Senior Process Associate | Guidehouse | Chennai

Job Detail

Job Role: Senior Process Associate

What You Will Do:

Review and investigate AML Transaction Monitoring alerts at an L2 level
Analyze customer profiles, transactional activity, and risk indicators to detect suspicious behavior
Identify red flags and determine whether cases require closure or escalation
Prepare strong investigation narratives and SAR-supporting documentation
Work on complex cases involving unusual transaction patterns, high-risk customers, jurisdictions, counterparties, and financial crime indicators
Ensure all investigations are completed accurately, timely, and in line with client procedures
Maintain high-quality documentation suitable for audit, compliance, and regulatory review
Collaborate with internal QA, team leads, and client compliance teams for case calibration and process alignment
Collaborate with team leads, quality reviewers, compliance teams, and client stakeholders
Participate in calibration sessions, process discussions, and knowledge-sharing forums
Support process improvements by identifying recurring alert trends, documentation gaps, or control weaknesses
Meet defined operational targets including productivity, quality, SLA adherence, and attendance expectations

What You Will Need:

Must have a bachelor’s degree from a recognized university
Minimum 3 to 6 years of prior experience in AML Transaction Monitoring, TMS alert review, financial crime investigations, or compliance operations.
Hands-on experience reviewing Transaction Monitoring System alerts and conducting investigation-based case reviews.
Prior exposure to L2 investigations, escalation decisioning, and suspicious activity identification.
Working knowledge of SAR / STR escalation requirements and suspicious activity narrative preparation.
Strong understanding of AML red flags, transaction typologies, customer risk indicators, and financial crime patterns.
Experience working with customer KYC/CDD/EDD information as part of investigations.
Ability to review large volumes of transactional data and identify unusual or suspicious patterns.
Strong written communication skills with the ability to prepare clear, concise, and evidence-based investigation narratives.
Good analytical thinking, attention to detail, and decision-making ability.
Ability to meet productivity, quality, and SLA requirements in a fast-paced compliance operations environment.
Willingness to work in rotational shifts or client-aligned schedules, if required.