{"id":285,"date":"2012-12-22T05:45:45","date_gmt":"2012-12-22T05:45:45","guid":{"rendered":"http:\/\/vskills.in\/certification\/tutorial\/?p=285"},"modified":"2024-04-12T14:13:03","modified_gmt":"2024-04-12T08:43:03","slug":"certified-it-support-professional","status":"publish","type":"page","link":"https:\/\/www.vskills.in\/certification\/tutorial\/certified-it-support-professional\/","title":{"rendered":"Certified IT Support Professional"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"400\" src=\"https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2020\/11\/SAS-Certified-Professional_-Advanced-Programming-Using-SAS-9.4-1.png\" alt=\"Certified IT Support Professional tutorials and preparatory guide\" class=\"wp-image-86681\" srcset=\"https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2020\/11\/SAS-Certified-Professional_-Advanced-Programming-Using-SAS-9.4-1.png 750w, https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2020\/11\/SAS-Certified-Professional_-Advanced-Programming-Using-SAS-9.4-1-300x160.png 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure>\n<\/div>\n\n\n<p>The overwhelming IT industry has gained momentum with utmost buzz in the past few years. In today\u2019s multidimensional world, which is constantly updating itself, professional certifications such as <a href=\"https:\/\/www.vskills.in\/certification\/certified-it-support-professional\" target=\"_blank\" rel=\"noreferrer noopener\">Certified IT Support Professional<\/a> have a great significance. They act as a bridge for your career advancements. Additionally, they equip you with the industry relevant skills and validate your expertise.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Roles and Responsibilities<\/strong><\/h3>\n\n\n\n<p><strong><a href=\"https:\/\/www.vskills.in\/certification\/certified-it-support-professional\" target=\"_blank\" rel=\"noreferrer noopener\">Certified IT Support Professional<\/a><\/strong> provide organizations with Information IT support to optimize their operational efficiency. They play a key role in maintaining the hardware and software of the firm and improving the IT systems. Moreover, they have the following responsibilities:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Primarily, installing and configuring computer hardware, software, systems, networks, printers and scanners<\/li>\n\n\n\n<li>Secondly, monitoring and maintaining computer systems and networks<\/li>\n\n\n\n<li>Then, responding in a timely manner to service issues and requests<\/li>\n\n\n\n<li>Further, providing technical support across the company<\/li>\n\n\n\n<li>Also, repairing and replacing equipment as necessary<\/li>\n\n\n\n<li>Training more junior staff members<\/li>\n\n\n\n<li>Moreover, Maintaining databases and ensuring system security.<\/li>\n\n\n\n<li>Eventually, Keeping track of technological advancements and trends in IT support<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Vskills Certified IT Support Professional Overview<\/strong><\/h3>\n\n\n\n<p>Vskills Certified IT Support Professional strategize an organization\u2019s IT policy and provide support to their customers. Almost all the organisations need well trained and efficient IT support to grow and perform their functions effectively. This certification validates your organization and time management, stress management, self-analysis, self-promotion and professional development skills. They are responsible for performing IT support tasks such as keeping maintaining the systems and troubleshooting problems for smooth functioning of the organisation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Why become a <strong>Certified IT Support Professional<\/strong> ?<\/strong><\/h3>\n\n\n\n<p>The demand for Certified IT Support Professiona<strong><strong>l<\/strong><\/strong> has soared really high. This certification provides an opportunity for those who wish to work in an organization as an IT support professional. Moreover it is indented for candidates who wish to work in banks, schools, corporate, travel and tourism, hotel Industry etc. as IT support staff. Practically every business needs an IT support professional and this certification can enhance your visibility. Major recruiters include Tata Consultancy Services Ltd, Wipro, Tech Mahindra, Satyam, HCL, IBM services. <\/p>\n\n\n\n<p><em>Vskills is India\u2019s largest certification providers. They provide candidates access to top exams as well as after exam benefits. Moreover Vskills certification guarantee the following benefits:<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To begin with, the certifications will have a&nbsp;Government verification tag.<\/li>\n\n\n\n<li>Then this certification is&nbsp;valid for life.<\/li>\n\n\n\n<li>Also, you get Lifelong e-learning access.<\/li>\n\n\n\n<li>Moreover, access to Free Practice Tests is also offerred<\/li>\n\n\n\n<li>Further, you will get tagged as&nbsp;\u2018Vskills Certified\u2019&nbsp;On Monsterindia.com and&nbsp;\u2018Vskills Certified\u2019 On Shine.com.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Exam Details<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Exam Code: VS-1026<\/li>\n\n\n\n<li>Duration: 60 minutes<\/li>\n\n\n\n<li>No. of questions: 50<\/li>\n\n\n\n<li>Maximum marks: 50<\/li>\n\n\n\n<li>Passing marks: 25 (50%).<\/li>\n\n\n\n<li>There is NO negative marking <\/li>\n\n\n\n<li>This is an Online exam.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Exam Process<\/strong><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"576\" height=\"355\" src=\"https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2020\/11\/image-20.png\" alt=\"exam process\" class=\"wp-image-86683\" srcset=\"https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2020\/11\/image-20.png 576w, https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2020\/11\/image-20-300x185.png 300w\" sizes=\"auto, (max-width: 576px) 100vw, 576px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\"><strong>Course Outline: Certified IT Support Professional<\/strong><\/h3>\n\n\n\n<p>This exam covers the following topics:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/electronics-basics\/\" target=\"_blank\" rel=\"noreferrer noopener\">Electronics basics<\/a><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/electricity-versus-electronics\/\" target=\"_blank\" rel=\"noreferrer noopener\">Electricity versus Electronics<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/electricity-basics-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Electricity Basics<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/analog-electronics-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Analog electronics<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/digital-electronics-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Digital electronics<\/a><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/computer-basics-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Computer Basics<\/a><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/introduction-what-is-computer-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Introduction What is Computer<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/characteristics-of-computer-5\/\" target=\"_blank\" rel=\"noreferrer noopener\">Characteristics of computer<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/generation-of-computers-3\/\" target=\"_blank\" rel=\"noreferrer noopener\">Generation of computers<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/classification-of-computers-4\/\" target=\"_blank\" rel=\"noreferrer noopener\">Classification of Computers<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/applications-of-computer-4\/\" target=\"_blank\" rel=\"noreferrer noopener\">Applications of Computer<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/representation-of-information-6\/\" target=\"_blank\" rel=\"noreferrer noopener\">Representation of information<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/commonly-used-computer-terms-7\/\" target=\"_blank\" rel=\"noreferrer noopener\">Commonly Used Computer Terms<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/basic-operations-of-a-computer-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Basic Operations of a Computer<\/a><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/introducing-hardware\/\" target=\"_blank\" rel=\"noreferrer noopener\">Introducing Hardware<\/a><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/input-devices-4\/\" target=\"_blank\" rel=\"noreferrer noopener\">Input Device<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/output-devices-5\/\" target=\"_blank\" rel=\"noreferrer noopener\">Output Devices<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/cabinet-or-chassis-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Cabinet or chassis<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/storage-devices-4\/\" target=\"_blank\" rel=\"noreferrer noopener\">Storage Devices<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/essential-technician-tools-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Essential Technician Tools<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/troubleshooting-principle\/\" target=\"_blank\" rel=\"noreferrer noopener\">Troubleshooting principle<\/a><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/chassis-or-cabinet\/\" target=\"_blank\" rel=\"noreferrer noopener\">Chassis Or Cabinet<\/a><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/chassis-types\/\" target=\"_blank\" rel=\"noreferrer noopener\">Chassis types<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/form-factor-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Form Factor<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/chassis-components-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Chassis Components<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/opening-different-chassis-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Opening Different Chassis<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/accessing-components-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Accessing Components<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/switched-mode-power-supply-or-smps-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Switched Mode Power Supply or SMPS<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/install-and-replace-smps\/\" target=\"_blank\" rel=\"noreferrer noopener\">Install and Replace SMPS<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/electrostatic-discharge-or-esd-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Electrostatic discharge or ESD<\/a><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/motherboard\/\" target=\"_blank\" rel=\"noreferrer noopener\">Motherboard<\/a><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/basic-components-identification\/\" target=\"_blank\" rel=\"noreferrer noopener\">Basic Components Identification<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/form-factor-3\/\" target=\"_blank\" rel=\"noreferrer noopener\">Form Factor<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/i-o-ports-and-peripheral-interfaces\/\" target=\"_blank\" rel=\"noreferrer noopener\">I O Ports and Peripheral Interfaces<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/memory-slots\/\" target=\"_blank\" rel=\"noreferrer noopener\">Memory Slots<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/expansion-slots-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Expansion Slots<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/expansion-cards-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Expansion cards<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/disk-drives-connectors-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Disk Drives Connectors<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/chipset-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Chipset<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/post-or-power-on-self-test-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">POST or Power On Self Test<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/bios-cmos-and-cmos-battery-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">BIOS CMOS and CMOS Battery<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/jumpers-and-dip-switches-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Jumpers and DIP Switches<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/cpu-socket-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">CPU Socket<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/cooling-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Cooling<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/configuring-the-motherboard\/\" target=\"_blank\" rel=\"noreferrer noopener\">Configuring the Motherboard<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/install-replace-and-maintain-a-motherboard\/\" target=\"_blank\" rel=\"noreferrer noopener\">Install Replace and Maintain a Motherboard<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/the-booting-process-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">The Booting Process<\/a><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/processor-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Processor<\/a><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/cpu-basics\/\" target=\"_blank\" rel=\"noreferrer noopener\">CPU Basics<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/cpu-features-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">CPU Features<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/cpu-internals-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">CPU Internals<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/history-8\/\" target=\"_blank\" rel=\"noreferrer noopener\">History<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/cpu-technologies-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">CPU technologies<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/identify-the-cpu-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Identify the CPU<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/install-or-remove-cpu-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Install or Remove CPU<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/troubleshoot-cpu-and-motherboard-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Troubleshoot CPU and Motherboard<\/a><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/memory\/\" target=\"_blank\" rel=\"noreferrer noopener\">Memory<\/a><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/memory-basics\/\" target=\"_blank\" rel=\"noreferrer noopener\">Memory Basics<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/dram-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">DRAM<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/sram-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">SRAM<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/rom-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">ROM<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/cmos-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">CMOS<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/flash-memory-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Flash Memory<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/memory-packaging-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Memory Packaging<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/identify-your-ram-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Identify your RAM<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/install-ram-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Install RAM<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/remove-ram-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Remove RAM<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/troubleshooting-memory-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Troubleshooting Memory<\/a><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/storage-devices-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Storage Devices<\/a><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/optical-drives-cd-and-dvd-rom-r-rw-and-blue-ray\/\" target=\"_blank\" rel=\"noreferrer noopener\">Optical Drives<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/removable-storage\/\" target=\"_blank\" rel=\"noreferrer noopener\">Removable Storage<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/hybrid-drive-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Hybrid Drive<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/floppy-drives\/\" target=\"_blank\" rel=\"noreferrer noopener\">Floppy Drives<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/hard-disk-drive-systems-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Hard Disk Drive Systems<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/formatting-hard-disk-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Formatting Hard Disk<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/drive-connector-and-cables-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Drive Connector and Cables<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/install-hard-disk-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Install Hard Disk<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/troubleshoot-hard-disk-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Troubleshoot Hard Disk<\/a><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/display-devices\/\" target=\"_blank\" rel=\"noreferrer noopener sponsored nofollow\">Display Devices<\/a><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/display-basics\/\" target=\"_blank\" rel=\"noreferrer noopener\">Display Basics<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/formats-and-interfaces-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Formats and Interfaces<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/analog-video-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Analog Video<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/digital-video-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Digital Video<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/video-signals-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Video Signals<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/monitors-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Monitors<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/cathode-ray-tube-or-crt-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Cathode Ray Tube or CRT<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/liquid-crystal-displays-or-lcds-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Liquid Crystal Displays or LCDs<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/install-monitor-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Install Monitor<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/troubleshoot-monitor-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Troubleshoot Monitor<\/a><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/keyboard-mouse\/\" target=\"_blank\" rel=\"noreferrer noopener\">Keyboard &amp; Mouse<\/a><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/keyboard-basics\/\" target=\"_blank\" rel=\"noreferrer noopener\">Keyboard Basics<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/keyboard-key-layouts-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Keyboard Key Layouts<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/keyboard-technologies-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Keyboard Technologies<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/keyboard-interfaces-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Keyboard Interfaces<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/keyboard-maintenance-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Keyboard Maintenance.<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/keyboard-troubleshooting-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Keyboard Troubleshooting<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/mouse-basics-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Mouse Basics<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/mouse-technologies-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Mouse Technologies<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/mouse-interfaces-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Mouse Interfaces<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/mouse-troubleshooting-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Mouse Troubleshooting<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/mouse-maintenance-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Mouse Maintenance<\/a><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/printers\/\" target=\"_blank\" rel=\"noreferrer noopener\">Printers<\/a><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/printer-basics\/\" target=\"_blank\" rel=\"noreferrer noopener\">Printer Basics<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/the-printing-process-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">The Printing Process<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/printer-types-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Printer Types<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/dot-matrix-printer-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Dot-Matrix Printer<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/inkjet-printer-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Inkjet Printer<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/thermal-printers-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Thermal Printers<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/laser-printers-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Laser Printers<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/printer-interfaces-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Printer Interfaces<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/page-description-languages-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Page Description Languages<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/install-printer-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Install Printer<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/maintaining-printer-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Maintaining Printer<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/troubleshooting-printer-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Troubleshooting Printer<\/a><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/peripherals-devices\/\" target=\"_blank\" rel=\"noreferrer noopener\">Peripherals Devices<\/a><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/scanners\/\" target=\"_blank\" rel=\"noreferrer noopener\">Scanners<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/tv-tuner-cards-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">TV Tuner Cards<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/mfd-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">MFD<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/webcam-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Webcam<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/digital-camera-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Digital Camera<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/computer-speakers-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Computer speakers<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/microphone-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Microphone<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/ups-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">UPS<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/kvm-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">KVM<\/a><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/laptop\/\" target=\"_blank\" rel=\"noreferrer noopener\">Laptop<\/a><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/laptop-basics\/\" target=\"_blank\" rel=\"noreferrer noopener\">Laptop Basics<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/why-a-laptop-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Why a Laptop<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/classification-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Classification<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/components-6\/\" target=\"_blank\" rel=\"noreferrer noopener\">Components<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/notebook-maintenance-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Notebook Maintenance<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/troubleshooting-notebook-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Troubleshooting Notebook<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/laptop-upgrading-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Laptop Upgrading<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/install-upgrade-or-remove-memory-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Install Upgrade or Remove Memory<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/install-upgrade-or-remove-optical-drive-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Install Upgrade or Remove Optical Drive<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/install-upgrade-or-remove-battery-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Install Upgrade or Remove Battery<\/a><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/operating-system-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Operating System<\/a><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/introduction-operating-system\/\" target=\"_blank\" rel=\"noreferrer noopener\">Introduction<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/file-and-directory\/\" target=\"_blank\" rel=\"noreferrer noopener\">File and Directory<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/using-commands-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Using Commands<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/introduction-to-simple-batch-files-4\/\" target=\"_blank\" rel=\"noreferrer noopener\">Introduction to simple batch files<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/windows-xp-setup-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Windows XP Setup<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/windows-user-interface-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Windows User interface<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/file-and-folder-management-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">File and Folder Management<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/windows-configuration-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Windows configuration<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/windows-accessories-5\/\" target=\"_blank\" rel=\"noreferrer noopener\">Windows Accessories<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/windows-management-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Windows Management<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/optimizing-windows-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Optimizing Windows<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/windows-troubleshooting-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Windows Troubleshooting<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/restore-windows-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Restore Windows<\/a><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/networking-basics\/\" target=\"_blank\" rel=\"noreferrer noopener\">Networking Basics<\/a><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/vskills.in\/certification\/tutorial\/information-technology\/it-support-professional\/what-is-a-network\/\" target=\"_blank\" rel=\"noreferrer noopener\">What is a network<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/types-of-networks\/\" target=\"_blank\" rel=\"noreferrer noopener\">Types of Networks<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/network-devices-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Network Devices<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/internet-connectivity-options-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Internet Connectivity Options<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/network-cabling-and-connectors-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Network Cabling and Connectors<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/ipv4-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">IPv4<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/tcp-ip-protocols-and-ports-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">TCP IP Protocols and Ports<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/configuring-ipv4-steps-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Configuring IPv4 Steps<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/ipv6-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">IPv6<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/network-troubleshooting-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Network Troubleshooting<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/command-line-tools-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Command-Line Tools<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Preparatory Guide: Certified IT Support Professional<\/strong><\/h3>\n\n\n\n<p>This much valued credential makes your academic records shine. Moreover, preparing for the same is not that easy. Access to the right tools and resources can help you prepare effectively. Here we provide you with the step by step preparatory guide to smoothen your journey for this exam<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2020\/11\/Creating-Your-Business-Plan-1-410x1024.png\" alt=\" Certified IT Support Professional preparatory guide\" class=\"wp-image-86684\" width=\"800\" height=\"2000\" srcset=\"https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2020\/11\/Creating-Your-Business-Plan-1-410x1024.png 410w, https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2020\/11\/Creating-Your-Business-Plan-1-120x300.png 120w, https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2020\/11\/Creating-Your-Business-Plan-1.png 800w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n<\/div>\n\n\n<h4 class=\"wp-block-heading\"><strong>Step 1- Deeply Analyse the Exam Objectives<\/strong><\/h4>\n\n\n\n<p>Now that you\u2019ve reviewed the exam details regarding the exam. It\u2019s time to make sure that you are up to date with the Course Outline. The course outline provides descriptive details about the exam objectives. You should deeply analyse these exam objectives and have utmost clarity about them. The topics covered in this exam are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Electronics basics<\/li>\n\n\n\n<li>Computer Basics<\/li>\n\n\n\n<li>Introducing Hardware<\/li>\n\n\n\n<li>Chassis Or Cabinet<\/li>\n\n\n\n<li>Motherboard<\/li>\n\n\n\n<li>Processor<\/li>\n\n\n\n<li>Memory<\/li>\n\n\n\n<li>Storage Devices<\/li>\n\n\n\n<li>Display Devices<\/li>\n\n\n\n<li>Keyboard &amp; Mouse<\/li>\n\n\n\n<li>Printers<\/li>\n\n\n\n<li>Peripherals Devices<\/li>\n\n\n\n<li>Laptop<\/li>\n\n\n\n<li>Operating System<\/li>\n\n\n\n<li>Networking Basics<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Step 2- Choose the Right Resources<\/strong><\/h4>\n\n\n\n<p>Your resources determine how well you pass the exam. Therefore choosing your learning resources from authentic sources is of great importance. Given the wide variety available in the market it becomes difficult to make a wise choice. But don&#8217;t worry as Vskills offers your its own official resources. You get lifetime access to E-Learning Study Material. Also, these resource are regularly updated to enrich your learning. Lean with Vskills Official Resources to pass the exam with flying colours.<\/p>\n\n\n\n<p><strong>Refer:<\/strong> <strong><a href=\"https:\/\/www.vskills.in\/certification\/sample-material\/vs-1026-certified-it-support-professional-reading-material.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Certified IT Support Professional Sample Chapter<\/a><\/strong><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Step 3- Books to your rescue<\/strong><\/h4>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/tr1.cbsistatic.com\/hub\/i\/2009\/12\/14\/1bf18347-c3b3-11e2-bc00-02911874f8c8\/books_3.png\" alt=\"\" width=\"151\" height=\"227\"\/><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/i.gr-assets.com\/images\/S\/compressed.photo.goodreads.com\/books\/1328039765l\/259032.jpg\" alt=\"Does IT Matter?: Information Technology and the Corrosion of Competitive  Advantage by Nicholas Carr\" width=\"152\" height=\"230\"\/><\/figure>\n<\/div>\n\n\n<p>Preparation for any exam without books seems unreasonable and unproductive at the same time. You should refer the right books to gain in depth knowledge about the exam. You should choose relevant and credible books to enhance your learning. Further refer the following books to supplement your learning and preparations:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Firstly, <strong><em>Does IT Matter?<\/em> Information Technology and the Corrosion of Competitive Advantage&nbsp;by Nicholas Carr<\/strong><\/li>\n\n\n\n<li>Scondly, <strong>The Soul of a New Machine by Tracy Kidder<\/strong><\/li>\n\n\n\n<li>Thirdly, <strong>The Art of Software Support :by&nbsp;Francoise Tourniaire,&nbsp;Richard Farrell<\/strong><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Step 4- Its time to Practice!<\/strong><\/h4>\n\n\n\n<p>Lastly, practice tests can be one of the advantageous tools which can back you up for the exam. Practice or mock tests are somewhat similar to the actual exam. Moreover, the main aim of designing practice tests is to provide the candidate with the real exam environment. Thus, going through practice tests helps you find your strengths and iron out your weaknesses. They make you understand the areas you\u2019re lacking behind and work upon them. Most importantly, make sure that you are going through practice tests once you have gone through the whole syllabus. It will help you in your evaluating your performance as well as building your confidence. <a rel=\"noreferrer noopener\" href=\"https:\/\/www.vskills.in\/practice\/it-support\" target=\"_blank\">Lets self- evaluate with free practice test now!<\/a><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/www.vskills.in\/practice\/it-support\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" width=\"961\" height=\"150\" src=\"https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2020\/11\/Free-Practice-Tests-1-1.png\" alt=\"Certified IT Support Professional free practice tests\" class=\"wp-image-86685\" srcset=\"https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2020\/11\/Free-Practice-Tests-1-1.png 961w, https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2020\/11\/Free-Practice-Tests-1-1-300x47.png 300w\" sizes=\"auto, (max-width: 961px) 100vw, 961px\" \/><\/a><\/figure>\n<\/div>\n\n\n<h5 class=\"wp-block-heading\"><strong>Job Interview Preparations<\/strong><\/h5>\n\n\n\n<p>Prepare for your upcoming job interview with our latest online interview questions. The questions are designed by experts to help you to brush up your knowledge.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/www.vskills.in\/interview-questions\/it-support-interview-questions\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"150\" src=\"https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2021\/04\/IT-Support-Interview-Questions.png\" alt=\"\" class=\"wp-image-113278\" srcset=\"https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2021\/04\/IT-Support-Interview-Questions.png 960w, https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2021\/04\/IT-Support-Interview-Questions-300x47.png 300w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/a><\/figure>\n<\/div>\n\n\n<h5 class=\"wp-block-heading\"><strong>Validate your skills and advance your career with the Certified IT Support Professional exam.<a href=\"https:\/\/www.vskills.in\/certification\/certified-it-support-professional\" target=\"_blank\" rel=\"noreferrer noopener\"> Start your preparations now!<\/a><\/strong><\/h5>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The overwhelming IT industry has gained momentum with utmost buzz in the past few years. In today\u2019s multidimensional world, which is constantly updating itself, professional certifications such as Certified IT Support Professional have a great significance. They act as a bridge for your career advancements. Additionally, they equip you with the industry relevant skills and&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"categories":[15,129],"tags":[71,6763,128,6762,42],"class_list":["post-285","page","type-page","status-publish","hentry","category-information-technology","category-it-support","tag-certification","tag-it-support","tag-it-support-certification","tag-it-support-professional","tag-m4f"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Certified IT Support Professional - Tutorial<\/title>\n<meta name=\"description\" content=\"Comprehensive Preparatory Guide and Tutorials for Certified IT Support Professional exam. 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