G2G Types

Government-to-Government (abbreviated G2G) is the online non-commercial interaction between Government organizations, departments, and authorities and other Government organizations, departments, and authorities.

G2G systems generally come in one of two types

  • Internal facing – joining up a single Governments departments, agencies, organizations and authorities.
  • External facing – joining up multiple Governments information systems.

G2G services take place at two levels: at the local or domestic level and at the international level. G2G services are transactions between the central-state government, state-local governments, and between department-level and attached agencies and bureaus.

G2E services are specialized services that cover only government employees, such as online services of payrolls, tax information, the provision of human resource training and development that improve the bureaucracy’s day-to-day functions and dealings with citizens. Both projects also enable significant reduction in administrative costs by empowering employees and citizens to manage their own transactions. These projects help Governments to bring about a Citizen-Centric focus by maximizing the benefits offered by self-service.

While recognizing Information Technology as a frontier area of knowledge per se, it focused on utilizing it as an enabling tool for assimilating and processing all other spheres of knowledge. It recommended the launching of an ‘Operation Knowledge’ aimed at universalizing computer literacy and spreading the use of computers and IT in education. In 1999, the Union Ministry of Information Technology was created. by 2000, a 12-point minimum agenda for e-Governance was identified by Government of India for implementation in all the Union Government Ministries/Departments.

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