{"id":32052,"date":"2013-08-05T12:35:29","date_gmt":"2013-08-05T07:05:29","guid":{"rendered":"http:\/\/vskills.in\/certification\/tutorial\/?p=32052"},"modified":"2024-04-12T14:19:27","modified_gmt":"2024-04-12T08:49:27","slug":"certified-debt-recovery-agent","status":"publish","type":"page","link":"https:\/\/www.vskills.in\/certification\/tutorial\/certified-debt-recovery-agent\/","title":{"rendered":"Certified Debt Recovery Agent"},"content":{"rendered":"<p><a class=\"vsc\" href=\"http:\/\/www.vskills.in\/certification\/Certified Debt Recovery Agent\"><span class=\"vsc-cn\" style=\"text-align: center;\"><span style=\"color: red;\">Certify and Increase Opportunity.<\/span><br \/>\n<span style=\"color: green;\">Be <\/span><br \/>\nGovt. Certified Debt Recovery Agent<br \/>\n<\/span><\/a><\/p>\n<h5>Debt Recovery Agent<\/h5>\n<h5>Basics of Banking<\/h5>\n<ul>\n<li>Principles of Banking<\/li>\n<li>Structure of Banking<\/li>\n<li>Function of Banking<\/li>\n<li>Deposits Opening and Operations<\/li>\n<li>Deposits and Types<\/li>\n<\/ul>\n<h5>Customer Relationship<\/h5>\n<ul>\n<li>Customer and relationships types<\/li>\n<li>Secrecy and Disclosure<\/li>\n<li>Precautions while disclosing<\/li>\n<li>Opinions reports<\/li>\n<\/ul>\n<h5>AML and KYC<\/h5>\n<ul>\n<li>Basics of KYC<\/li>\n<li>KYC Norms<\/li>\n<li>Key elements of know your customer<\/li>\n<li>Money laundering<\/li>\n<li>Role of Banks<\/li>\n<\/ul>\n<h5>E-Banking<\/h5>\n<ul>\n<li>Basics of E-banking<\/li>\n<li>E-banking products<\/li>\n<\/ul>\n<h5>Compliance and Legal<\/h5>\n<ul>\n<li>Consumer Rights and Importance<\/li>\n<li>Legal aspect of agent\u2019s contract<\/li>\n<li>Features and elements of debt recovery<\/li>\n<li>Legal and regulatory framework for debt recovery<\/li>\n<\/ul>\n<h5>Banking Products<\/h5>\n<ul>\n<li>Loans<\/li>\n<li>Credit Cards<\/li>\n<li>Debit Cards<\/li>\n<li>Other Banking Products<\/li>\n<\/ul>\n<h5>Other Credit Products<\/h5>\n<ul>\n<li>Electricity Bill<\/li>\n<li>Mobile Bills<\/li>\n<li>Other Credit Products<\/li>\n<\/ul>\n<h5>Functions of DRA<\/h5>\n<ul>\n<li>Dues Collection<\/li>\n<li>Remittance of collected funds<\/li>\n<li>Book Keeping<\/li>\n<li>Documenting &amp; Reporting<\/li>\n<li>Re-possession of security<\/li>\n<li>Legal action<\/li>\n<li>Tracing debtors<\/li>\n<li>Compilation of opinion reports<\/li>\n<\/ul>\n<h5>Debt Recovery Procedure<\/h5>\n<ul>\n<li>General guidelines<\/li>\n<li>Debt recovery policy<\/li>\n<li>Debt recovery processes<\/li>\n<li>Debt recovery procedure<\/li>\n<li>Skills And Strategies Of Debt Recovery<\/li>\n<li>Skills Needed<\/li>\n<li>Communication skills<\/li>\n<li>Listening skills<\/li>\n<li>Inter-personal skills<\/li>\n<li>Persuasive skills<\/li>\n<li>Negotiation skills<\/li>\n<li>Dealing with difficult debtors<\/li>\n<li>Strategy for recovery<\/li>\n<\/ul>\n<h5>Rights And Duties On DRA<\/h5>\n<ul>\n<li>Introduction<\/li>\n<li>Right to remuneration<\/li>\n<li>Right to retainer<\/li>\n<li>Right to compensation<\/li>\n<li>Right to indemnity<\/li>\n<li>Duty to follow instructions<\/li>\n<li>Duty to follow trade customs<\/li>\n<li>Duty to exercise care and skill<\/li>\n<li>Duty to communicate<\/li>\n<li>Duty to render accounts<\/li>\n<li>Duty to remit money<\/li>\n<li>Duty not to delegate<\/li>\n<li>Duty of confidentiality<\/li>\n<li>Asset Classification<\/li>\n<li>Basics<\/li>\n<li>Standard Assets<\/li>\n<li>Sub-standard Assets<\/li>\n<li>Doubtful Assets<\/li>\n<li>Loss Assets<\/li>\n<\/ul>\n<h5>Notices and Forms<\/h5>\n<ul>\n<li>Acknowledgement Letter<\/li>\n<li>Assignment form Impound order<\/li>\n<li>Authorization to take possession<\/li>\n<li>Bid Form<\/li>\n<li>Condition Reports<\/li>\n<li>Personal Property Inventory<\/li>\n<li>Personal Property Notification Letter<\/li>\n<li>Personal Property release form<\/li>\n<li>Skiptracing work Sheet<\/li>\n<li>Transport Release<\/li>\n<li>Vehicle Release Debt<\/li>\n<\/ul>\n<h5>International Debt Recovery Practices<\/h5>\n<ul>\n<li>Introduction<\/li>\n<li>Practices in the USA<\/li>\n<li>Practices in the UK<\/li>\n<li>Debt Collectors \u2013 don\u2019ts<\/li>\n<li>Debt Collectors \u2013 do\u2019s<\/li>\n<\/ul>\n<h5>Code of Ethics<\/h5>\n<ul>\n<li>Organizational Guidelines<\/li>\n<li>RBI Guidelines<\/li>\n<\/ul>\n<h5>Basic Arithmetic<\/h5>\n<ul>\n<li>Multiplication<\/li>\n<li>Division<\/li>\n<li>Fraction<\/li>\n<li>Percentages<\/li>\n<\/ul>\n<h5>Communication Skills<\/h5>\n<ul>\n<li>Importance of Communication<\/li>\n<li>Basics of Communication<\/li>\n<li>Communication types<\/li>\n<li>Communication Barriers<\/li>\n<li>Verbal Communication<\/li>\n<li>Non-Verbal Communication<\/li>\n<li>Communication Skills Development<\/li>\n<li>Business Letter<\/li>\n<\/ul>\n<h5>Etiquette, manners and grooming<\/h5>\n<ul>\n<li>Etiquette<\/li>\n<li>Grooming<\/li>\n<li>Manners<\/li>\n<\/ul>\n<h5>Planning and organizing techniques<\/h5>\n<ul>\n<li>Planning Techniques<\/li>\n<li>Organizing Techniques<\/li>\n<li>Time Management<\/li>\n<\/ul>\n<h5>Stress Management<\/h5>\n<ul>\n<li>Stress Management<\/li>\n<li>Causes of Stress<\/li>\n<li>Signs of stress<\/li>\n<li>Techniques of Stress Management<\/li>\n<\/ul>\n<h5>Team Work<\/h5>\n<ul>\n<li>Formation of a Team<\/li>\n<\/ul>\n<h5>Computers Basics<\/h5>\n<ul>\n<li>Introduction &#8211; What is Computer?<\/li>\n<li>Characteristics of computer<\/li>\n<li>Commonly Used Computer Terms<\/li>\n<li>Units of a computer system<\/li>\n<li>Representation of information<\/li>\n<li>Basic Operations of a Computer \u2013 Input, Process and Output<\/li>\n<li>Input Devices<\/li>\n<li>Output Devices<\/li>\n<li>Storage Devices<\/li>\n<li>Types of Software<\/li>\n<li>Disk Organization Terms<\/li>\n<\/ul>\n<h5>Windows XP<\/h5>\n<ul>\n<li>Operating System<\/li>\n<li>User Interface<\/li>\n<li>Windows XP Professional<\/li>\n<li>Using the Mouse<\/li>\n<li>The Desktop<\/li>\n<li>The Task Bar<\/li>\n<li>The Start Menu<\/li>\n<li>Windows Explorer<\/li>\n<li>The Control Panel<\/li>\n<li>MS &#8211; Word<\/li>\n<li>File Management<\/li>\n<li>Moving in a document<\/li>\n<li>Selecting Text<\/li>\n<li>Printing of documents<\/li>\n<li>Previewing a document<\/li>\n<li>The Formatting Toolbar Icons<\/li>\n<li>Editing Text<\/li>\n<li>Headers and Footers<\/li>\n<li>Font Formatting<\/li>\n<li>Bullets and Numbering<\/li>\n<li>Document Enhancement<\/li>\n<li>Drop Capital<\/li>\n<li>Change Case<\/li>\n<li>Multiple Columns<\/li>\n<li>Mail Merge<\/li>\n<li>Tables<\/li>\n<\/ul>\n<h5>MS-Excel<\/h5>\n<ul>\n<li>MS-EXCEL Window Elements<\/li>\n<li>File Management<\/li>\n<li>Page Setup<\/li>\n<li>Preset Headers and Footers<\/li>\n<li>Printing document<\/li>\n<li>Selecting cells and data ranges<\/li>\n<li>Editing data<\/li>\n<li>Functions in Excel<\/li>\n<\/ul>\n<h5>MS-Power Point<\/h5>\n<ul>\n<li>Loading of PowerPoint<\/li>\n<li>Starting with a presentation<\/li>\n<li>File Management<\/li>\n<li>Different Views<\/li>\n<li>Editing the document<\/li>\n<li>Modifying the document<\/li>\n<li>Working of a Slide Show<\/li>\n<\/ul>\n<h5>Internet<\/h5>\n<ul>\n<li>Networking Concepts<\/li>\n<li>Network types<\/li>\n<li>Internet<\/li>\n<li>Windows Networking terms<\/li>\n<li>Sharing Local Printer<\/li>\n<li>Connecting to a Network Printer<\/li>\n<li>Email<\/li>\n<li>Sending an E-mail Message from Outlook<\/li>\n<li>Sending email from Google&#8217;s Gmail<\/li>\n<li>Download from Internet<\/li>\n<\/ul>\n<div class=\"apply\">\n<h3>Apply for Debt Recovery Certification Now!!<\/h3>\n<p><a href=\"http:\/\/www.vskills.in\/certification\/Certified-Debt-Recovery-Agent\">http:\/\/www.vskills.in\/certification\/Certified-Debt-Recovery-Agent<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Certify and Increase Opportunity. Be Govt. Certified Debt Recovery Agent Debt Recovery Agent Basics of Banking Principles of Banking Structure of Banking Function of Banking Deposits Opening and Operations Deposits and Types Customer Relationship Customer and relationships types Secrecy and Disclosure Precautions while disclosing Opinions reports AML and KYC Basics of KYC KYC Norms Key&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[4,5459],"tags":[5481,42],"class_list":["post-32052","page","type-page","status-publish","hentry","category-accounting-banking-finance","category-debt-recovery","tag-certified-debt-recovery-agent","tag-m4f"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Certified Debt Recovery Agent - Tutorial<\/title>\n<meta name=\"description\" content=\"Govt of India Certification for Debt Recovery agent. 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