Certified E-Governance Professional

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Concepts and Evolution 5 Topics

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E-Government and need of e-governance

E-governance Models 8 Topics

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E-Government Model Types

Government to Citizen (G2C)

Government to Business (G2B)

Government to Government (G2G)

Government to Employee (G2E)

E-Governance Benefits

E-Government Maturity Model

Mobile government

Government-to-Citizens (G2C) 10 Topics

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Government-to-Business (G2B) 4 Topics

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Government-to- Government (G2G) 6 Topics

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Government-to- Employees (G2E) 4 Topics

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Vision and Strategy 8 Topics

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e- Governance Strategy

Strategic Vision

e-Governance Objectives

Business models

Outsourcing

Facilities Management outsourcing

Role of Private Sector and NGOs

e-Readiness Index

Issues and Challenges 11 Topics

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Challenges

Issues

Stakeholders’ participation

Digital Divide

Intergovernmental Relationships

Political Leadership

Data Interoperability and Standards

Business Continuity

Data Quality

COTS and ERP Packages

Security Policy and ISMS

Implementation 13 Topics

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Implementation Elements

Implementation Models

Implementation strategies

Service Prioritization

Service Delivery Centers

Web-portals

Mobile implementation

Social networks

Software and Hardware Requirements

Data warehousing, Data mining and BI

Open source usage

E-Government Project Costing

E-Government Project Financing

Managing E-Government 7 Topics

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Management Models

Government Process Reengineering-GPR

Change management in e-governance

Procurement and Contract Management

Purchase and Tender procedure

Capacity Building

Knowledge management in e-governance

Monitoring and Evaluation 2 Topics

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Assessment Frameworks

e-Readiness Index in e-governance

E-Government Project Life Cycle 3 Topics

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Challenges

Key Factors

E-Government Project Life Cycle

Regulations and Compliance 5 Topics

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e-Govt Plan in India 6 Topics

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National e-Governance Plan (NeGP)

State Data Centers

State Wide Network

Common Service Centre

Mission Mode Projects

Way forward

E-governance Case Studies 4 Topics

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Government-To-Citizens (G2C) Case Studies

Government-to-Business(G2B) Case Studies

Government-to- Government (G2G) Case Studies

Government-to-Employee (G2E) Case Studies

Computers Basics 3 Topics

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Computer and Computer Terms

Computer Devices

Windows XP

Word Processing 2 Topics

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MS-Word Interface and editing document

Printing and Formatting

Spreadsheet 4 Topics

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MS-Excel Interface and Moving in a worksheet

Data entry and types (date, alphanumeric)

Formulae, Cell referencing (absolute & relative) and worksheet ranges

Printing and Formatting in excel

Presentation Software 2 Topics

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MS-PowerPoint Interface and components

Slide animation

Database 1 Topic

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Basics (Database, Record, Primary Key, Field, data types) and MS Access Interface

Networking and Internet 4 Topics

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Hardware Troubleshooting 7 Topics

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Keyboard Troubleshooting and Maintenance

Mouse Troubleshooting and Maintenance

Monitor Troubleshooting and Maintenance

Printer Troubleshooting and Maintenance

Hardware Components

Ports

Storage device Troubleshooting