Digital Onboarding Specialist | Baroda Global Shared Services | PAN India
- Full time
- @Baroda Global Shared Services
Job Detail
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Job ID 14117
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Career Level Executive
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Experience Fresh
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Industry Banking
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Qualifications Degree Bachelor
Job Description
Job Role: Digital Onboarding Specialist
- Location: PAN India
- Work Timing: Part-Time — 6 Hours | 10:30 AM to 4:30 PM
Key Responsibilities
- Welcome and engage with customers visiting the Bank branch.
- Educate customers on the Bank’s digital banking platforms, features, and benefits.
Guide customers in digitally applying for banking products such as:
- Fixed Deposits (FD)
- Recurring Deposits (RD)
- Loans — Personal, Home, Auto, Education, etc.
- Insurance Products
- Investment Products
- Credit Cards and other digital offerings
Support customers in raising digital service requests, including:
- Account updates
- Debit card services
- Cheque book requests
- Statements
- KYC updates
- Nominee updates
- Other available digital services
- Promote the use of UPI, digital payments, and other self-service banking features.
JOB-SPECIFIC SKILLS
- Mobile Banking
- Internet Banking
- UPI
- Digital Payment Platforms
- Basic knowledge of banking products and services.
- Customer service and relationship management skills.
- Ability to guide customers through mobile applications and digital processes.
- Ability to explain digital concepts in a simple and customer-friendly manner.
Note: Apply with subject line on Email – Application for Digital Onboarding Specialist — Location/State
