Certified Office Administrator

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Overview of Office AdministratIon 3 Topics | 1 Quiz

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Qualities required in an office Assistant

Daily Routine of an Office Assistant

Office Supplies

Quiz – Overview of Office AdministratIon

Telephone Usage 3 Topics | 1 Quiz

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Telephone Manners

Telephone Etiquettes

Voice mail Etiquettes

Quiz – Telephone Usage

Mailing Services 4 Topics | 1 Quiz

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Incoming Mail

Outgoing Mail

Fundamentals activities of mail handling department

Mail Automation

Quiz – Mailing Services

Travel arrangement and Hotel Reservation 2 Topics | 1 Quiz

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Hotel Reservations

Hotel Accommodation

Quiz – Travel arrangement and Hotel Reservation

Hospitality 7 Topics

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Reception

Etiquettes as a Host

Etiquettes as an Invitee

Etiquettes of using Elevators/Escalators

Etiquettes of using Stair Case

Etiquettes of using a Door

Table Manners/Etiquettes of using Table

Meetings 3 Topics | 1 Quiz

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Types of meetings

Type of Committees

Meeting Terminologies Glossary

Quiz – Meetings

Records Management 5 Topics | 1 Quiz

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Purpose of record Management

Features of effective record Management

Type of files

Procedure of Classification

Methods of Filing

Quiz – Records Management

Office Automation 10 Topics | 1 Quiz

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Benefits of office Automation

Limitations of office Automation

Desktop Publishing (DTP)

Time recording machine

Document Shredder

Telecom Equipments

Quiz – Office Automation

Computer Appreciation 11 Topics

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Introduction – What is Computer?

Classification of Computers

Commonly Used Computer Terms

Units of a computer system

MS-Word 2003 13 Topics

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MS- Word Window Elements

MS-EXCEL 2003 12 Topics

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Worksheet Basics

MS-Excel Editing Data

MS-Excel File Management

MS-Excel Page Setup

Printing in MS-Excel

Cell range and Referencing

MS-Excel formula

MS-Excel Data and Cell Formatting

Tools

Sort and Filter

Data Analysis and Pivot Table

Charts

MS-Power Point 2003 6 Topics

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Loading of PowerPoint

Starting with a Presentation

Different Views

Slide Management

Formatting Options

Working of a Slide Show

word 2013 14 Topics

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MS-Word Basics

Working With Documents

Customize the Word Environment

Editing a Document

Formatting Text

Formatting Paragraphs

References and Citations

Track Changes

excel 2013 9 Topics

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Excel 2013 Basics

Workbook and Worksheet

Manipulating Data

Worksheet Formatting

Page Properties and Printing

Powerpoint 2013 5 Topics

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MS-PowerPoint 2013 Basics

PowerPoint Presentation

Slide Formatting

Slide Effects and Slide Show

Printing and Publishing

Office Ergonomics 5 Topics

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Distance between desk and Chair

Positioning Computer keyboard and Mouse

Positioning of computer Display

Organizing the work Area

Constant Intervals

Data Security 2 Topics

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Protecting your company’s Data

A Security Checklist

MISCELLANEOUS 7 Topics

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Book-keeping and Accounting

Stress Management

Time Management