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Vskills certification for Service Quality Manager assesses the candidate as per the company’s need for implementing and managing service quality. The certification tests the candidates on various areas in service quality basics, total quality management, ROQ analysis, quality management and tools, quality assessment and measurement.
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Service Quality
6 Topics
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Quality Management
5 Topics
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Quality Standards
2 Topics
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Service Excellence
3 Topics
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Case Studies
2 Topics
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