Project Quality and Performance Management

Project Quality and Performance management is a set of activities that ensure goals are met in an effective and efficient manner. We have list down some top interview questions on Project Quality and Performance Management to prepare you for a job role in Performance Management.

Q.1 What are the key drivers of success in an organization?
This is one of the key ways to learn how well the person understands the company’s priorities. Indeed they are not going to know everything, but they should be aware of what counts as success within their own department. Sample Answer - The closer they are to understanding what the company values, the better. A better idea of how in tune they are with the needs of the organization.
Q.2 Do you have everything you need to perform the job?
This is a very constructive question since it give the candidate an opportunity to tell directly how they are limited or where they could improve their productivity if they are given some additional tool or resource. You should give a detailed understanding of the workings of the organization is important. Then, they can hopefully suggest new tools and resources that fit into that structure in order to have a positive impact.
Q.3 What should be the steps taken to set proper expectations for proper performance management?
In many organizations we often see a gap between what leaders expect their followers to know and what followers believe they are supposed to know. There are employees who are missing information and do not have a clear idea of where to turn to get what they need. Such communication and training gaps fall on the shoulders of the leader. It is suggested to consider constructing a knowledge map and thereby re-evaluate current on-boarding plan.
Q.4 How crucial is it for the leaders and employees to understand the key processes of their jobs?
Ensure that the processes are well documented in a way that employees can understand them. It is important to review the processes to see how consistently employees follow them, when multi-shift operations are occurring. Also one must assess the capability of each process to produce the product or service to control limits in comparison to the standards or tolerances.
Q.5 How do employees know if they are winning or losing?
We cannot know if someone do not possess true knowledge and understanding of a job unless you can measure it. Good measures tell employees if their work and the team’s work is good or bad since it relates to the organization’s goals. Clearly relevant measures capture both lagging and leading indicators.
Q.6 Which Japanese term refers to continuous improvement?
Kaizen refers to continuous improvement
Q.7 What is ISO 9000?
ISO 9000 is a quality management standard that help organization to ensure business efficiency and customer satisfaction.
Q.8 The philosophy of zero defects is?
Consistent with the commitment to continuous improvement
Q.9 What are Pareto charts?
A Pareto chart, named after Vilfredo Pareto. These chart that contains both bars and a line graph, where individual values are represented in descending order by bars, and the cumulative total is represented by the line.
Q.10 A fishbone diagram is also known as a?
Cause-and-effect diagram.
Q.11 Which ISO standard is an guidance for auditing a quality system?
ISO 9011, it is an international standard that sets forth guidelines for management systems auditing.
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