TQM

Checkout these top Interview questions on TQM (Total Quality Management) to prepare for a job role in Quality Management.

Q.1 What are the mandatory quality procedures?
The six mandatory quality procedures are - Control of documents Control of records Control of Production Equipment, tools and CNC programs Control of Non-conforming products Preventive Action Corrective Action
Q.2 What is your approach towards quality improvement activities?
According to me quality improvement activities gives an opportunity for the practice's GPs and staff members to come together as a team to consider quality improvement.
Q.3 What is the difference between product and process quality?
In product quality the concentration is always on the final quality but in case of process quality we set the process parameter.
Q.4 What do you think is the role of a SQA Personnel with reference to inspections or testing?
Usually the role of SQA professional is to make the inspection process or testing process visible, for both the participants and the management, to assess progress and risk. SQA personnel often need to act as facilitators or coaches. Often they are regarded as the owners or custodians of the inspection or testing process, or even as the owners/custodians of the whole software process..
Q.5 What is your opinion on the statement that "Quality Control Is Reactive In Approach"?
Sample Answer - In my opinion quality control is not a reactive in approach quality is built into the product right from the design stage, and SPC charts indicates before the process goes out of control such that we can take the corrective action before defective products are produced.
Q.6 Frequency programs (FP's) are designed to provide rewards to which type of customers?
Frequency programs (FP's) are designed to provide rewards to customers who buy frequently and in substantial amounts.
Q.7 What are the three basic components of a production system?
The three basic components of a production system are inputs, processes, and outputs
Q.8 What does Total Quality Management emphasizes?
Total Quality Management emphasizes a commitment to quality that goes beyond internal company issues to suppliers and customers
Q.9 What is the primary reason for Deming's position that slogans should be eliminated?
Most problems depend on the system and cannot be controlled by workers.
Q.10 What are the benefits of benchmarking?
The benefits of benchmarking are : 1. Creating a better understanding of the current position. 2. Heightening sensitivity to changing customer needs. 3. Encouraging innovation
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