{"id":55437,"date":"2017-05-20T11:01:42","date_gmt":"2017-05-20T05:31:42","guid":{"rendered":"http:\/\/www.vskills.in\/certification\/tutorial\/?p=55437"},"modified":"2024-04-12T14:34:24","modified_gmt":"2024-04-12T09:04:24","slug":"new-hire-training","status":"publish","type":"page","link":"https:\/\/www.vskills.in\/certification\/tutorial\/new-hire-training\/","title":{"rendered":"New Hire Training"},"content":{"rendered":"\n
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New Hire Training<\/strong>– A solid new hire training program begins with the creation of a training manual. This manual acts as a building block of practical and technical skills needed to prepare the new individual for his or her position. In order for the department to understand current policies and procedures, a manager or supervisor must ensure the department manuals are kept current. This includes any system enhancements and\/or change in policy or procedure. In addition, keep the reader\/associate in mind when designing the training manual; keep the manual interesting for the reader. Do not be afraid to use language that is not \u201ccorporate\u201d or to include graphics. When possible, in computer training, incorporate a visual image of a computer screen to illustrate a function.<\/p>\n

Another form of new hire training includes having the new associate train directly next to an existing associate. Some call this \u201cOJT\u201d (On the Job Training) or side-by-side training. This type of training allows the new associate to see firsthand the different facets of the position. Also, this allows the new-hire the opportunity to develop a working relationship with an existing associate. This type of training reinforces concepts learned in the initial training and should be used to reinforce and apply those same learned concepts.<\/p>\n

Continuing Education<\/strong><\/h5>\n

A continuing education program for a department is just as important as the new-hire training. When training a new associate, I have found they will only retain approximately 40 percent of the information learned in the initial training session. Therefore, a continuous effort must be placed on reminding the staff about various procedures and concepts. This continuing education can be formal or informal. (The author\u2019s preference is always with a more informal approach.)<\/p>\n

The formal, or traditional approach, often includes a member of management sending a memo to each associate. The informal, and often more appealing approach to a visual learner, is to send a one-page information sheet to staff. This information sheet, called a training alert, should be informative and presented in a non-threatening manner. Therefore, if the policy or procedure changes, the informal approach would better prepare the department to receive this presentation.<\/p>\n