{"id":89848,"date":"2020-11-28T12:37:06","date_gmt":"2020-11-28T07:07:06","guid":{"rendered":"https:\/\/www.vskills.in\/certification\/tutorial\/?page_id=89848"},"modified":"2024-04-12T14:34:37","modified_gmt":"2024-04-12T09:04:37","slug":"certified-hotel-reservation-assistant","status":"publish","type":"page","link":"https:\/\/www.vskills.in\/certification\/tutorial\/certified-hotel-reservation-assistant\/","title":{"rendered":"Certified Hotel Reservation Assistant"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"400\" src=\"https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2020\/11\/Certified-Coding-Specialist-CCS\u00ae-4-1.png\" alt=\"Certified Hotel Reservation Assistant study guide\" class=\"wp-image-89873\" srcset=\"https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2020\/11\/Certified-Coding-Specialist-CCS\u00ae-4-1.png 750w, https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2020\/11\/Certified-Coding-Specialist-CCS\u00ae-4-1-300x160.png 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure><\/div>\n\n\n\n<p>A <a href=\"https:\/\/www.vskills.in\/certification\/vskills-certified-hotel-reservation-assistant\" target=\"_blank\" rel=\"noreferrer noopener\">Hotel Reservation Assistant<\/a> is responsible for assisting clients and customers with making a reservation. To add on, you will be the first point of contact for the customers. Therefore, it is your responsibility to provide them excellent services. To become an excellent Hotel Reservation Assistant you will be required to have lots of skills and knowledge. Also, you will be required to have good communication skills.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Hotel Reservation Assistant: Roles and Responsibilities<\/strong><\/h4>\n\n\n\n<p>As a Hotel Reservation Assistant, you will be responsible for ensuring that all the guests and customers are able to make the reservations according to their needs. Also, you will be responsible for coordinating with other departments so as to ensure that the services are available for the customers. To add on,  you will be managing all mails and calls from guests and ensure response and completion of all guest requests and evaluate all reservation logbooks and provide updates on an everyday basis.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Vskills Certified Hotel Reservation Assistant<\/strong><\/h3>\n\n\n\n<p>With the <a href=\"https:\/\/www.vskills.in\/certification\/vskills-certified-hotel-reservation-assistant\" target=\"_blank\" rel=\"noreferrer noopener\">Vskills Hotel Reservation Assistant Certification<\/a>, you will develop all the relevant skills and knowledge required to become a successful Hotel Reservation Assistant. To add on, it also tests your existing knowledge and helps you improve. Also, you will develop front office management skills. Furthermore, you will be able to develop interpersonal skills which will not only help you in your profession but also in your day-to-day life. <\/p>\n\n\n\n<p><strong>Vskills being India\u2019s largest certification provider gives candidates access to top exams as well as provides after exam benefits. This includes:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>The certifications will have a&nbsp;<strong>Government verification tag.<\/strong><\/li><li>The Certification is&nbsp;<strong>valid for life.<\/strong><\/li><li>Candidates will get&nbsp;<strong>lifelong e-learning access.<\/strong><\/li><li>Access to&nbsp;<strong>free Practice Tests.<\/strong><\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Test Details<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Exam Duration:<\/strong>\u00a060 minutes<\/li><li><strong>Number\u00a0 of questions:<\/strong>\u00a050<\/li><li><strong>Maximum marks:<\/strong>\u00a050<\/li><li><strong>Passing marks:<\/strong>\u00a025 (50%).<\/li><li>There is\u00a0<strong>NO negative marking<\/strong>\u00a0in this module<\/li><li>It is an\u00a0<strong>online examination<\/strong><\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"400\" src=\"https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2020\/11\/Certified-Coding-Specialist-CCS\u00ae-5-1.png\" alt=\"Vskills Certified Hotel Reservation Assistant  exam details\" class=\"wp-image-89876\" srcset=\"https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2020\/11\/Certified-Coding-Specialist-CCS\u00ae-5-1.png 750w, https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2020\/11\/Certified-Coding-Specialist-CCS\u00ae-5-1-300x160.png 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Course Outline<\/strong><\/h3>\n\n\n\n<p>The Vskills Certified Hotel Reservation Assistant covers the following topics:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Hotel Organization<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>Divisions of a Hotel<\/li><li>Front Office<\/li><li>Housekeeping Department<\/li><li>Maintenance or Engineering Department<\/li><li>Food and Beverage Department<\/li><li>Accounting Department<\/li><li>Sales and Marketing<\/li><li>Supporting Departments<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Front Office<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>Front Office Basics<\/li><li>Front Office Operations<\/li><li>Guest Cycle<\/li><li>Sale Process<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Hotel Rooms<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>Types of Hotel Rooms<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Room Reservation<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>Reservation Basics<\/li><li>Reservation Activities<\/li><li>Factors Affecting Reservation<\/li><li>Modes of Payment<\/li><li>Types of Hotel Reservation Systems<\/li><li>Sources of Reservations<\/li><li>Managing Reservations<\/li><li>Guest Registration<\/li><li>Guest Check Out<\/li><li>Payment with Different Payment Modes<\/li><li>Revenue Management<\/li><li>Yield Management<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Food and Beverage<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>F&amp;B Basics<\/li><li>F&amp;B Services Department Structure<\/li><li>F&amp;B Ancillary Departments<\/li><li>F&amp;B Service Types<\/li><li>Room Service<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Hygiene and Health<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>Personal Hygiene<\/li><li>Personal Health<\/li><li>Health Management<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Personal Skills<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>Grooming<\/li><li>Manners<\/li><li>Assertiveness<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Inter Personal Skills<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>Verbal Communication<\/li><li>Conversation Skills<\/li><li>Non-Verbal Communication<\/li><li>Listening Skills<\/li><li>Team Working Skills<\/li><li>Customer Service<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Telephone Skills<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>Telephone Manners<\/li><li>Telephone Etiquettes<\/li><li>Voice Mail Etiquettes<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>EPABX<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>What is EPABX<\/li><li>EPABX Functions<\/li><li>EPABX Components<\/li><li>Sample EPABX Features and Usage<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Computer Basics<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>What is Computer?<\/li><li>Commonly Used Computer Terms<\/li><li>Units of a computer system<\/li><li>Input Devices<\/li><li>Output Devices<\/li><li>Storage Devices<\/li><li>Types of Software<\/li><li>Windows Basics<\/li><li>The User Interface<\/li><li>Windows Accessories<\/li><li>Computer Networking<\/li><li>E-mail<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Preparatory Guide for Certified Hotel Reservation Assistant<\/strong><\/h3>\n\n\n\n<p>\u00a0This Preparatory Guide will act as a bridge for your career advancements. Our team has curated this guide in a step-by-step manner to move forward with your preparation. Let\u2019s discuss step by step-<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"2000\" src=\"https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2020\/11\/Certified-Equity-Research-Analyst-6-1.png\" alt=\"Preparatory Guide for Certified Hotel Reservation Assistant\" class=\"wp-image-89878\" srcset=\"https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2020\/11\/Certified-Equity-Research-Analyst-6-1.png 800w, https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2020\/11\/Certified-Equity-Research-Analyst-6-1-120x300.png 120w, https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2020\/11\/Certified-Equity-Research-Analyst-6-1-410x1024.png 410w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure><\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Exam Objectives<\/strong><\/h4>\n\n\n\n<p>The course domains and modules act as a blueprint for the exam. This will help candidates to easily start preparing for the exam. Before moving towards your preparation for the examination, it is important to get yourself familiar with the main objectives of the exam. Also, for the Vskills Certified Hotel Reservation Assistant, the exam topics to refer to are:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Hotel Organization<\/li><li>Front Office<\/li><li>Hotel Rooms<\/li><li>Room Reservation<\/li><li>Food and Beverage<\/li><li>Hygiene and Health<\/li><li>Personal Skills<\/li><li>Telephone Skills<\/li><li>Inter Personal Skills<\/li><li>EPABX<\/li><li>Computer Basics<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Vskills E-Learning<\/strong><\/h4>\n\n\n\n<p>For the Vskills Certified Hotel Reservation Assistant examination, our team has provided online study material. Also, this online material is regularly updated. Furthermore, e-learning is bundled with hard copy material which helps candidates to improve. These E-Learning and Study Materials provide you lifetime accessibility. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Reference Books<\/strong><\/h4>\n\n\n\n<p> Books help you gain in-depth clarity about the exam domains. Most important of all, you can find real-time examples of the different concepts you learn for this certification exam. For this examination you can refer:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Hotel Reservation Log Book: Booking Calendar Book, Hotel Reservations Book, Hotel Guest Book, Reservation Notebook, Minimalist Yellow Cover by Rogue Plus Publishing<\/li><li>Hotel Reservation Diary: Hotel Room Information Organizer, Guest House Booking Record Registry, Bed and Breakfast Register Notebook, Guest Management &#8230; Pages. (Hospitality &amp; Guest Management Log) by Crown Journals\u00a0<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Evaluate yourself with Practice Test<\/strong><\/h3>\n\n\n\n<p>After studying for the examination, it is important to practice sample papers. Practicing sample test will help you analyze your weak areas and strengths. Moreover, you will be able to improve your answering skills that will result in saving a lot of time. So, make sure to find the best practice sources. To add on, they provide you with self-evaluation of your own preparations and help you in strengthening your domains. Solving Practice tests can provide you with the confidence you need to be stress-free.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"150\" src=\"https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2020\/11\/Certified-Corporate-Governance-Professional-1-1.png\" alt=\"Certified Hotel Reservation Assistant free practice test\" class=\"wp-image-89880\" srcset=\"https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2020\/11\/Certified-Corporate-Governance-Professional-1-1.png 960w, https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2020\/11\/Certified-Corporate-Governance-Professional-1-1-300x47.png 300w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Apply for Certified Hotel Reservation Assistant now !<\/strong><\/h2>\n\n\n\n<p><strong>                                                                                                                                                      <\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Hotel Reservation Assistant is responsible for assisting clients and customers with making a reservation. To add on, you will be the first point of contact for the customers. Therefore, it is your responsibility to provide them excellent services. To become an excellent Hotel Reservation Assistant you will be required to have lots of skills&#8230;<\/p>\n","protected":false},"author":20,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[9128,9535,42,6074],"class_list":["post-89848","page","type-page","status-publish","hentry","tag-become-a-vskills-certified-professionnal","tag-certified-hotel-reservation-assistant","tag-m4f","tag-vskills-certification"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Certified Hotel Reservation Assistant - Tutorial<\/title>\n<meta name=\"description\" content=\"Get ready to boost your learning and prepare for Certified Hotel Reservation Assistant. 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