for the L&D Function

L&D Roles and Career Paths in India and Globally

The L&D Manager’s Competency Map

Forces Shaping L&D in 2026

Module 1. Summary (Video)

Module 1. Summary (PPT)

Module 2: Learning Science and Adult Learning

9 Topics | 1 Quiz

Why Learning Science Matters to an L&D Manager

Adult Learning Principles

Experiential Learning

Memory, Cognitive Load, Spacing and Retrieval Practice

Motivation and Learner Engagement

Learning Styles: What the Evidence Says

Turning Learning Science into Design Rules

Module 2. Summary (Video)

Module 2. Summary (PPT)

Module 3: L&D Strategy, Governance and Business Partnering

9 Topics | 1 Quiz

Why L&D Needs a Strategy

From Business Goals to Capability Priorities

Performance Consulting: Diagnosing Before Prescribing

Stakeholder Mapping and Senior Leader Sponsorship

Learning Councils, Governance and L&D Policy

Writing the L&D Strategy and Business Case

Setting Priorities and Success Measures

Module 3. Summary (Video)

Module 3. Summary (PPT)

Module 4: Skills and Competency Architecture

9 Topics | 1 Quiz

Why Skills Architecture Comes Before Design

The Skills-Based Organisation

Skills Taxonomy and Competency Framework: The Difference

Building a Competency Model Step by Step

Proficiency Levels and Role Mapping

Skills Assessment and Gap Analysis

Government Skills Frameworks: India and Global Examples

Module 4. Summary (Video)

Module 4. Summary (PPT)

Module 5: Learning Needs Analysis and Annual Planning

9 Topics | 1 Quiz

What Learning Needs Analysis Is For

Organisation, Role and Individual-Level Analysis

Performance Gap or Training Gap?

Data Collection: Surveys, Interviews, Observation and Performance Data

Prioritising Needs Against Budget and Risk

The Annual Learning Plan and Calendar

Individual Development Plans

Module 5. Summary (Video)

Module 5. Summary (PPT)

Module 6: Instructional and Learning Experience Design

9 Topics | 1 Quiz

From a Line in the Plan to a Programme That Works

ADDIE and Agile Design Approaches

Writing Measurable Learning Objectives

Learner Personas and Journey Mapping

Design Documents and Storyboards

Microlearning and Scenario-Based Design

Accessibility, Inclusion and Multilingual Design

Module 6. Summary (Video)

Module 6. Summary (PPT)

Module 7: Assessment Design and In-House Certification

9 Topics | 1 Quiz

Why Assessment Deserves Its Own Design

Purposes of Assessment: Diagnostic, Formative and Summative

Writing Valid, Scenario-Based Questions

Practical, Simulation and On-the-Job Assessments

Rubrics and Assessor Calibration

In-House Certification Programmes and Digital Badges

Question Bank Management and Exam Integrity

Module 7. Summary (Video)

Module 7. Summary (PPT)

Module 8: Facilitation and Trainer Excellence

9 Topics | 1 Quiz

Where Design Meets the Learner

The Facilitator’s Role and Presence

Classroom Facilitation Techniques

Virtual and Hybrid Facilitation

Handling Difficult Participants and Mixed-Level Groups

Train-the-Trainer Programmes for Internal Faculty

Trainer Observation, Feedback and Quality Standards

Module 8. Summary (Video)

Module 8. Summary (PPT)

Module 9: Blended Learning, Coaching and Learning in the Flow of Work

9 Topics | 1 Quiz

Learning Beyond the Session

The 70-20-10 Idea: Use and Limits

On-the-Job Learning and Stretch Assignments

Coaching and Mentoring as Learning Methods

Social Learning and Communities of Practice

Learning in the Flow of Work

Designing a Blended Learning Journey

Module 9. Summary (Video)

Module 9. Summary (PPT)

Module 10: Content Development and Curation

9 Topics | 1 Quiz

Content as an Asset to Be Managed

Build, Buy or Curate

Working with Subject Matter Experts

Video, Simulations and Interactive Formats

Content Quality Standards and Review Cycles

Copyright, Licensing and Content Governance

Content Lifecycle and Retirement

Module 10. Summary (Video)

Module 10. Summary (PPT)

Module 11: The Learning Technology Ecosystem

9 Topics | 1 Quiz

Technology in the Service of Learning

Learning Management, Learning Experience and Skills Platforms

Authoring Tools and Virtual Classrooms

Interoperability Standards for Content and Learner Data

Mobile-First and Frontline Learning

Immersive Learning: Augmented Reality, Virtual Reality and Simulations

Selecting, Implementing and Driving Adoption

Module 11. Summary (Video)

Module 11. Summary (PPT)

Module 12: AI in Learning and Development

10 Topics | 1 Quiz

What AI Changes, and What It Does Not

Where AI Fits in the L&D Workflow

AI-Assisted Content Creation and Prompting

AI Tutors, Coaches and Personalised Learning

AI-Based Skills Identification and Recommendations

Building Workforce AI Literacy

Risks: Accuracy, Bias, Privacy and Intellectual Property

Responsible AI Use in the L&D Team

Module 12. Summary (Video)

Module 12. Summary (PPT)

Module 13: Onboarding, Functional Academies and Compliance Learning

9 Topics | 1 Quiz

The Programmes Every Organisation Runs

Onboarding and Campus-to-Corporate Programmes

Sales, Technical and Frontline Academies

Product, Process and Customer Service Training

Mandatory Training

Apprenticeship and Trainee Schemes in India

Tracking, Records and Audit Readiness

Module 13. Summary (Video)

Module 13. Summary (PPT)

Module 14: Leadership and Management Development

9 Topics | 1 Quiz

Why Leadership Development Is Different

The Leadership Pipeline

First-Time Manager Programmes

High-Potential Identification and Development

Assessment Centres and 360-Degree Feedback

Executive Coaching and Senior Leader Development

Leadership Development Plans and Succession

Module 14. Summary (Video)

Module 14. Summary (PPT)

Module 15: Upskilling, Reskilling and Career Mobility

9 Topics | 1 Quiz

Skills for Work That Is Changing

Reskilling Strategy and Workforce Planning

Digital and AI Skilling Programmes

Power Skills and Wellbeing

Career Frameworks and Internal Talent Marketplaces

Learning for Hybrid, Gig and Distributed Teams

Academic and Industry Partnerships

Module 15. Summary (Video)

Module 15. Summary (PPT)

Module 16: Learning Culture and Change Management

9 Topics | 1 Quiz

The Part of Learning That Cannot Be Scheduled

Building a Learning Culture and a Learning Organisation

L&D’s Role in Organisational Change and Transformation

Manager Capability as the Lever for Culture

Overcoming Resistance to Learning

Marketing and Communicating Learning Internally

Measuring Culture and Engagement with Learning

Module 16. Summary (Video)

Module 16. Summary (PPT)

Module 17: Learning Transfer and Performance Support

9 Topics | 1 Quiz

From Knowing to Doing

Why Learning Fails to Transfer

The Line Manager’s Role Before, During and After

Reinforcement, Nudges and Job Aids

Performance Support at the Point of Need

Action Planning and Follow-Through

Sustaining Behaviour Change

Module 17. Summary (Video)

Module 17. Summary (PPT)

Module 18: Evaluation, ROI and Learning Analytics

9 Topics | 1 Quiz

Knowing Whether It Worked

Why and What to Evaluate

Five Models of Evaluation Compared

Return on Investment and Return on Expectation

Isolating the Effect of Learning

Learning Analytics Maturity and Dashboards

Reporting to Business Leaders and Boards

Module 18. Summary (Video)

Module 18. Summary (PPT)

Module 19: L&D Operations, Budget and Supplier Management

9 Topics | 1 Quiz

Running L&D as a Well-Managed Function

Budgeting, Cost per Learner and Cost Control

Team Structure and Capability

Learning Administration and Scheduling

Supplier Selection, Contracts and Service Levels

Managing L&D Projects and Multi-Country Rollouts

Operational Efficiency Measures and Process Improvement

Module 19. Summary (Video)

Module 19. Summary (PPT)

Module 20: Governance, Risk, Compliance and Ethics

9 Topics | 1 Quiz

The Duties That Come with the Work

Learner Data Privacy

Employment Law Points That Affect Training

AI Regulation That Affects Workplace Learning

Accessibility and Equal Opportunity Obligations

Ethics in Assessment, Data Use and Supplier Dealings

Quality Assurance and Internal Audit of the L&D Function

Module 20. Summary (Video)

Module 20. Summary (PPT)

Module 21: Capstone and Career Toolkit

7 Topics | 1 Quiz

How the Capstone Works

The Case Organisation: Narmada Express Logistics

Building the Annual L&D Plan

Presenting the Business Case, Budget and Measurement Plan

Your First 90 Days as an L&D Manager

Portfolio, Resume and Interview Preparation for L&D Roles

Module 21. Summary (PPT)

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